Is The Estate Manager Of Your Apartment Efficient? – Part 1

In a two part series, ApnaComplex examines the Estate Manager Efficiency, the profile and job responsibilities of an estate manager.

Definition And Outline Of Job Profile – Estate Manager For Apartments

An estate manager is a manager or a caretaker of a property or piece of land that is privately owned. Estate managers are similar to landlords and they perform many similar functions. Estate managers might be either permanent or short term caretakers of property and they are generally appointed by the owner of the land or his legally appointed representative, such as the apartment owners association in the case of apartments. Apartment managers are responsible for managing the everyday activities of apartment and this may vary from something as simple as collecting rent to settling disputes between residents amicably. Apartment managers are generally required to live inside the premises of the land they are responsible for, usually in separate living quarters. You can use this artcile to understand the profile of an estate manager, how to look for for an efficient estate manager and also evaluate if your current estate manager fits the bill.

Power Of Attorney, Responsible Management

The estate manager is responsible for representing the residents of the complex. The manager has to take up any complaints and redress them. The apartment manger speaks on behalf of the apartment to the police or any government body. S/he is also responsible for the overall management and smooth running of the day to day activities of the apartment.

Qualification Of An Apartment Manager

An apartment manager is required to have formal training and prior experience in managing an estate or piece of private property. Generally, managers are also obligated to have some knowledge of land laws and rules pertaining to tenants and settling of disputes. Some amount of qualification in accounting precepts and formal training in computers are also essential to be an efficient estate manager. Managers are also required to have a wide knowledge in management of general household duties. It is also important that apartment estate managers know the in depth functioning and mechanisms behind the working of machinery and equipments such as elevators, water pumps, sewage and storm water drains, generators, water tanks and piping. This is because the apartment estate manager is required to deal with a variety of vendors and individuals to repair, operate or maintain these equipments and basic knowledge will aid in speeding up any processes that involve these.

Duties Of An Apartment Manager:

Specific duties of estate managers may differ according to requirement, however some of the basic duties of an estate manager are as follows:

Ensuring proper security

Ensuring security in the premises and coordinating with police to ensure that they arrive on time in case of any emergency is an essential role of the apartment manager. Managers are also responsible for ensuring security personnel are hired from a trustworthy agency. The security personnel must be required to check every person that enters the complex and ensure that they are registered at the front desk.

Ensuring effective management of day to day errands

The manager has to ensure that the payment of bills, depositing credit instruments etc are done in an efficient manner. On a daily basis an apartment may have a huge volume of transactions and the manager has to keep a record of each transaction so that the residents or the association can inspect it if they wish to. All purchasing and selling has to be transparent. The manager is also responsible for coordinating with all government agencies such electricity department and public works department.

Inspecting the property

The manager has to inspect the apartment complex at least once a day and ensure that swimming pools, generators and public toilets are in good order. This is important considering it is the only way by which the manager and hence the association will have a clear idea as to how the apartment maintenance staff are performing. The manager also has an opportunity to step out of the office and interact with residents of the apartment and other executive staff to gain insights and feedback that he may not have earlier been in a position to receive.

Presentation and landscaping

Ensuring proper landscaping and making sure that the apartment is presentable is one of the most important duties of an apartment manager. The manager has to maintain the presentation of the apartment so that the value of the apartment complex does not reduce in the future. In order to do this he has to coordinate with the staff to ensure regular and efficient sweeping and cleaning of common areas. In case any painting work is required, the manager has to ensure this is done without any inconvenience to the residents.

Events

Organizing private parties and events that pertain to the estate and coordinating with the various associations in the apartment is also a part of the manager’s duties. The manager has to make sure that materials and the manpower required for these events are made available. An apartment is a community and the manager must bring together the apartment residents during festive and social events to ensure harmony in the complex and to foster the community spirit.

