ApnaComplex provides value that is unbeatable!

A great way to begin a New Year. Mr. Tagore, Treasurer of Studio Sycamore Apartments provided us a testimonial that made us happy and proud! Mr. Tagore says:
ApnaComplex - Best Apartment Management Software

“Its’ been almost 6 months since we have started using ApnaComplex website for managing our apartment complex. It has brought us great amount of transparency, centralized, efficient way of managing the activities for the complex. ApnaCompelx provides easy to use interface to manage finances, keep track of assets/maintain them, manage committees, meetings, notices and share information in a timely way. I see ApnaComplex support team striving to add features weekly, provide great support with prompt actions on raised questions and most importantly send useful updates weekly to the users for managing activities in an efficient way. For the price, ApnaComplex provides value that is unbeatable!!

Thank you Mr. Tagore! You made our festival day extra special!


Living in a Housing Society – Know Your Neighbors!

The joy of living in a housing society mainly revolves around getting to know a lot of people and practicing the art of community living. You may feel out-of-place and shy when you first move into a housing society, but you should get over this phase and actively socialize so that you personally become a recognized member of the community too.

There are many advantages involved with getting to know the other residents:

  • Make your voice heard – You can actively participate in resident meetings and give your opinions and views
  • Get help – You can get their help in organizing events and in general situations
  • Expand your personal network – Some residents may be doctors or therapists and you can contact them in case of some emergency, some may be of use as your business contacts
Always Provide A Helping Hand in the Society Activities

Always Provide A Helping Hand in the Society Activities

But before you reap some benefits, you need to first make efforts to know your new neighbors. There are a few ideas that you can implement in order to know your neighbors better and to be an active member in housing society affairs, and these are:

  • Go Jogging Or Walking – A large number of residents in a housing society are bound to be jogging or walking outside on the common roads in the wee hours of the morning. You can buckle up your jogging shoes and head out to meet your neighbors along your course. You can catch up with them and make small talk, as this is not an intrusive scenario. You can even plan out a daily jogging routine together with them.
  • Be Visible And Active – There’s no way you can get to know your neighbors by locking yourself up in your room. Sit outside in common areas like the park or ground and say ‘Hello’ to every person you come across. You don’t even have to be repetitive, just a polite nod will do. You can also spend some time in your balcony, just to be visible and become a familiar face to your neighbors and other residents. Make sure that you attend all housing society meetings, and give your inputs in a polite manner.
  • Make Them Some Delicacies  – This is a time consuming process, but it’ll be worth every second if you invest your time in it. You don’t have to feed the entire housing society; you can whip up a few cookies or other delicacies for your neighbors and introduce yourself in this way. If you’re too tired to bake anything, just get some sweets from a well known store and head over to introduce yourself.
  • Offer To Help – When you see that your neighbor is having trouble in managing some issue, offer a helping hand. This is a great way of making friends, although you have to ensure that you don’t end up making false promises. This includes small and large offers like holding their groceries while they open the door or taking care of their pet when they’re not in town.
  • Organize An Event – This is one of the best ways of getting to know your neighbors. Plan out a party sometime during the weekend when you’re sure that your neighbors and other residents are free, you can coordinate with them regarding the same. Encourage conversations and get to know them better over drinks or even some tea.

This article aims at collating and providing information for benefit of ApnaComplex customers and blog readers. While ApnaComplex has taken every care to ensure the information is accurate, we suggest to please use it only as a guidance for further discussion and action with help of relevant professionals.

Essential Services In A Housing Society – Things To Consider When Hiring The Staff

Any housing society will need a good service staff so that its residents find it easier to get their job done. Along with a good set of people who can take care of the apartment’s maintenance, the apartment association should also hire security guards and housekeeping staff, as these are key roles that need to be filled.

Members of the apartment association will find that they have a multitude of options in hand, when it comes to hiring security personnel and housekeeping staff. They should list out all their options and try and get the best bargains, so that they can keep their overall expenditure minimal.

