Tips on Bringing all Residents Together in an Apartment Complex

Now-a-days, apartment residents in big cities often come from various regional backgrounds; flats are occupied by a diverse group of people ranging from students, bachelors, and single women, to families and old couples. Most of the residents live their own lives, and are cut off from each other. Due to the modern demands and stressful lifestyles, they become used to living a very isolated life.

The true charm of living in an apartment complex or gated community is the safety and security that comes from shared living. True community living does not mean simply paying the maintenance fees and attending some of the association meetings. Rather, it means that all the residents know each other and get to become friends. Once all the residents know each other and become close, the apartment community can become a source of social and emotional support for all the residents.

Here’s what the apartment association can do to foster a team spirit amongst the residents:

Monthly get-together in the club house

While the Association meetings and general meetings are a common ground where residents meet, it is more of a formal business meeting than a social occasion. The apartment association can organize a party once a month in the club house or the terrace. This can include fun activities like an open dance floor, card games, and introductory sessions where people can open up and get to know each other. To make the event more interesting, one can have pot-luck dinner, where every flat resident makes one dish and gets it for the party. 

Common decision making

The apartment association can use a common forum such as an online discussion group and email groups to send the minutes of the meetings to all the residents. Topics, that involve the whole apartment, can be put up for discussion. Through such means, all the residents will be able to add inputs and have a say on matters related to the apartment. Thus, they will be more interested in the apartment related activities.

Celebrating Birthdays

The apartment association can have a small booklet with the phone numbers and birthdays of all the flat residents. They can circulate this so that people can be in touch with each other via SMS or phone calls. Birthday of each resident can be celebrated in the apartment clubhouse with simple cake cutting and wishing the concerned person. This will generate a feeling of togetherness and bonding.

Celebrating festivals together

In India, festivals are the high points of social life every year. A gated community is usually a secular ground, so the apartment association can organize common celebrations of important festivals and occasions such as Diwali, Holi, Christmas, Id, and New Year. Prior to the event. All the residents should be involved in the planning and organizing of the event. This will also act as an occasion for people to do things together, such as buying the decorations, delegating tasks etc.

Having an apartment quarterly newsletter

An interesting idea that the association can use to encourage people to become friendly is to form a small editorial committee. It is a good idea to ask people with a literary bent of mind to take part in this. Every three months, one can print a newsletter, which can include:

  • Articles and poems written by the residents
  • Significant events such as birth of a child, a promotion etc.
  • Brief description and photographs of common celebrations
  • A children’s section with artwork

Having an apartment hobby club

After a long day’s work, most people want to unwind by doing something relaxing. The apartment association can use the recreation room to conduct hobby clubs depending on the common interest of the residents. It can be anything from a book club, to forming a band, having sangeet nights, sports activities or even screening movies. While these activities might require initial investments, it is a great way for people to enjoy themselves in a group.

The apartment association members need to remember that most people like to do things without compulsion, so instead of making such activities compulsory it should be left to the free will of the residents. Only when the residents respect each other’s space and rights, can they come together to build a strong friendship.


ApnaComplex is an apartment managment software. We are offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

How to Maintain Lawns and Gardens in your Apartment?

In an apartment complex, the garden and lawn is commonly owned by all the flat owners. Sometimes, because of this shared ownership, these areas get neglected. However, when the Managing Committee can take an active interest in the landscaping and upkeep of the common garden areas, a beautiful garden can be made for the apartment.

If there is enough space in your apartment complex, you can have a beautiful lawn which not only compliments the building but also be a place where you can sit and relax in the evenings. Some of the points to keep in mind while growing a lawn are:

Getting professional help

The managing committee must appoint a gardener to help in maintaining the garden. When planting the lawn, it is a good idea to get it done by a professional. Choose a right time for sowing the lawn, such as before the rainy season. 

Need help from a professional agency to maintain your Lawn?
Check out Marketplace from ApnaComplex and request for quotations from multiple service agencies at the click of a button.

Involvement of all the residents

It is also necessary for the residents to take part in the upkeep of the garden. It is important to circulate certain basic rules such as- people should not pluck flowers from the flower beds, there should be no littering in the garden, and people should not walk on the lawns with shoes on.

You can also organize a community gardening session, where all the residents get together to plant flowers, trees, and water the lawn. ots with flowering plants such as rose, table rose, and gladioli will add more color and vibrancy to your garden. And it will be an enjoyable activity where all the residents can get together and enjoy themselves.