To be continued in part-2


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Tips for Water Management by Apartment Associations

Water does not flow quietly and freely anymore. It has become a scarce commodity, and a cause of dispute between neighbors, districts, states, and nations. A severe water crisis is imminent, if people fail to make water conservation a part of their daily life. In all the major cities of India, including Delhi, Mumbai, Bangalore, and Chennai, there is a severe water crisis. This shortage of water is especially acute during the summer months.

People living in a gated community are at an advantageous position to adopt an environment friendly lifestyle, which incorporates water conservation measures. The managing committee can play an important role in initiating collective measures of water conservation. This can impact not just the apartment complex, but the society in general.

There are numerous innovative methods of water conservation that apartment complexes can adopt. Here are some of them:

  1. Placing water conservation on the agenda:

    Residents can keep water conservation as an agenda on the monthly meetings, and set aside some time to discuss lifestyle changes that can save water. The group emails, notice boards, and club house bulletin board can be used to share information about water conservation. Encourage neighbors and residents to become environment friendly, and go green.

  2. Rainwater harvesting:

    Rainwater harvesting is a system of directly collecting rainwater on a surface on which it falls, such as rooftops, and saving it for later use. This water is clean and need not be treated before using for non drinking purposes. When stored in tanks, rainwater can be a safe water source for periods of water scarcity. With the consent of all the apartment owners, money can be collected to construct a simple rainwater catchment system for the entire apartment.

  3. Greywater usage:

    Greywater refers to water from the non toilet plumbing systems, such as wash basins, washing machines, showers etc. A popular water recycling method is creating a plumbing system to collect the greywater from all the apartments, and using it for non potable water requirements, such as washing cars, watering plants, and toilet flushing.

  4. Dual Piping:

    In a dual piping system, one piping system supplies potable water, while the other supplies recycled water, greywater, or rainwater for washing, toilet flushing, etc. For successful greywater usage, a dual piping system needs to be installed in the entire apartment complex. The existing plumbing system can also be modified to create dual piping.

  5. Water friendly bathroom fixtures:

    There are many water saving fixtures, which can be installedin bathrooms to reduce water usage. For example, low flow shower heads reduce the amount of water discharged by showers, while increasing the pressure of the water flow. Similarly, dual flush toilets can help save a lot of water. A dual flush toilet has two flush buttons, which release different amounts of water. This results in less water being discharged.

  6. Installing individual water meters for each apartment:

    In many apartment complexes, there is a single water meter, and the water bill is divided amongst all the residents. However, research shows that installing individual meters can make residents more careful about their water usage. Billing based on individual water meter readings can bring down water consumption by as much as 15%.

  7. Xeriscape Landscaping in the gated community:

    There are many apartments and housing complexes which have large gardens and recreational toys which are water based. While doing the landscaping of your gated community, ensure that water conservation is kept in mind. This is called Xeriscape landscaping, which incorporates water conservation and pollution control into landscaping.

Yes, most of the tips above require some investment in terms of infrastructure. But, Water is a precious commodity. Don’t wait for a crisis; start taking proactive measures to make your gated community an environment friendly one and conserve water. Surely, any investment that improves conservation of water pays off itself over a time period.

ApnaComplex is an apartment managment software. We are offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.


Roles, Duties And Responsibilities Of Members Of A Resident Welfare Association

A resident welfare association is necessary, as it can serve as a committee through which queries can be explained, and issues and problems solved. The presence of a committee or resident welfare association will also spice up interaction among residents and get them to contribute equally from their part. Such open social interaction will improve the joy of living in an apartment complex.

A resident welfare association, however, needs to be registered under the government for it to be recognized as a proper association. A registered resident welfare association will this way be able to enjoy many legal benefits. While forming a registered resident welfare association, make sure that you have more than seven members who are at least eighteen (or above) years of age. This is very important.