Choosing A Security Agency:

When it comes to selecting the right security agency, there are many factors that the association in a housing society can consider to get a good bargain:

  • The reliability quotient involved with the security agency. Some agencies will be well known and they’ll offer their services to apartment complexes and commercial regions all around town. These agencies can be considered first and their offers compared.
  • The managing committee should check whether the number of shifts that the security agency provides is adequate. Some security agencies might send two guards through the day, while other might send three.
  • While hiring security personnel, it’s important to take their experience into account. Security men with proper training will be able to respond to threats in a more effective manner.
  • The versatility of such security personnel can also be considered. They should be able to support the maintenance crew if there are any sudden problems, and they should also know how to administer first aid if there are any accidents within the complex.
  • The roles of these security guards should be made clear firstly, and their many tasks should be correctly specified. Details on whether they have to guard the gate and take note of all outside vehicles that enter the housing society should be put down.

Choosing The Housekeeping Staff:

Consider All Your Housekeeping Options

Consider All Your Housekeeping Options


A housing society can either have its own housekeeping staff or it can let the residents choose their staff for themselves. Having a standard housekeeping staff is better, because the staff members will be known and familiar individuals, bringing down security concerns by a great margin.

The following factors should be considered so that the association can get a good bargain:

  • The tasks of the housekeeping staff need to be listed down. Housekeeping services in India include washing, sweeping, cleaning and dusting services so these should all be taken into account.
  • The working hours of these individuals should also be properly specified.
  • Their monthly salaries and any bonuses that should be given during the festive season should be noted.
  • The number of days that the housekeeping staff can take leave should also be mentioned.

Once all these factors are taken into account and the many options are considered, it’ll be easier for a housing society to choose the right personnel for good rates.


This article aims at collating and providing information for benefit of ApnaComplex customers and blog readers. While ApnaComplex has taken every care to ensure the information is accurate, we suggest to please use it only as a guidance for further discussion and action with help of relevant professionals.

Celebrating Holi in your Society – Do’s and Don’ts

ApnaComplex wishes every one a very Happy Holi!

Celebrate, rejoice and make merry – while dodging splashes of colors at the same time. Take some time off your chores and unwind with your fellow members in the society. We’ve put together some simple dos and don’ts for a safe, thoughtful and fun Holi. You can also download these Do’s and Don’ts in a printer friendly, attractive poster format that you can share with all your society members and also put up on your Society’s noticeboard.

Holi Poster that can be placed in your Society's Noticeboard

Holi Poster that can be placed in your Society's Noticeboard

Dos and Don’ts

Dos Don’ts
  • Use all-natural colors and powders made from flower extracts
  • Give your children buckets of clean water and monitor their activities
  • Roll your car windows up while driving inside the apartment complex
  • Take out your old and faded clothes and wear them for the occasion
  • Apply colors on people’s faces in a gentle manner, and understand that some residents may not be in a mood to celebrate
  • Give your children a short brief on the cultural significance behind the fun festival
  • Apply oil on your skin and hair – you can slip away easily, and the colors won’t stick!

 

  • Don’t use unclean water
  • Don’t use artificial colors (abir), as these contain flakes of mica
  • Don’t pour colored water on plants and garden areas
  • Don’t create a mess in the common areas and parking lots, always stick to the site that the committee decides on
  • Drinking bhang maybe customary, but don’t force feed it to anyone
  • Don’t take things to heart if your neighbor’s children go overboard, be forgiving
  • Don’t spray colors on the walls, vehicles or doorways of other residents
  • Don’t throw balloons or spray colored water inside other flats, and respect their personal space

 

May the festival bring along good health and good luck to you and your family!


Penalties In A Housing Society – Effectively Creating A Revenue Stream

The managing committee in every housing society is responsible for maintaining and managing the infrastructure. There is a steady stream of revenue that the management committee gets every month, as and when all residents in the apartment complex pay their maintenance dues.
There are other ways through which a managing committee can earn some steady revenue, so that it can build new structures and improve the existing infrastructure without cutting a hole through the pockets of all residents.

Use penalties as alternate revenue channel

Penalties Can Help In Establishing Order


Interestingly, an apartment association can mimic a government’s functioning and use penalties as a form of revenue, to ensure that its internal processes are carried out in an unaffected manner.

Why Use Penalties As A Source Of Revenue?

Using penalties as a source of revenue can aid an association in two ways.