Watering the lawn

A lawn needs just the right amount of water, too much or too less would damage the lawn. So it is necessary that you take special care while watering the lawn. All lawns require different amount of water. Some of the indicators for the amount of water needed are:

  • The ability of the soil to absorb water
  • Root depth of the grass. (Watering depth needs to be slightly greater than the root depth).
  • Nature of the soil.
  • The variety of grass that you have planted.
  • The weather conditions.

Water the soil adequately and then stop watering till the soil becomes a little dry. When the grass becomes very weak, that is, when your footprints show when walking on the lawn- you need to water the lawn. During summer months, if there is water shortage, use grey water to water the plants and the lawn.

Mowing or clipping the lawn

The lawn needs to be mowed regularly and the weeds must be removed constantly. The residents can also help out by removing weeds from the lawn and trimming it on holidays. During summer months, don’t mow or clip the grass too short. It is better to leave the grass a little longer, to have a thick lawn. During the winter season, it is advisable to clip the grass a little shorter.

You can leave the grass clippings on the lawn, as this acts as a natural fertilizer and is a very good source of nitrogen.

Aerating and seeding the lawn

After a period of time, the soil on which the grass grows becomes very compact. This reduces the oxygen available to the roots and prevents the roots from growing deep. So, at least once a year, during winters, you should get your lawn aerated. Aerating loosens the soil, making more oxygen available to the grass roots. This will result in healthier grass in the spring month. You can rake the bare patches of the lawn, where the grass is very thin, and plant new seeds. This procedure, called seeding, is also done during the winter months.

All lawns need good fertilizers

Fertilize the lawn every season, so that the grass is healthy and the roots remain strong. Organic fertilizers are a better and more eco friendly option than chemical fertilizers. Avoid using pesticides and insecticides, as they also kill the bacteria and other living things in the soil, some of which might be beneficial to the plant. Pesticides should be used cautiously and only when necessary.

An attractive and well maintained lawn will increase the value of your apartment. So follow the above steps, and have a lawn, which is an asset for the entire gated community.


ApnaComplex is an apartment managment software. We are offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

The Benefits Of Hiring An Apartment Security Agency

An apartment security agency can solve more than half your worries, and how!

Apartment security has been quintessentially ignored, as people hardly realize the gravity of having proper security measures in place for apartments. There are many common problems that can be noted in most apartments as members of the apartment association realize the fact that they need the services of a professional apartment security agency a little too late. 

Security Is the Key to Safety in Apartments

Security Is the Key to Safety in Apartments

Common Mistakes

A common attitude that many people in apartment associations and resident welfare committees share is that apartment security does not require the involvement of professional and trained men. This fact cannot be more wrong.

Association members who believe that making mistakes is the only path to learning will often pay a price for their negligence, as improper security measures will often bring about distrust and suspicion in the minds of the residents.

The whole idea about living as a community is learning to co-exist in peace and harmony, and this dreamy glass wall will be shattered when any physical damage or loss is caused due to negligence in the security’s part or also due to lack of proper security.

Why battle suits from unsatisfied residents and live in a perennial state of unrest, when apartment security agencies can provide an instant solution for all your security worries?

Why Sudden Fixes Don’t Work

Many apartment associations also resort to sudden decisions like hiring a patrol service temporarily. This may keep out all vandals and troublemakers, but this is just a temporary solution and not a long term solution. Hiring an apartment security agency can provide a long term solution with benefits, as professional security men will develop a bond with the residents of the apartment complex over time, thus taking up more responsibility.

Looking for a security agency to secure your apartment complex?
Check out Marketplace from ApnaComplex and request for quotations from multiple security service agencies at the click of a button.

Apartment Security Agency – The Benefits

Any apartment should have a detailed security plan and a procedure that all security units in the apartment should follow. A comprehensive plan will contribute a lot towards reducing criminal activity in the region to nonexistent levels from minimal proportions. There are many benefits to hiring a professional security agency, and some of this is monetary too.

Just think of the amount of money that you can save, which will otherwise be spent on maintaining and repairing infrastructure affected by acts of vandalism. Residents will also be content, and overall occupancy will significantly increase.