Every Individual Has A Role in an Apartment Association

Every Individual Has A Role in an Apartment Association

 

The primary objective of every resident welfare association would be to collect the common maintenance charges from every single resident in the apartment and use this in establishing good public infrastructure for the residents. An association will normally have to be formed under The Karnataka Apartment Ownership Act of 1972 or
The Karnataka Societies Registration Act, 1960 (and appropriate act for states other than Karnataka).

Every resident welfare association will have a management committee, a president, a treasurer and a secretary, apart from the regular members. There are many common responsibilities that members of the association should take up among themselves, and some of these have been mentioned below (we will cover other roles in future blog posts):

The President’s Role:

  • The President will be given the authority to defend any form of legal action that is taken against the association, and will also be given the authority to sue people for legal purposes and reasons.
  • The President of a resident welfare association will have the final call in approving a contract that is brought by the committee and implementing the terms.
  • The President should maintain an overall view on the occurrences and ensure that all residents and members are satisfied without having any qualms or problems. The President should also oversee all expenses and make sure that they are put to good use.

The Treasurer’s Role:

  • The Treasurer in a resident welfare association will be given the task of maintaining all funds within the organization. The responsibility of maintaining the money safely along with all documents also rests solely with the Treasurer.
  • The Treasurer’s role is a demanding one and should be bestowed upon an experienced person with good management capabilities, as these documents and funds are very important for the association.
  • The Treasurer should also make note of the overall income and also calculate monthly and yearly expenditures. This way the flow of money will be constantly regulated for the benefit of the residents.

The Secretary’s Role:

  • The secretary in a resident welfare association will be given the responsibility of conducting various general body meetings.
  • The secretary will also be given the responsibility of compiling the minutes of the meeting and analyzing the overall information brought to the table.
  • The secretary will have to bring up concerns from each individual resident in order to ensure active participation of all members. 

These are the three major roles in any resident welfare association, and you’ll need to be aware of all such responsibilities involved, in order to contest for the spot yourself, or even in order to vote for the right person when the polls come up.

ApnaComplex supports the notion of committee members – administrators can tag members with different committee member roles and even give “permissions” to modules specific to thier roles. For example, a member can be tagged as a treasurer can be given access to only accounting modules. ApnaComplex is an apartment managment software. We are now offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.


ApnaComplex at NASSCOM Product Conclave 2010

ApnaComplex was at the recent NASSCOM Product Conclave. We were one of the ten product start ups that were selected from around 50 nominations to be presented to media in an exclusive event of NASSCOM Product Launchpad on 9th November 2010.

ApnaComplex at NASSCOM Product Conclave 2010

ApnaComplex at NASSCOM Product Conclave 2010

ApnaComplex in News

ApnaComplex in News

We really had good time presenting and interacting with all learned people post the session and learned quite a bit. We were covered by few news papers post this event (see right side for a snippet from Deccan Chronicle dated 10th November 2010).

Below are links to few more blogs/papers that we got a mention. We thank every one who covered us. These definitely help us to put our best foot forward.

WAT Blog: http://www.watblog.com/2010/11/10/nasscom-product-conclaves-launchpad/

Mint: http://www.livemint.com/2010/11/09212408/8216Product-ecosystem-needs.html?atype=tp

Deccan Herald: http://www.deccanherald.com/content/111378/nasscom-product-conclave-city.html

Deccan Chronicle Article (extracted from the e-paper): http://blog.apnacomplex.com/media/2010/11/ApnaComplex-NASSCOM-Product-Launchpad-Coverage.pdf

We thank NASSCOM for providing this platform for us. We also thank all the jury members for having selected us to be in top ten from a list of 50 products.


Diwali Special – A New looking ApnaComplex

Team at ApnaComplex welcomes Diwali with a new vibrant look for the website. While the earlier design was functional and did its job  – we were finding it inadequate accommodate all the new stuff we keep doing and hence the need for a new design.

Farewell to the Old Design

Farewell to the Old Design

And what a better time than Diwali to launch the new look. 