  • Creating Order: It will help in tightening up the existing system and making the residents more responsible and punctual when it comes to paying their dues. A system where no action is taken on defaulters will only invite more lethargy and bring in complacence. A managing committee can create a set process in this way, bringing in more control and transparency to its administration.
  • Tapping Into A Revenue Source: It will act as a source of money, and in this way new structures that are essential for every housing society like Rain Water Harvesting structures (including pits, dug wells, hand pumps, trenches, and recharge wells) can be constructed straight from the apartment association’s funds without collecting money from the residents. As long as this system is made transparent, there will be no issues whatsoever. Members of the managing committee should maintain records for all penalties collected and how and where the money has been put to use.

Wondering how to easily keep track of the penalties and payments against them?
More often that not, the reason for not imposing penalties in a housing society is the administration hassle associated with imposing them and ensuring a collection of the same. Its a nightmare to keep track of these without help of proper tools.

ApnaComplex’s powerful accounting features come in handy here. Treasurers can easily post the penalty charges to a member’s account and the member clearly would be aware of the penalty charge s/he has to pay. Treasurers can easily track the payment against the penalty. Most importantly, this brings about a transparent way of dealing with situations leading to penalty. What’s more – ApnaComplex being a complete accounting solution – the penalties collected can be categorized under any number of different heads of your choice – such late payment penalties, or common area penalties etc. and all of them would get reflected in your balance sheet and income/expense statement that every member can clearly understand. Absolutely, more transparency.
Yet another instance where using ApnaComplex not only saves effort, but also improves orderliness and even generates revenue for your society. Sign up your society today and get the benefits.

Where Can Penalties Be Charged?

Every housing society has its own set of bye laws, and these bye laws will provide information about the many penalties that can be levied on defaulters. The members of the managing committee can charge some penalties for the following acts:

  • Violation of Bye-Laws – Most association bye-laws has rules on how balconies must be kept clutter free not spoiling the facade of the apartment complex, how to manage garbage, how to maintain sound levels etc. Still, there could be Residents/Owners who violate terms by having messy balconies, cause inconvenience to neighbors with loud music or wood work during nights etc. and association can consider imposing penalty charges for the same.
  • Damage To Common Areas – The managing committee in a housing society can fine people for damaging important structures in the apartment’s common areas. A person who causes any form of damage to elevators, benches, roads, staircases, or swimming pools in the housing society can be fined. Penalties can also be charged for damages caused to gym equipments or library assets.
  • Raising Pets – Though, not exactly a penalty, this is one major source of revenue that an association can tap into. Not all housing societies have bye laws that allow people to raise pets; so members of the managing committee can charge people who have pets in their household (if pets aren’t allowed). A pet deposit can be taken or pet rent can also be levied every month to create a steady source of revenue.
  • Late Payment Of Dues – This is the most obvious and frequently used – Residents in the housing society who don’t pay their maintenance charges within the stipulated time can be penalized, and for this, a deadline should first be set and made public. This will help in making the collection process more effective.

But remember, before imposing any penalties, all the associated rules and the penalty amounts must be proposed, discussed, and voted in an AGM. Association cannot impose penalties with out first getting them approved in an AGM and recording those minutes.


ApnaComplex – The “Complete” Web-based Apartment Accounting Software Solution

ApnaComplex is a complete Apartment Accounting Software. Period.

When we talk about Accounting for Apartment Associations or Housing Societies, its not just about ability to create maintenance charges, automate few manual steps such as penalty generation and defaulters notifications, issue receipts or even about entering bills and expenses – there’s more to become a “complete” end-to-end solution for Accounting.

If you are a treasurer, ask these questions yourself when considering an accounting software for your society:

– Should I still download data in excel or some other form to share it with my auditor when I use this software to track my maintenance charges and expenses?

– Should I/auditor upload/re-enter data into another accounting software (such as Tally) to be able to generate Balance Sheets and Profit/Loss Statements?

If the answer to either of the above questions is “Yes”, you deserve better software as you are just duplicating efforts (and money) and not using better options that are available at lesser cost.

ApnaComplex - The right choice for Apartment Accounting

ApnaComplex - The right choice for Apartment Accounting

If the answer is “No”, ask few more questions – this time from an auditor perspective

– Can the auditor define as many ledger accounts as deemed necessary under Assets, Liabilities, Revenues and Expenses (also referred as ability to define Chart of Accounts)?

– Can the auditor change the transactions already posted? For example, can a Purchase that was captured under Expenses be moved to Assets with out re-entering all data?