Other key benefits of hiring an apartment security agency are:

  • Guards from an apartment security agency will be well trained, and many guards will come in shifts.
  • These guards will maintain detailed logs on the activities that occur in and around the complex and will patrol through the complex all through the night.
  • These apartment security agencies will also compensate for any loss of infrastructure that occurs due to their negligence.
  • All guards from an apartment security agency will be well equipped, with flashlights, tactical pens, and many modes of communication (pagers, cell phones, landline connections) and in some cases, arms and ammunition.

These are some of the advantages of hiring professional guards, over hiring temporary patrolmen who serve no purpose at all. Every apartment association should conduct a search on the best agencies and choose one among these for hire.


ApnaComplex is an apartment managment software. We are offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

How Does Apartment Management Software Work?

Apartment management software can help in organizing the tasks and duties of all members in the Managing Committee, and it can also help the residents involve themselves actively in the process. All apartment complexes are now shifting to virtual means, with networks of communication being built between the residents through apartment management software.

What is Apartment Management Software?

Apartment management software is nothing but basic communication oriented software with built in tools for managing assets, parking lots, calculating interests and maintenance amounts, maintaining expenses etc. A central database is also maintained through such software and entries for every single resident will be present. These will be regularly updated in order to make the entire process smoother. Residents will also have many features like forums where they can interact freely, inform each other about events in the apartment complex and schedule meetings with ease. All this and more will be readily possible with the help of apartment management software.

The Need

Residents in an apartment need to be constantly informed, regardless of where they are or what they’re doing. Take for instance, a simple issue like cleaning the water tanks.

This is a regular process that falls under maintenance and every apartment complex has to implement this in a monthly basis in order to keep up the standard of drinking water. However, residents need to be informed about this beforehand, so that they can save up a particular amount of water before the cleaning process, following which, the supply of water will be cut off.

This cannot be done manually or through notice boards, as walking from one door to another is not a practical measure and people may miss out on the notice pasted in the board.

A small issue like informing the residents about a cleaning procedure may snowball into a problem this way, without the right tools for communication. This is where apartment management software steps in. With such software, residents can be informed about the procedure through group messages or through updates that are posted in the main forum and SMSs be sent periodically. This is one major advantage of using apartment management software.

Installing the Software

Modern apartment management software such as ApnaComplex are offered over the internet in Software-as-Service model. This means there is nothing to install or buy any expensive hardware or software licenses. The software is offered on monthly subscription basis. The software typically have a free packages towards the start (ApnaComplex offers a 30-day no-obligation trial for any complex). When an apartment complex that is interested in integrating and organizing its information online starts off with using apartment management software, a free package can be used. This will be put up for evaluation, and the members of the Managing Committee can see the results for themselves and then decide on whether the software is useful.
Once the software gets official approval from the Managing Committee, it can be used extensively, after the apartment complex subscribes to it.

All residents can then be invited to join the network in a moderated way. Members of the Managing Committee will have a separate version of the software and regular residents and tenants will be given a separate version that does not involve management issues. This way, the entire process can be simplified using such apartment management software.


ApnaComplex is an apartment managment software. We are offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

Five Things You Can Easily Get Done With An Apartment Management Portal

An apartment management portal (such as ApnaComplex) is the latest buzz, as these portals have made the activities and responsibilities of all members in every apartment association very easy. These portals will allow you to perform all tasks including collecting and regulating dues and income, and will also give all residents the authority of knowing how their maintenance fee is being spent.

The entire process of managing a huge apartment complex becomes way more transparent through the use of an apartment management portal, and this is one of the main reasons why major complexes opt for it.

Members of the Managing Committee in an apartment will have extended versions of this apartment management portal, as they will have access to a few functions that normal users can’t do. Some of the things you can get done easily are:

Managing Users

  • Users can be easily managed through this software, and new accounts can be created, old ones deleted and inactive ones can be deactivated through just the click of a button.
  • The software will also allow you to upload resident details directly from a spreadsheet into the database, and accounts for new residents can be easily created this way.
  • Multiple Roles: You can also provide a few residents special access to some tools and applications that are locked for use by the Managing Committee. Such special permits can be easily provided to specific residents.
  • Staff Management: Clear cut roles can be created for the staff, thus assigning each person unique responsibilities.

