Timely and regular communication is the backbone of a community. The challenge here is avoiding information overload. This is a common occurrence since community managers and admins often post notices to all residents or homeowners. To resolve the issue, ANACITY has introduced the Tower/Tenant-Level Notices feature on the web dashboard.

The feature is available for residential communities under the Community Corner module. Commercial real estate admins can find it under the Announcements module. This update brings greater precision and control to community-wide communication, empowering admins to send the right information to the intended residents.

Precision in Communication with Tower/Tenant-Level Notices

Tower-level notices: Admins can send notices to select tower/s, thus avoiding flooding the inbox of all residents. 

Tenant/unit-level notices: For even more targeted messaging, the recipient can be further filtered by house/unit in a residential community or tenanted office in a workplace.  

Email notification control: Get more control over whether or not to send follow-up email notifications. Manage how and when residents are notified, based on urgency and relevance of the information. 

Why the Tower/Tenant-Level Notices Feature Matters

With Tower/Tenant-Level Notices, admins can now target specific buildings, blocks, or even individual units—

• Make sure that only the intended recipients get the message, ensuring that notices are relevant, actionable, and efficient. Residents are more likely to read, acknowledge, and act on them.
• Avoid information overload for residents. Apart from limiting notifications, this feature also empowers admins to filter email recipients. This helps avoid recipient irritation and annoyance. 
• Targeted communication ensures that the recipients understand the importance of the message. This leads to higher engagement and improved response rates by residents. 
• Flexibility and control over the mode of communication.

How It Works

Admins can create Tower/Tenant-Level Notices from the dashboard.

• Go to Noticeboard under Forums
• Click on ‘Create an admin notice’ 
• Fill in the details 
• For residential domains, “Send Email Notification” is checked by default. In commercial domains, the admin must select this option.
• The admin can then select if they want to send Tower-level notices.
• All Towers/Tenants are selected by default and have to be disabled for targeted communication.
• The admin can pick and choose the recipients in the dropdown.

If you want to learn more about Tower/Tenant-Level Notices, contact us at support or call 80886 11229.