ANACITY eases instant access to essential service and facility staff with the release of a new feature, ‘Contact Us’. With quick access to key community contacts, it ensures faster communication and improved issue resolution.

What is the Contact Us feature on ANACITY?

Available on the ANACITY app Homepage, Contact Us is a digital directory of facility and service staff. Users can find all essential information, including phone number and email ID for key personnel. As in other modules, the interface is backed by the web-based dashboard where admins can add the necessary information.

How to add contacts?

Admins can add contacts through the following process:

1. Under Directory on the ANACITY dashboard, go to Add contact list, and click on Add contact.
2. Enter the contact name, service offered, description of the service, contact number(s), and email ID(s)
3. Click Add to save the contact

Where and how can residents view the contacts?

• View important contacts directly on the ANACITY Homepage.
• Users can also search contacts by name or service / facility.
• Copy the email ID and phone number for quick access
• Click ‘View All’ to open the full directory and browse all available contacts

Why Contact Us feature matters?

• Quick emergency access – Instantly reach the right contact in a crisis.
• Faster resolution – Residents can directly connect with the concerned department for immediate support. Read more about How a Digital Complaint Management System Leads to Speedy Redressal.
• Centralized information hub – No need to search multiple platforms. All contacts are available in one place
• Improved community engagement – Encourages open communication between management and residents

The Future of Community Communication

With the Contact Us feature, we’re making community management more efficient, transparent, and resident-friendly. Whether it’s reaching out for maintenance support or getting emergency assistance, residents now have everything they need at their fingertips. Read more about how to log, monitor, and update a complaint and How a Digital Complaint Management System Leads to Speedy Redressal.

If you have any doubts or need any clarifications, contact us at support or call 80886 11229.