Countering Complaints

  • Complaints can now be easily posted in a forum and instantly addressed, through the help of an apartment management portal.
  • Complaints can be customized for viewing only by members of the Managing Committee, or they can also be freely viewed by everyone.
  • Updates through mail and messages will be available, and complaints will also escalate if unaddressed.

Facility Booking for Events

  • You can easily book public spaces that are common among residents, such as the swimming pool, for your private party or other events.
  • All residents will be provided calendars through which they will be able to specify the dates when they’ll be hosting or organizing random events, so that the schedule of others is not affected in any case.
  • Certain facilities can also be booked through hard booking (through cash).
  • Administrators can set up rates for using facilities beyond a point, and regulate the same using this software.
  • Administrators can view overall utilization and history of past bookings towards the end of the month or year.

Automated Email and SMS Notifications

  • All members – including owners and tenants can be reached by email and SMS
  • Coupled with User Management which provides an upto date directory of all owners and tenants, association can be in constant touch with all members
  • Set up automatic email/sms notifications upon updates to complaints, noticeboards, when new charges are posted, payments are realized etc.
  • Communicate to a specific filtered set of users such as non-residing owners of a specific block, tenants across the complex etc.

Maintaining Charges & Payments

  • This feature enables all members to clearly know thier maintenance dues
  • No longer do you have worry what the total due is even when you are not staying in the apartment complex and outside country.
  • Not only you can know your dues, you can record the payments made by you to the association and inform the association that you have paid – no more hassle of missing communication
  • In addition, you can maintain all the receipts of your payments online and access them from any where. No more need to maintain folders to file your receipts or depute someone in collect receipts in person.

These are just a few of the many processes that you can carry out with an apartment management portal.


ApnaComplex is an apartment managment software offering all the above and many more features. We are offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

Apartment Management Software – An Introduction To Effortless Apartment Management!

Every apartment complex should have proper apartment management software in order to manage all issues smoothly. There are many processes involved in maintaining an apartment complex well, and apartment associations usually have a hard time juggling these responsibilities with panache. Using apartment management software can, in this way, help them in the long margin.

Responsibilities and Duties

Apartment associations will normally have a lot on their plate, as their primary duties will be to:

  • Calculate a perfect (and equal) maintenance charge for all residents
  • Collect the specific amount regularly and without fail
  • Regulate the income and improve existing infrastructure with the same
  • Repair damages made to the infrastructure, if any
  • Create an open forum where people can register their complaints and ask queries
  • Communicate constantly with all residents and keep them informed on running events
  • Conduct an open discussion where residents and members of the apartment association can interact and talk more freely
  • Ensure apartment security and resident satisfaction

All these responsibilities and commitments need to be fulfilled without compromising in any section. In a real world scenario, this will be quite hard to follow as notice boards and other modes of communication used will normally be cluttered and hardly used.

Where Traditional Modes Lose Out

  • Apartment complexes are growing in size, and connecting and reaching across to 1000 residents will be impossible (unless you’re planning to take a Rath Yatra)
  • Managing finances and maintaining accounts will be hard, due to the sheer number of residents and simultaneously, the paperwork involved
  • Maintenance funds for huge apartment complexes can run up to crores of rupees, and any slip-ups will prove disastrous for the apartment complex

Apartment Management Software- The Perks

In a scenario where people tend to focus more on their virtual lives rather than their physical ones and interaction among people is at an all time low, communicating with all residents and keeping them regularly informed about their dues and payments can be harder than usual.

This is exactly where an apartment management software scores.

By using apartment management software, you can easily organize all events in an apartment, schedule meetings and even bring together people, encouraging their participation in apartment activities!

Imagine an apartment portal that keeps all residents constantly informed about the changes being made in infrastructure and the expenses involved in the same. Wouldn’t the system be heartwarmingly transparent?

 

All it takes is a click!

All it takes is a click!

Members of the association will no longer harbor any doubts about the use that their maintenance money is being put to, with the help of apartment management software such as ApnaComplex. This increases their participation in community activities and brings back their trust in the Managing Committee.

Such software also helps in maintaining open communication among residents. If a particular resident is planning on having a party by the common swimming pool, the resident can post the information on this online forum and keep all other residents informed first, before going ahead with the plan. Such open communication will keep people informed throughout, and will contribute a lot in maintaining peaceful coexistence.