ApnaComplex - Home Page with New Design

Welcome to the New Design

Along with the new design and new graphics, we spent time in thinking and re-writing most of content of our static pages. We attempted to elaborate the ever-increasing feature set of the product to give more information to our web site visitors.

We hope you like the new design as much as we do. Check it out.

Have a Happy and Safe Diwali!


Diwali – A few Do’s and Don’ts for your Apartment Complex

It’s that time of the year again. The whole country reverberates to the joy of celebrations over a five-day period. There’s music, food, light and an air of prosperity all around! Yes, we’ll soon be celebrating Diwali, the festival of light that marks the victory of good over evil.

Celebrated with great joy and festivities in most parts of India, it is marked by the lighting of lamps, crackers, exchange of greetings and gifts, buying gold, decorating of home and sharing sweets with family and friends.

Diwali - Festival of Lights

Along with all the above, the festival of Diwali has also become associated with firecrackers that cause injuries and leave people with burns, loss of eyesight, damage to the ears and to property if adequate care is not taken. Every year, there is a significant number of burns and other injuries that are reported during the festival.

Download Posters you can use in your Complex

Do’s and Don’ts

It is therefore important that each one of us who is celebrating with firecrackers follow a few Dos and Don’ts to ensure that Diwali ends as a happy festival for one and all. If you are a member of the Managing Committee of your residential complex, make sure you list down your Dos and Don’ts so that every resident is aware of what they should and should not do to make it a festival that everyone enjoys.

We provide a list of Dos and Don’ts that you can use as it as is or as a guideline for your apartment complex. You can download the Diwali Do’s and Dont’s poster, print it and post it in your society notice board as is or under your official letterhead.

NEVER

ALWAYS

Buy fire crackers from street vendors. Buy fire crackers of a reputed brand from a well-known shop.
Carry or throw firecrackers for fun. Handle fire crackers carefully. Read instructions before lighting a firecracker.
Have flammable materials like wood, electrical cables, fuel, lighted lamps etc. around where you store or light fireworks. Store your fireworks in a safe area. Clear the area around before starting to light crackers.
Burst crackers in crowded areas. Keep a couple of buckets of water handy for putting out fires. Remember, every major fire starts small.
Let your children burst crackers on their own. Have an adult accompany children while bursting crackers.
Wear long, loose synthetic clothes while lighting crackers. The loose ends can catch fire. Wear well-fitting cotton clothes.
Light crackers bare foot. Wear shoes or slippers while bursting crackers.
Leave spent sparklers on the ground. Put the spent sparklers in a bucket of water as soon as you’ve used them.
Ignore a burn injury. Wash the affected area with plenty of cold water and seek medical help.
Ignore an eye burn Wash the eye with plenty of water then rush the victim to the hospital.

Have a Happy and Safe Diwali.

Download this table in easy to print format

Designate areas to light fire crackers

Another important thing that is mandatory in a gated community is to light fire crackers only in designated areas. While, every one loves to light crackers in their balconies or just outside their flat, it is not preferred as it can lead to serious fire accidents. It is imperative that in a community, the managing committee designates areas where fire crackers can be lighted and for all the members to follow the same. Usual places where fire crackers cannot be burnt are balconies, staircases, lobbies, lawns. It is also important that fireworks are lighted only during desinated timings to avoid disturbing residents of your complex.

We offer here a template that your association can customize updating the designated timings, designated areas to light crackers and also update emergency contact numbers. You can share the notice with your residents, print the same on your society’s letter head and put it up in all notice boards. Download the Diwali Notice template to customize it for your complex.

With a little bit of care and caution, Diwali can be enjoyed by one and all. Take that few additional steps to make sure that the festival leaves only pleasant memories for all involved. We wish you a very happy and safe Diwali!


Apartment Association Security Tips – What to expect from an Apartment Security Agency?

