We released new feature of “Vendor Management” in ApnaComplex today.
Starting today, Administrators can maintain the list of all vendors that association and apartment residents use in a central place. Details like vendor name, services offered, address, contacts and other details of vendors can be collected and made available for all the residents. This makes it easy for all owners/residents to know the details and also immensely helps for new comers into the complex who would typically need all contacts as they settle down in their new house.
What’s more – the owners/residents can provide feedback about the services offered by the vendor and rate them on a scale of 1 to 7. We hope this helps to maintain the feedback about a vendor in a central place and also providing a forum for managing committees to take feedback from owners/residents on Vendors before they decide on renewing contracts with the vendors. Associations can now take informed decisions when deciding on a vendor and also provide more transparency to all residents of the apartment complex.
Wait! There’s more to this – the administrator can decide to mark the vendor details as “public”. Vendors marked as “public” will get listed on the complex’s home page along with the feedback and ratings by the members. This will be visible to everyone on the internet who views your complex’s home page (others on internet can only see the vendor details and ratings provided by the members of the complex, they will not be add their feedback or rating). Thus you can share your experiences with a vendor with other associations and learn theirs as well.
In addition to vendor management, we have made subtle enhancements to our user interface to enhance you experience when using ApnaComplex.
We sure hope to have made life little better for you!
If you are considering using ApnaComplex for your association, please submit details of your complex here and we would reach out to you to set up your complex’s portal online.
Complaint management and tracking made easy for Apartment Complexes and Residential Layouts | ApnaComplex Blog
[…] the quality of the service provided on all closed complaints. Similar to the ratings of vendors in ApnaComplex’s Vendor Management module – the ratings will be on a scale of 1 (worst) to 7 (Best). Makes it very easy for managing […]