In yet another first and raising the bar for Society Software, ApnaComplex – India’s #1 Apartment Management Software, now announces Request Box. Problems that Request Box Solves In most housing societies, it is a common practice to issue No Objection Certificates, No Dues Certificates, Address Proof Letters, Move Out Letters etc. upon request by Members [...]

no dues letter · no objection certificate · NOC · request box · society management sofware

Making the Community Administrators Happy – a new role “User Management Administrator” has been added to ApnaComplex. This role shall enable Community Administrators to delegate User Management to others with out giving away the full control of the portal. The role based access control mechanism in ApnaComplex ensures that members having “User Management Administrator” role [...]

apnacomplex · role based access · user management

Members and Staff of your complex can now send just send an SMS to start receiving SMS sent by ApnaComplex From the mobile number that needs to be opted in send “Apna SMS START” to 9243000111 as an sms. You would get a confirmation message back stating “Your message is received by ApnaComplex.com and will [...]

Apna SMS START · SMS Opt-in

Your favorite portal now supports sending important SMS to any mobile number – including those present in the DND list. Also, gone are the time restrictions when you can receive an SMS. No more 9AM-9PM restrictions. Types of Messages: Going forward you have two “types” of messages you can send through ApnaComplex Template Based SMS [...]

apnacomplex · DND · NCPR · Opt-in · SMS · TRAI regulations

In yet another innovation based on customer inputs, ApnaComplex now supports concept of “Business Hours” (or Working Hours or Society Office Hours). Now, administrators can define business hours in a week for a given category of complaints – for example, gardening staff will work from Monday-Friday 9:00 AM to 5:00 PM, Security staff works 24*7, [...]

complaint escalation · helpdesk · Housing Society · service levels · SLAs · society · society working hours

As the year end comes , we just recieved great testimonial from Mr. Ganesh Raja, treasurer of Ittina Abby, a 200+ unit society in Bangalore who have been using ApnaComplex for past 6 months now. Below is the testimonial: Gone are the days of Maintaining Excel sheets and reconciling the same for Expenses made … [...]

No tags

We just released an enhancement to ApnaComplex Groups functionality. The new enhancement shall enable members of a group to interact over email. Till now, group members were able to post new topics and replies only when by logging into the portal and accessing the specific group’s discussion forum. With the new enhancement released, every group [...]

No tags

One more first by ApnaComplex – we are happy to announce the release of Meeting Management module for beta to all our customers. The Meeting Management module handles the following: 1. Schedule One-time Meetings , Recurring Meetings (daily, weekly, monthly) 2. Invite attendees with agenda – all committee members, all owners, all residents, one or [...]

Apartment Management Software · apartment meetings · committee meetings · society meetings

ApnaComplex now has the ability to store documents related to a flat/unit. All along documents can be stored in the central repository for consumption of all members or committee members. Administrators can now attach documents such as a floor plan, sale deed etc to specific unit which would be only visible to the administrators and [...]

apnacomplex · attachments · document repository · flat · plot · villa

We have just made your Facility Manager more productive. The Complaint Box Admins now have the ability to select the “Maintenance Staff” who actually attends the complaint. Admins can not only select the staff – but also SMS the staff on the latest update of the complaint at any time. Now, there are multiple benefits [...]

apnacomplex · complaint tracking · complaintbox · helpdesk