Every Apartment Owners Association has a permanent headache: The Right Apartment Security Agency.

Finding the  right apartment security agency for your community is very important, as proper security is one of the primary concerns that people look into, when moving into an apartment complex. Apartments are relatively safe to live in, as people reside well within accessible distances from each other, but adequate security measures should always be taken in order to avoid any slip ups or mishaps.

There are many facets involved in filtering out the best apartment security agency, and these are quite easy to follow and implement. Once you properly list out and analyze your expectations from an apartment security agency, you will well be on your way to finding the right one.

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#1- Proper Background Check

Every Apartment Association must think of the security guard as an extended member of the apartment community. Wouldn’t you like to trust your security with someone who is well qualified, with all the necessary credentials?

This is why an apartment owner’s association needs to do a routine and comprehensive background check on every applicant. While contracting security guards, make sure you keep an eye out for off duty policemen, because they’ll have a lot of experience in the field. It is important to have security guards on the rolls, who have prior experience doing night duty, patrolling and log maintenance.

Go through their profiles; see the amount of experience they have garnered over the years, see how adept they are at tackling tricky situations and hire them based on all these points. You can ask the security agency to do this for you, but you’ll need to follow up with them regularly. If the agency does not have these profiles or make them available to the Apartment Association, then it is definitely advisable to move to the next agency.

Who you should not hire!

Who you should not hire!

#2 – The Importance Of Effective Equipment

An apartment security agency will provide all guards with a pager, but this will hardly be effective in helping the guard take immediate action.

You’ll need to include a section in the contract demanding that all guards from the agency should be properly equipped with radios, cell phones, flashlights, notebooks, pens (tactical or combat ones) and vehicles. Providing the security guard with a list of emergency contacts and a phone line will also prove useful. Dress code and attire/uniform is also extremely important. Security guards need to have an aura of confidence and authority, and shabby people do not exude that, however big their moustaches may be.

This will make things a lot easier for the guard supervisor in an emergency situation, but increase confidence and bring relief to the welfare association and the residential community as well. 

 

Ex-policemen and ex-servicemen make great apartment gaurds!

Ex-policemen make great apartment guards!

#3 – Maintaining A Log

Asking your guard to maintain a log of his activities is a very good way of keeping track of your guard’s productivity. This should be properly and clearly mentioned in the contract as mandatory.

Anyone can maintain a log in a generic way, writing abrupt entries like:

“10 PM to 11 PM – Roads are clean. No sign of trouble.”

This should be avoided as far as possible. Entries like these will hardly help you keep track of what your guard’s been up to. Mention in the contract that the entries in a log should be more detailed. A sample would be:

10 PM: Checked the south-side gate, generator room, swimming pool entrance and toilets. All locks intact.

10.10 PM: A black Maruti, Number plate: XYZ has been allowed into the complex, heading up towards Block C. Signed an entry to meet Mr. Kishore, apartment no. 392. Sent two security personnel to escort him to Mr. Kishore’s apartment. Awaiting response and confirmation from guards via walkie talkie from Apartment 392, C Block.

Entries likes these will help during a post mortem analysis too, if there’s been a problem and all instances and clues need to be brought onboard.

#4 – Contract Issues

Apart from the above mentioned clauses in the contract, you will need to make sure that through the contract, the guard or the agency should be held responsible for any losses that occur due to negligence on his/their part. This will provide you with indemnity, and will make the guard take his role even more seriously. This will also increase the commitment of the agency involved.

Certain contracts may also have an indemnity clause that works in the favour of the security agency, so every apartment association keep an eye out for such lines.

Good security guards are a necessity for any apartment complex that touts of being a safe haven for its residents. Get the insights of every person from your apartment association while framing certain clauses of your contract, and once an agency has been selected, open all channels of communication between the residents and the guards in order to make things smoother and easier for both parties.