– Can the Auditor View Trial Balance of all ledgers and individual Statements of all Ledger Accounts?

– Can the Auditor print the entire set of ledgers along with detailed transaction statements?

– Can the Auditor Generate unadjusted Balance Sheets, do Adjustments and then generate a final balance sheet and print it?

There can be many more such questions to be asked – but you get the idea. If the answers to any of these questions is “No”, drop that software as these are critical aspects to be able to provide a “complete” accounting.

Needless to say, with ApnaComplex you can do all the above and much more. You can create an account for your auditor, give access to the auditor only to the necessary financial data (speaks volumes about our Role Based Access Capability and the seriousness we take data protection aspects, doesn’t it?) and entire accounting can be done including generation and printing of all financial statements right from ApnaComplex. Auditor can create ledger accounts or accounting heads, re-group transactions, do adjustments, update opening balances, view trial balances, print individual ledger account statements and lastly generate Balance Sheet and Income/Expenditure Statements.

Oh, by the way, we also support exporting of data just in case you still want to use other accounting software for your needs. More options in your hands.

Now, get rid of the need to exporting and importing all the data, and most importantly – switch to ApnaComplex, Save Money and have Peace of Mind.


ApnaComplex is a web based housing society accounting, management and communication software. It is designed to make the life of residents and owners a lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits!

Apartment Maintenance Tips To Wipe Out The Termite Problem

When it comes to apartment maintenance or housing society maintenance, termite control is sure to figure prominently in the list. These pests may outwardly seem small and insignificant, but their effects can be potentially devastating, as they ruin furniture, wooden products and even the very foundations of buildings.

Termite control can be divided into two categories in all:

  • Termite control during a building’s construction
  • Termite control after a building’s construction

To ensure that residents don’t face any problems with termites, all buildings are properly treated with anti termite treatment during their construction. The buildings that haven’t been treated beforehand can opt for control measures that can protect their house from termites in the latter form given above.

Professional Help Is Always Better

Professional Help Is Always Better

Termite Control Steps That Work

Chemical Treatment (Before Construction) – This treatment is widely followed during construction to eliminate termite infestation. In this method, a layer of anti termite chemicals is created between the foundation of the building and the ground to prevent any termite attacks. This will prevent termites from working their way up the foundation. This can be done by professionals from any pest control company.

Chemical Treatment (After Construction) – You can ask your apartment maintenance crew if any termite control measures were implemented during the construction of your apartment building. In case you find that no such apartment maintenance measures were taken, you can fortify your house by opting for chemical treatments that are done after a building’s construction.

  • Contact your housing society’s managing committee and get their approval to use anti termite treatment (there are many chemicals involved, so their permission is essential)
  • You can take a step if it’s your own house, and you can urge your landlord to do the same if you’re a tenant
  • Contact a pest control company as chemical treatment is something that’s best left to the pros

In this type of treatment, holes will be drilled in the wall-floor junction and these holes will be pumped with anti termite chemicals. These chemicals will spread through the expanse of the wall and turn it into a resistive layer.

Boric Acid Treatment – Boric acid is very effective in apartment maintenance. All you need to do is dissolve some of this acid in water and paint all furniture items and wooden items with the same. This can be used as a preventive and control measure.

Looking for a Pest Control Agency for your housing society?
Check out Marketplace from ApnaComplex and request for quotations from multiple pest control agencies at the click of a button.

Termite Baits – This is a very effective way of destroying an entire colony of termites. A piece of damp wood can be used as bait and pumped up with termiticides. Termites will naturally be attracted to such baits and they’ll spread the chemicals throughout their colony once they’re contaminated with the same.

Termiticides – Termiticides can be used in both liquid and solid forms to wipe out termites from specific spots. When you opt for termiticides, go for repellant termiticides. These are effective against termites but don’t cause any harm to mammals. Since these are harsh chemicals, you should get prior permission from committee members of the apartment association. You can get help from the apartment maintenance team while handling these chemicals too.


ApnaComplex is a web based housing society accounting, management and communication software. It is designed to make the life of residents and owners a lot better by bringing in more transparency and accountability in manging a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits!


This article aims at collating and providing information for benefit of ApnaComplex customers and blog readers. While ApnaComplex has taken every care to ensure the information is accurate, we suggest to please use it only as a guidance for further discussion and action with help of relevant professionals.

Vehicular Management In A Housing Society – What You Can Do About It

People normally envision a housing society as a peaceful and serene complex, sans the maddening traffic that the outside roads are filled with. This is true to an extent, but sometimes housing societies and gated communities also fall prey to excessive vehicular traffic due to many reasons.

Reasons For Heavy Traffic

Managing the traffic during such instances becomes very important, and proper steps should be taken before things get out of hand. There are certain instances when vehicular traffic in a housing society can hit an all-time high and these are:

  • During the peak morning hours when residents start for work
  • During the evening hours when they return home
  • During any events and festivals like New Year’s Eve
  • During instances when outside traffic gets diverted within a housing society

Traffic during the peak morning and evening hours is understandable, but traffic during the other instances can be brought under control.

Traffic Signs Are Useful

Traffic Signs Are Useful

Steps To Manage Traffic In A Housing Society

There are certain steps that members of the managing committee can be taken in order to manage the vehicular traffic within a housing society. Some of these are:

Following A One Way System

All roads in a housing society can be made one-way so that there is no congestion within the complex. One gate in the housing society can be used as an entry point and another gate can be used as an exit point to make things easier.

Blocking Outside Vehicles Through Security Guards

Turning all roads into one-way lanes will also help in keeping a tab on the vehicles that enter the complex and exit the same. Sometimes outside vehicles may enter the complex looking for short cuts, and these can be stopped effectively. A security guard can be posted near the gate for this purpose to take note of the vehicles that are entering the housing society. All vehicles owned by housing society members can be provided with ID stickers and numbers, so that it’s easy to filter out the residents’ vehicles and outer vehicles.

Providing Prior Information About Parties

Residents can provide prior information about any parties that they’re hosting and the expected number of vehicles, so that the security guard near the gate has a good idea on who to let in.

Installing Speed Bumps

Things can turn worse when vehicles start speeding on the housing society’s lanes. This can be stopped by fixing up speed breakers and speed bumps at ideal spots so that vehicles can’t accelerate beyond a point. Speed limits can also be set up within the complex, similar to the speed limits within the city.

Installing Road Signs

There are many places in a housing society where vehicles should move in a slow manner. Places like playgrounds and tot lots are strongholds where children play, and adequate road signs should be installed in such places. This can help in minimizing the number of accidents and also in managing the traffic well.  Signs can also be provided for direction, so that the traffic flow within the complex is smooth even during peak hours.


ApnaComplex is a web based housing society accounting and management software. It is designed to make the life of residents and owners a lot better by brining in more transaparency and accountability in manging a housing society. Along with host of features, ApnaComplex also offers a comprehensive Vehicle and Parking Lot Management that can deployed by the societies. Sign up your society today and get the benefits!


This article aims at collating and providing information for benefit of ApnaComplex customers and blog readers. While ApnaComplex has taken every care to ensure the information is accurate, we suggest to please use it only as a guidance for further discussion and action with help of relevant professionals.

Money Management In A Housing Society – Collecting And Handling Money For Events

There are many things that you can learn during your time in a housing society, and money management is one of these. You’ll face situations where you may have to organize and manage money for any events in the housing society or other important functions.

