go cashless

6 Reasons Why A Cashless Society Is Here To Stay

With the new cashless wave gaining momentum in India, societies all over are adopting various ways of doing their bit to forward this initiative. Here’s why everyone should go cashless starting from today –

 

(Firstly, to avoid this…)

go cashless

 

  • Track dues and payments automatically

Now, Indians will make payments for most purchases/liabilities online. Automatic withdrawal and payment from connected accounts are also an option. So, there are no dues pending at the end of every month and that gets ticked off your to-do list instantly, without even having to make a confirmation.

go cashless

 

  • Cloud-based auto sync in real-time

All transactions are updated in books online and accounts are kept up-to-date after every transaction. Even people not so good at math will like this number game. Going cashless isn’t so bad after all.

go cashless

 

  • No long queues to wait around in

Queues that move quickly are a crowd favourite. A place where personal presence is optional is looked forward to by everyone, not just by introverts. Anyone who can’t be at a particular place at a specific time would appreciate such a development.

go cashless

 

  • Countrywide acceptance of this stance

This line of thinking will be eventually accepted and put into practice all over the nation. So, purchasing most things gets easier when done directly using an e-account.

go cashless

 

  • Chances of robbery & theft are low

When there isn’t enough to rob, why would someone painstakingly make the effort to break in and steal? Travelling outstation also gets easier since staying connected with your funds becomes more flexible. This is a great move for tourists looking forward to exploring our country.

go cashless

 

  • You can’t get lazier than swiping a card / pre-storing payment details just ONCE!

There will be no such thing as overusing your card, especially during difficult times. Swipe it for a purchase and you’re good to go. No more hunting for change in your pocket / wallet / bag / other nooks and crannies they managed to slip into. Added bonus: It just adds to your laziness. Now, who would want to go against that?

go cashless

 

But, a move like this cannot be taken for granted. Regular monitoring of one’s own funds is the primary reason for this move to be able to thrive. You can check your account details online without the hassle of visiting the bank by visiting the website provided by it instead. The web and mobile applications made available by banks equip you with another option to go cashless.

 

Let’s make a conscious and informed effort towards having a cashless society.

 

Going cashless in your society is easy with Collection Gateway by ApnaComplex. Try it here. Go cashless today!

Announcing Request Box for your Housing Society – Streamline issuing NOCs, Address Proofs and everything

In yet another first and raising the bar for Society Software, ApnaComplex – India’s #1 Apartment Management Software, now announces Request Box.

Problems that Request Box Solves

In most housing societies, it is a common practice to issue No Objection Certificates, No Dues Certificates, Address Proof Letters, Move Out Letters etc. upon request by Members of the Society.

However, issuance of these letters usually follows a process of verification and approvals. For example, the society office would check among other things if the tenant has returned the club house access cards before issuing a No Objection certificate. Also, the General Secretary or Treasurer may have to approve these requests before a letter is issued.

This is a significant administration overhead on society office. Even for Members, they need to make multiple visits to the society office in order to get the required letter. This often delays the entire process of issuance.

In order to reduce the efforts required, ApnaComplex now supports a new feature – Request Box.

How does Request Box Help / Work?

With help of Request Box, Administrators can first configure various categories of Requests that can be raised by Members. For example, administrators can create a new Request Category called “Issue NOC Certificate”. Each Request Category needs to have configuration defined for:
1. Approver List
2. List of items to checked by the Approvers
3. Template of the Certificate that is issued once necessary approvals are obtained

With help of above configurations, the society can customize who all would approve a given request, the questions or items to be checked before approving, the format of the certificate to be issued.

Powerful all in one!

Along with Request box functionality, we have added two new roles – ‘Request Box Administrator’ and ‘Request Box Assistant’ that would help community admins delegate better. Request Box Administraor can primarily do the configuration activities (like setting up workflows, checklists etc.). Request Box Assistant (typically the society’s estate manager) would be able to raise requets on behalf of members if needed, track the progress on the request and can issue the certificate to the members once all approvals are done.

One of the existing role ‘Purchase Request Approver’ is now renamed as ‘Request Approver’ to be inline with the Request Box. Members with the Request Approver role can now approve both Request Box Requests and Purchase Requests.

Go to Helpdesk->Request Box to get more organized and manage your society professionally!


ApnaComplex Enhancement: Delegate User Management in ApnaComplex

Making the Community Administrators Happy – a new role “User Management Administrator” has been added to ApnaComplex.

This role shall enable Community Administrators to delegate User Management to others with out giving away the full control of the portal. The role based access control mechanism in ApnaComplex ensures that members having “User Management Administrator” role can add/de-activate users, update the profiles, approve/reject new users. All “Join” requests from members will go to the User Management Administrators, if configured.

Happy delegating!


Want to improve community life in your Society? – Get on to ApnaComplex – Today!

ApnaComplex is India’s most comprehensive web based housing society accounting, management and community collaboration software. It is designed to make the life of residents and owners way lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a Free Edition which you can use free of cost forever.


Opt-in to receive SMS from ApnaComplex from your mobile!

Members and Staff of your complex can now send just send an SMS to start receiving SMS sent by ApnaComplex

From the mobile number that needs to be opted in send “Apna SMS START” to 9243000111 as an sms.

You would get a confirmation message back stating “Your message is received by ApnaComplex.com and will be processed in 24-48hours”.

Once sent the mobile number should be enabled to receive SMSs with in 24-48 hours, if the number is listed as a mobile number in ApnaComplex against a member or staff.

You can use the same facility to opt-out as well by sending Apna SMS STOP to 9243000111.


Every Hour Counts – Superior Complaint Escalation Process with support for Society “Working Hours”

In yet another innovation based on customer inputs, ApnaComplex now supports concept of “Business Hours” (or Working Hours or Society Office Hours). Now, administrators can define business hours in a week for a given category of complaints – for example, gardening staff will work from Monday-Friday 9:00 AM to 5:00 PM, Security staff works 24*7, Accountants work on Saturday and Sunday 9:00 AM to 1:00 PM.

Every Hour Counts!

Every Hour Counts!

Now, you can define the escalation paths to use Business Hours than calander days. This means, that a complaint related to gardening will take into account the fact that staff will not be working on Saturday and Sunday and also after 5:00PM before trigerring an escalation to next level. So, a complaint logged on Friday evening, will not get escalated on Sunday morning – and avoids raising a false alarm. Helps you monitor the staff more effectively.

With this enhancement, ApnaComplex now supports defining escalation periods in terms of business hours than days. So, if you want a unattended security complaint to be escalated in 2 business hours – it’s easily possible.

When you redefine the SLAs or re-define the business hours, the complaints that are already raised automatically take into the account of the new hours and get escalated accordingly.


Get your Society on ApnaComplex – Today!
ApnaComplex is India’s most comprehensive web based housing society accounting, management and communication software. It is designed to make the life of residents and owners a lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a free 30-day trial as well so that you can try before you buy!

ApnaComplex has Really Revolutionized Facility Maintenance

As the year end comes , we just recieved great testimonial from Mr. Ganesh Raja, treasurer of Ittina Abby, a 200+ unit society in Bangalore who have been using ApnaComplex for past 6 months now. Below is the testimonial:

Gone are the days of Maintaining Excel sheets and reconciling the same for Expenses made … Gone are the Days of having a home grown solution that crashes or have sleepless nights thinking about a Hard Disk crashes… ApnaComplex has really revolutionized facility maintenance all the way from collecting Maintenance to spending it. We at ITTINA ABBY are so happy and yesterday also a resident was saying how easy it is to use it and they never have to come to the Treasurer’s office for anything.

Great Team who is always ready to hear our problems and offer a solution even if it means more work for them. Always there to correct mistakes made by our Facility Manager, Support is so important for a System like this and the Team at Apnacomplex have understood that very well.

Kudos to the team and hope to see them enhance this more as we roll into 2012. — Ganesh, Treasurer ITTINA ABBY LBS Nagar Vimanapura PO”

Thank you Mr. Ganesh for your kind words!! We are so happy to receive these words from you!


Want to ease your (or your treasurer’s) burden? – Get on to ApnaComplex – Today!

ApnaComplex is India’s most comprehensive web based housing society accounting, management and communication software. It is designed to make the life of residents and owners way lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a free 30-day trial as well so that you can try before you buy!


Enhancements to ApnaComplex Groups: Discussions made easier

We just released an enhancement to ApnaComplex Groups functionality. The new enhancement shall enable members of a group to interact over email. Till now, group members were able to post new topics and replies only when by logging into the portal and accessing the specific group’s discussion forum.

With the new enhancement released, every group will get a mailing list with an address such as – “my_society+group+my_group at apnacomplex.com”. Group members can post topics and reply to topics using email in addition to posting from portal, very similar to the main discussion forum of the society.


ApnaComplex releases Meeting Management Module

One more first by ApnaComplex – we are happy to announce the release of Meeting Management module for beta to all our customers. The Meeting Management module handles the following:

Society Meetings - More Organized, More Productive!

Society Meetings - More Organized, More Productive!

1. Schedule One-time Meetings , Recurring Meetings (daily, weekly, monthly)

2. Invite attendees with agenda – all committee members, all owners, all residents, one or more groups or a selected list of members.

3. Invitees can respond to a Meeting Invite by accepting/declining/marking tentative

4. Meeting Organizers can reschedule/cancel meetings, update list of invitees, mark attendance of invitees.

5. Record/Upload and share Meeting Minutes, create action items associated with a meeting and track them to closure.

6. Members can see all the meetings they have been invited to and the ones they are organizing in different colours in a calendar view.

So, go ahead invite selected friends of your community formally for that birthday party or schedule the weekly committee meetings!

Happy Meetings!


Apartment Management Enhancements: Storing Flat/Unit specific Documents

ApnaComplex now has the ability to store documents related to a flat/unit. All along documents can be stored in the central repository for consumption of all members or committee members. Administrators can now attach documents such as a floor plan, sale deed etc to specific unit which would be only visible to the administrators and the flat/unit owners. Check it out at Complex->Residential Units and clicking the ‘Manage Documents’ icon against a unit.

Do note while the owners of the unit can see and download the documents, they cannot upload or delete documents. Only Administrators has the necesary authorization.


Complaint Box Enhancements: Addition of “Serviced By” field

We have just made your Facility Manager more productive. The Complaint Box Admins now have the ability to select the “Maintenance Staff” who actually attends the complaint. Admins can not only select the staff – but also SMS the staff on the latest update of the complaint at any time. Now, there are multiple benefits of this – Committee Members / Facility managers can instantly know the workload on a given staff. In addition, the SMS acts as an mechanism to instantly inform of new complaints to the staff in the field.

Try and update any Complaint and you can see this in action. We also enhanced the reports to be able to easily get reports for complaints worked by staff.