Society etiquette for members in an Apartment Complex

With prices of land increasing by the day, more and more families are finding apartments a better and affordable option to stay in. However, living in an apartment is a whole lot different than staying in a stand-alone house or a bungalow. Unlike a independent house, in an apartment, there are dozens of families living apart from you. And therefore, it is imperative that you keep the comfort of others in mind too while enjoying your own when staying in an apartment. Often, people coming to live in an apartment for the first time find it hard to adjust to the slightly restrictive environment of apartments. However, it is vital for your own good as well as the overall harmony of the society that you follow some general etiquette while living in an apartment complex:

Keep the noise down

Noise if one of the most common irritants in a apartment complex; a apartment complex, understandably, has walls of different homes very close together, so the blaring sound from your stereo system can easily disturb your neighbour. Always keep in mind that while you may love your music, others have right to their sleep as well. Whether you are watching television or listening to your favourite number, keep the volume at a level which does not disturb others.

Inform beforehand about a party

In case you are having a party at your place, inform the other dwellers in the apartment building beforehand; ask them till when is it okay to keep the music blaring. Doing so helps in building a good rapport with the neighbours. A good rapport means that even if you cross the limits by chance, chances are that you would be politely told about it rather than inviting cop trouble.

Use the elevators appropriately

If you are living in a high rise, chances are that you would be using the elevator several times a day. However, while using the elevator, keep in mind that you do not keep the elevator waiting unnecessarily. If you waiting for your family or friends to come in and if they are taking too long, let the elevator go; after all, there are others too who are waiting on some other floor for the elevator. Getting into an overcrowded elevator is also a bad habit, even if there is just enough space for you to squeeze in. Refrain from doing it.

Keep the children under control

Families with children should make their kids understand that too much noise or stomping on the floor can disturb the sleep of others, which is not appropriate.

The guest factor

If you have some guests coming over, make sure you brief them about the rules and regulations of the society beforehand to avoid any trouble.

Keep your pet on a leash

Everyone does not love animals. If you have a pet, keep it on a leash when you take it out for a walk. Never leave your pet alone when it is outside the four walls of your premises as it may cause more than just inconvenience for the neighbours.

Do not honk

If you arriving from a party late at night, do not honk incessantly as it can disturb the sleep of people.

Park your vehicle properly

Although most apartment complexes have designated parking slots for people residing in the complex, there are still some people who park their vehicle without paying heed to others’ discomfort. Always park your vehicle at your designated slot and park it in a way that does not block the right to passage of other vehicles.

Use of stairs

Most often, children run up and down the stairs, which, other than causing disturbance, can also cause injury to others. Please be firm when dealing with your kids who indulge in such games.

Walking in the hallway

While walking down a hallway, you should always converse softly. Talking loudly in the hallway can irritate others and can also jeopardise your privacy. Now, you surely do not want that to happen, do you?

We at ApnaComplex care about each and every person living in an apartment and this is a small initiative on our part to make people understand that it is important to keep the rights of other people in mind while enjoying your own freedom.

ApnaComplex is offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.


Upkeep of Common Areas in a Gated Community – Lawns, Gyms and Swimming Pools

Maintaining common areas in an apartment complex or a gated community is a continuous process, and every single individual living in the community should do their part in order to live that dream life of perfection.

Every apartment is expected to have a professional maintenance crew, who will be responsible for keeping the premises clean and green. However, this does not mean that individual responsibility does not count and is not necessary. Residents will need to maintain their exteriors and common amenities well, in order to enjoy the benefits of living in a collective community that looks good, feels good and functions great!

Upkeep of Apartment Complex is everyone's duty

Living in an apartment complex is all about learning to co-exist in peace, as you will be sharing many public spaces like gyms, swimming pools, lawns and even roads with the other members of the community. Due to the sheer volume of people using these spaces, maintaining them properly becomes an aspect of utmost importance. There are a few basic tips that any resident can follow to maintain these places.