Money Management in a Housing Society

Money Management in a Housing Society

Tips For Effective Money Management when Organizing Events

  • Inform The Association – When you plan on taking up some responsibility in a housing society, you should always inform the association first. This way everyone will have a clear cut idea on what you’re up to, and they’ll also be able to help you out in certain areas.
  • Form A Team – There’s nothing that you can achieve individually, because managing large amounts of money alone can be very hard. Form a good team of enthusiastic people preferably with who are experienced at managing money. Your team can have at least three to five members to make things easier.
  • Divide All Responsibilities – This is the best way to avoid chaos and confusion. If you’re collecting money for an event, assign the task of collecting all money to two or three persons. Use one member in the team as a treasurer, so that he/she can safely store the money. You can get the rest of the members to maintain logs and records of where the money has come in from, and how much is the overall value. People should be entirely responsible for their tasks, as this will bring in some professionalism.
  • Inform People In Advance – Nobody likes being rudely interrupted during their day, so inform all residents in advance that you’ll be collecting money from them for the said event. You can post on your online noticeboard and get a couple of notices printed out about the event and pin these up at the notice board. You can even use your apartment management software to broadcast a message to all residents, so that they know what’s going on. Decide beforehand on whether you’re looking to collect checks or cash and follow a standard format. You can even provide acknowledgement receipts for all received amounts.
  • Use A Bank Account/Save It Personally – You can save the collected amount in two ways – you can either use a bank account to save the money in, or you can physically have it with you or entrust the money to another team member. You’ll need to ensure that the money doesn’t fall to any form of unnecessary use and keep a firm grip over the proceedings once the money is in.
  • Track Down Expenditure – List out everything you’ll need for the event and create an estimate on how much you’ll be spending. You can try a few cost cutting measures if you find that you’re low on funds.
  • Bring In Transparency – The entire process should be made transparent, as money matters are always controversial. Coordinate with key members in the managing society and keep them in the loop on what you’re doing. Show them your estimates and the collected amount, and they’ll be able to help you manage the money in a better manner. 

ApnaComplex is a web based housing society accounting and management software. It is designed to make the life of residents and owners a lot better by brining in more transaparency and accountability in manging a housing society. Sign up your society today and get the benefits!


This article aims at collating and providing information for benefit of ApnaComplex customers and blog readers. While ApnaComplex has taken every care to ensure the information is accurate, we suggest to please use it only as a guidance for further discussion and action with help of relevant professionals.

The Importance Of Electrical Safety In A Housing Society

Most people hardly understand the importance of proper electrical safety in a cooperative housing society. The tingling sensation that a minor shock produces in your skin may seem trivial, but more severe shocks can cause burns all over your body or even cardiac arrest.

You should know that almost all electrical accidents occur due to faulty wiring, or due to damaged electrical appliances. To keep your family safe and to prevent any mishaps from occurring, you can adopt a set of safety measures that can also be followed by all members in a cooperative housing society.

Replace Old Sockets With New Ones

Replace Old Sockets With New Ones

Safety Measures To Avoid Electric Shocks

  • Handling The Main Source: Always disconnect the main power source when you’re not using an electrical appliance. When you try and set right a faulty appliance, always disconnect the power cord before taking things forward.
  • Proper Placement Of Cords: Sometimes people place the extension cords under the carpet. This is a very dangerous practice as it can cause short circuits and this should be avoided at all costs.
  • Ensuring Proper Insulation: Always run the electrical cords in all appliances through a double check. Many accidents are caused due to electrical cords that are frayed and are not properly insulated. There should be at least a layer or two of insulation between your hand and the live wire.
  • Smoke Alert: Always be on the alert and check if there’s smoke coming from any appliance. This may be accompanied by a burning smell, and this means that some appliance is faulty. This can be prevented by unplugging all appliances when they aren’t in use.
  • Using Few Extension Cords: When it comes to extension cords, use a minimal number and ensure that you don’t overload them with countless wires. Fix up an ample number of electrical outlets in every room to avoid issues of overload.
  • Removing Bare Wires: Check if all the wires that run along the walls are properly insulated. Sometimes during the monsoon season, a few apartments in a cooperative housing society may face the problem of having wet walls. This scenario can get dangerous if the wires that run along the walls are bare, as electricity will easily be conducted upon contact.
  • Using A Tester: Always have a tester around the house as this can come in really handy. Whenever you turn a circuit off for maintenance purposes, use a tester to ensure that there is no current flow.
  • Having The Proper Equipment: You may know your way around electrical circuits, but you need to have the right equipment to safely work with faulty appliances and electrical lines. Always have a pair of rubber gloves that are well insulated in your kit.  You can also learn how to operate circuit breakers and fuse boxes.

Every family in a cooperative housing society should follow these measures, as electrical safety is not an option, it’s a necessity. The managing committee in a cooperative housing society should take note of the above steps and ensure that they are implemented.


ApnaComplex is a web based apartment management software. It is designed to make the life of residents and owners a lot better by brining in more transaparency and accountability in manging the complex. Sign up your complex today and get the benefits!


This article aims at collating and providing information for benefit of ApnaComplex customers and blog readers. While ApnaComplex has taken every care to ensure the information is accurate, we suggest to please use it only as a guidance for further discussion and action with help of relevant professionals.