Read our other articles in this series:
And they lived happily ever after…!
Live a perfect life with ApnaComplex


ApnaComplex is an apartment managment software. We are offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

Know Your Residents Welfare Society Better- The Different People Who Make An Apartment Association

It is a well known fact that a residents welfare association is a necessary wing in every gated community. These apartment associations help in organizing all public events in an apartment and play an active role in maintaining the apartment’s infrastructure by giving out responsibilities for all its members, so that they do their share for maintaining the apartment as a haven for harmonious living.

You’ll need to know the lowdown on what goes on within the ranks in an apartment in order to fit yourself into the association, and find your true calling in the group.

Every member has to contribute effectively run an apartment’s Welfare Association

Every member has to contribute effectively run an apartment’s Welfare Association

The Roles

When an apartment association or resident welfare society is formed in an apartment complex, all apartment owners are termed as members and all tenants who are staying in the apartment on a rented basis are termed as associate members. All members together form the general body of the apartment association.

The top tier in an apartment complex is called as the Management Committee. This Management Committee comprises of a President, a Vice President, A Secretary, A Treasurer, and other office bearer members. Some of these roles have already been discussed earlier. People are voted into these respective positions by all members, excluding associate members.

The Management Committee in an apartment association serves as a section that deals with all legal issues and upholds human rights and other interests within the apartment. The Management Committee has its own fair share of duties in an apartment complex, a few of which have been discussed below.

Management Committee Duties

  • The Management Committee in an apartment association is responsible for organizing public amenities for all residents in the apartment (including gyms, parks, and roads).
  • The committee is also primarily responsible for organizing cultural activities during particular occasions like national holidays (flag hoisting and other group activities).
  • The committee is in charge of organizing recreational facilities for all residents too.
  • The Management Committee should defend the interests and rights of every single member in its ranks, especially in the face of legal issues and the like.
  • The committee will also be responsible for handling all documents related to the apartment complex, and it has to ensure the safety of these documents too. The licensure and permission given for the building’s construction also needs to be maintained well by the committee.
  • Maintaining financial records and bank accounts will also be the committee’s responsibility.
  • The committee also has to ensure that the amount of money collected from all residents for maintenance purposes is effectively spent on repairing and improving the infrastructure and should maintain records for the same.
  • The Management Committee should also conduct regular meetings including all members and discuss everyday issues and problems and doubts if any, which can be clarified during the course of these meetings.

All members of the apartment association should attend such organized meetings and should exercise their right to vote in the face of committee issues. They should also follow all guidelines stated by the Management Committee and in this way, contribute their part to the community, making the apartment complex a peaceful place to live and co-exist in!


ApnaComplex is an apartment managment software. We are now offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

How to maintain swimming pool in your Apartment?

A swimming pool is an irresistible attraction in any residential apartment complex. It is the perfect way to exercise, unwind, and simply splash around with your kids for a fun, family evening. However, often, apartment associations neglect the maintenance of the swimming pool, making it an eye sore, as well as a health hazard.

To prevent potential health problems, here are some simple swimming pool maintenance tips.

  1. Maintain optimum pool chemistry

    A swimming pool must have a pH level of 7.2 – 7.6 for the water sanitizers, such as chlorine, to work well. Using a drop test kit to regularly measure the pH level of the swimming pool in your apartment can prevent the pH level from going too high or too low. To lower pH levels, Hydrochloric Acid is commonly used. There are other alternatives to maintain the pH level, such as granular acid or pH minus. The amount of total dissolved solids and the calcium hardness of the water in the swimming pool should be tested every six months.

  2. Use Chlorine to treat water

    Chlorine is the most commonly used pool sanitizer; however it has certain side effects such as red eyes and dry eyes. Floating chlorine feeders and automatic chlorine feeders are better ways of maintaining chlorine levels, as compared to simply putting chlorine sticks/chlorine tablets in the pool.

  3. Alternative treatment methods

    There are alternative means of water treatment which you can use to sanitize your apartment pool. Mineral purification systems, which pump the water through minerals like silver and copper, kill the algae and bacteria present in the water. Salt chlorinators are another great way to maintain the chlorine level of your pool. An electrode is attached to the plumbing system of the pool, which can convert the natural salt added, to chlorine.

  4. Looking for a agency to maintain swimming pool in your apartment complex?
    Check out Marketplace from ApnaComplex and request for quotations from multiple swimming pool maintenance agencies at the click of a button.

  5. Regular cleaning of the swimming pool

    Pools need to be cleaned every day. Leafs and other debris must be removed daily. The swimming pool pumps must be run daily for a couple of hours, so that the water in the pool remains fresh. In summers, the pump needs to be run for a longer time to filter the water adequately. The walls and bottom tiles of a pool need to be brushed frequently to prevent algae from growing on these surfaces.

  6. Keep the skimmers, and other pool machinery and equipment clean

    Pool skimmers, Leaf catchers, pumps and chlorine dispensers must be cleaned regularly. It is easy to ignore cleaning the skimmers, but if they get clogged, the circulation of water in the pool will be reduced, because of which the water in the swimming pool may become unsafe for swimmers.

  7. Checking the water level

    The water level of a pool should never go below the level of the pool skimmers, or the pool circulation mechanism will not work effectively. A good option is to install automatic water levelers to check the water level and fill the pool with water once the water level drops below a specific level.

  8. Pool hygiene rules

    The apartment association should have a set of common rules for all the pool users, such as taking showers before entering the pool and not throwing any food items in the pool. The swimming pool is the common property of all the apartment owners, and they should take care to ensure that it remains clean and hygienic.

  9. Safety measures

    It is equally important to maintain safe swimming pool practices, such as specific pool timings, adult supervision when children use the pool, basic first aid training to the pool users, and safety kit. The edges of the pool can become slippery and cause people to slip and get hurt. So, keeping the pool surroundings clean and safe is always recommended.

A well maintained swimming pool is an asset to an apartment complex. But improper care can turn into an eye sore.


ApnaComplex is an apartment managment software. We are offering a 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

Is The Estate Manager Of Your Apartment Efficient? – Part 2

In a two part series, ApnaComplex examines the Estate Manager Efficiency, the profile and job resposnibilities of an estate manager. Read the Part-1 of this Estate Manager Special here.

Maintaining accounts and performing bookkeeping activities

The apartment estate manager is supposed to ensure that all accounts pertaining to purchase and sales relating to the apartment are in order. As most estate managers are required to handle bookkeeping and accounts, having an intrinsic knowledge of accounting software is beneficial for the apartment estate manager. Computerized management of accounts saves time and also ensures accountability and transparency.

Human Resources

Hiring household and estate staff and ensuring they perform their duties to the best of their ability is a key aspect of being an apartment manager. The apartment manager is also responsible for releasing any excess staff in a smooth manner. The manager has to run a background check of the local labor, while hiring and also check for any past criminal records.

The apartment manager has to ensure that the staffs receive their payments on time and arrears in payment, if any, are subsequently paid. Settling pay hike disputes with unions and other organizations is also an important job role of an apartment manager. Unions are volatile organizations and maintaining a cordial relationship with them is important. Thus, an apartment manager has to be well versed in personal relations as well.

Dispute Management and Resolution

The apartment manager has to act as an intermediary in the context of any disputes over common areas or disagreements on usage of areas such as swimming pool, gym, sauna and sports rooms. In any large apartment complex there are disputes between the residents from time to time and the apartment manager has to be mature enough to handle such volatile situations. The manager has to find a proper solution that is suitable for both the parties involved and settle the dispute.

Ensuring smooth processes

The apartment manager has to ensure that residents can move in and out of the apartment in a smooth and easy manner. The manager has to maintain a list of efficient packers and movers in the area and he has to base this list in terms of past services rendered.

Aiding in promotional activities

The apartment manager has to coordinate with any private agencies, which are looking to engage in promotional activities in the apartment complex. Obtaining special discounts and commission for the apartment is to be done by the apartment manager.

Conducting workshops for residents and networking

The estate manager can network with the neighboring apartment communiites and layouts and then organize small workshops on topics related to community living and efficient living to all residents. Topics such as eco-friendly living, rain warer harvesting, best practice sharing among communities will be well recieved by all residents. This also helps in bringing together all communities in a neighborhood

Ability to work with Apartment Management Software

Employing property management software also ensures timely collection and payment of dues. It also helps the estate manager communicate with vendors and ensure timely delivery of required estate materials. On the whole, knowledge of appropriate apartment management software will make the apartment manager an efficient and organized individual.

Other aspects of an effcient estate manager include:

  • Ensuring timely and correct disposal of waste in designated areas. The apartment manager has to ensure that PWD department is ready to assist in terms of problems with sewage overflow during the monsoon season.
  • Maintaining a contact list for emergency series that include police, ambulance, public works department, water department and fire service.
  • Gaining knowledge of at least 3 different languages so as to be able to converse with different people. Ideally English, Hindi and the local Lingua Franca

ApnaComplex – the value for money apartment management software is offering 30-day no obligation free trial for every complex. Go ahead and register your complex and see how you can manage your complex more easily, efficiently, and effectively.

Is The Estate Manager Of Your Apartment Efficient? – Part 1

In a two part series, ApnaComplex examines the Estate Manager Efficiency, the profile and job responsibilities of an estate manager.

Definition And Outline Of Job Profile – Estate Manager For Apartments

An estate manager is a manager or a caretaker of a property or piece of land that is privately owned. Estate managers are similar to landlords and they perform many similar functions. Estate managers might be either permanent or short term caretakers of property and they are generally appointed by the owner of the land or his legally appointed representative, such as the apartment owners association in the case of apartments. Apartment managers are responsible for managing the everyday activities of apartment and this may vary from something as simple as collecting rent to settling disputes between residents amicably. Apartment managers are generally required to live inside the premises of the land they are responsible for, usually in separate living quarters. You can use this artcile to understand the profile of an estate manager, how to look for for an efficient estate manager and also evaluate if your current estate manager fits the bill.

Power Of Attorney, Responsible Management

The estate manager is responsible for representing the residents of the complex. The manager has to take up any complaints and redress them. The apartment manger speaks on behalf of the apartment to the police or any government body. S/he is also responsible for the overall management and smooth running of the day to day activities of the apartment.

Qualification Of An Apartment Manager

An apartment manager is required to have formal training and prior experience in managing an estate or piece of private property. Generally, managers are also obligated to have some knowledge of land laws and rules pertaining to tenants and settling of disputes. Some amount of qualification in accounting precepts and formal training in computers are also essential to be an efficient estate manager. Managers are also required to have a wide knowledge in management of general household duties. It is also important that apartment estate managers know the in depth functioning and mechanisms behind the working of machinery and equipments such as elevators, water pumps, sewage and storm water drains, generators, water tanks and piping. This is because the apartment estate manager is required to deal with a variety of vendors and individuals to repair, operate or maintain these equipments and basic knowledge will aid in speeding up any processes that involve these.

Duties Of An Apartment Manager:

Specific duties of estate managers may differ according to requirement, however some of the basic duties of an estate manager are as follows:

Ensuring proper security

Ensuring security in the premises and coordinating with police to ensure that they arrive on time in case of any emergency is an essential role of the apartment manager. Managers are also responsible for ensuring security personnel are hired from a trustworthy agency. The security personnel must be required to check every person that enters the complex and ensure that they are registered at the front desk.

Ensuring effective management of day to day errands

The manager has to ensure that the payment of bills, depositing credit instruments etc are done in an efficient manner. On a daily basis an apartment may have a huge volume of transactions and the manager has to keep a record of each transaction so that the residents or the association can inspect it if they wish to. All purchasing and selling has to be transparent. The manager is also responsible for coordinating with all government agencies such electricity department and public works department.

Inspecting the property

The manager has to inspect the apartment complex at least once a day and ensure that swimming pools, generators and public toilets are in good order. This is important considering it is the only way by which the manager and hence the association will have a clear idea as to how the apartment maintenance staff are performing. The manager also has an opportunity to step out of the office and interact with residents of the apartment and other executive staff to gain insights and feedback that he may not have earlier been in a position to receive.

Presentation and landscaping

Ensuring proper landscaping and making sure that the apartment is presentable is one of the most important duties of an apartment manager. The manager has to maintain the presentation of the apartment so that the value of the apartment complex does not reduce in the future. In order to do this he has to coordinate with the staff to ensure regular and efficient sweeping and cleaning of common areas. In case any painting work is required, the manager has to ensure this is done without any inconvenience to the residents.

Events

Organizing private parties and events that pertain to the estate and coordinating with the various associations in the apartment is also a part of the manager’s duties. The manager has to make sure that materials and the manpower required for these events are made available. An apartment is a community and the manager must bring together the apartment residents during festive and social events to ensure harmony in the complex and to foster the community spirit.

To be continued in part-2


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