Workout Rooms and Gyms

Most apartment complexes will have common workout rooms, and you will need to do your part in maintaining these properly after every single workout session. Although you need not roll up your sleeves and fix broken equipment, there are some basic things you can do.

  • Clean all equipments once you’re done using them. Sometimes all that gym equipments need is a proper wipe, because sweat and perspiration will tend to collect on them during a workout session. Take a separate cloth along with you and wipe all the dumbbells and weights after working out.
  • Equipments that have gears will need to be oiled regularly for their proper functioning. Take time off to tell the gym in charge if you notice any equipment is not doing great. This also gives the administrators of the gym that you’re participating in the upkeep of it, rather than just using the equipment and “getting them to do their job”.
  •  Nuts and bolts that are loose can prove disastrous, so tighten all the bolts once in a while to ensure proper safety. Keep the administration informed, or talk to your trainer or instructor about the equipment. If some equipment seem overstrained, its best to put up a small note on it or by the side, asking other users to treat the equipment with care until it is repaired or replaced.

Looking for a Suppliers to maintain Lawns, Gyms and Swimming Pools in your apartment?
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Lawns

A beautiful lawn can grab many eyeballs, and maintaining a lawn is quite easy once you know the bare basics.

  • The secret to maintain a beautiful lawn is proper watering. Hose down the lawns regularly without fail, as lawns will need at least an inch of water every week. The condition of the soil can indicate whether the lawn needs watering or not, as dry soil is often a dead giveaway. Observing the lawns on an everyday basis before or after returning from work will help in the long run- you’ll notice if the plants are responding favourably to the conditions they are in and can discuss the same with the gardening staff.
  • Keep an eye out for weeds and remove them constantly. Using weed control tools and fertilizers and other chemicals in this case can also help. Your actions should be approved by other members while using chemicals, though. This is something best done through the association of the gated community.
  • Take some time off to partner with a few neighbours to maintain or develop your garden. Gardening is a great stress buster and residents can pool together to monitor and innovate the gardens and lawns to ensure that the greens are good to go.

Swimming Pools

There’s nothing quite like taking a dip in the pool during a sunny summer day, but keep in mind the fact that the pool is a public space that needs to be properly maintained in order to avoid infections and fungi.

  • Follow up with the pool staff to see how often the pool is being cleaned and chlorinated or filtered. This helps in two ways, one, you know when the pool was last cleaned and whether it makes sense to jump in, and two, everybody is aware of the maintenance of the pool and that the maintenance staff are doing their job accountably. Getting the association to put up a “Cleaning Schedule” in the vicinity of the swimming pool goes a long way in achieving this.
  • Make sure that other users and residents of the swimming pool adhere to the rules of the amenity. If you see people jumping in with improper swimwear, notify the lifeguard or the staff and ensure they take action. The same goes with hygiene in the pool, usage of head and shower caps etc.
  • There will be some corners that these chemicals will not reach, and these regions should be scrubbed with cleaning brushes, considering they accumulate dirt and grime. While you’re in the pool it’s important to notice if these “dark areas” are existent and whether they have been cleaned effectively. You can then take the same up with the maintenance staff and ensure it’s been done.
  • Try and get your association to put up a complaint board in the swimming pool premises. This ensures that people can make public complaints, of course, with their identity and information of who they are, where they live, what the problem was, when it was reported etc, so the management can follow up with staff to ensure the problem is validated and fixed immediately. The solution and the response from the maintenance staff can also be put up in plain sight on the same board so residents know that the staff are addressing key issues and working to come up with solutions.

These basic tips, when followed properly, will help you enjoy an active and healthy social life with the other members in your apartment, without any worries or issues! A gated community is like a big house. It involves commitment and social responsibility to maintain what is beautiful and good for all. The best gated communities in the world are built not only by brick and stone, but by active and participating residents and innovative public governance and responsibility.

ApnaComplex is offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively