The workplace has changed more in the past five years than it did in the previous two decades. In 2025, organisations are asking a critical question: Are we really offering the kind of employee experience that attracts, engages, and retains top talent? This shift in focus has led commercial real estate (CRE) leaders to focus on digitising the workplace with the best employee experience platform.

From smart access to real-time feedback and personalised engagement, ANACITY Business offers employee experience tools that can shape culture, drive productivity, and fuel business growth.

Prioritising employee experience in 2025

Employees today expect more than a paycheck. They’re looking for purpose, recognition, flexibility, and opportunities to grow. According to multiple workplace studies, employee experience is now directly linked to metrics like productivity, retention, and even revenue growth.

This shift is driving demand for next-gen employee experience tools – platforms that are integrated, intuitive, and intelligent. Read more about Digitising Employee Experience and why Workplace Employee Experience is The Key to Success.

What makes the best employee experience platform?

The best platform focus on digitising the workplace experience to enhance convenience, transparency and access. Here’s what you should expect from the best employee experience platforms:

Mobile-first experience

Employees today expect the same ease of use from workplace tools as they do from their personal apps. A mobile-first platform ensures that every key function, whether it’s checking announcements, giving feedback, or booking a desk, is available at their fingertips. This boosts adoption, accessibility, and engagement, especially in hybrid and on-the-go work environments.

ANACITY Business is a mobile-first platform backed by an award-winning ERP (Enterprise Resource Planning) system that transforms the workplace with employee experience tools, starting from smart access to helpdesk ticketing and amenity booking. As an employee engagement software, it also promotes a sense of belonging to the workspace. 

Smart Access for Quick Entries

Forget badges and long queues. The best platforms use digital means for secure and touchless entry. Smart access streamlines the start of the day and reduces friction at entry points, while ensuring high levels of security and data logging. Read about 7 Reasons you Should Switch to Smart Access in your Workplace and Why Mobile-First Access Control is the Future of Workplace Security.

ANACITY Business’s smart access module replaces access cards and key fobs with cloud-based wireless and smartphone tech to verify the user’s identity at entry points like turnstiles and flapdoors. 

Visitor management to reduce wait time

The best employee experience platforms also transform how workplaces manage guests. A long wait time at the lobby leaves a bad impression for the guest and consequently, the tenanted office employee. Pre-approvals for visits and instant host notifications make the process smoother, quicker, and more professional, enhancing both the employee and visitor experience.

ANACITY Business simplifies visitor management through an app-based system. Employees can pre-approve their guests, ensuring minimal wait time at the lobby. With real-time notifications, it ensures that visitors are approved quickly and without compromising workplace security. Read Challenges & Solutions in Workplace Visitor Management and How ANACITY Business Makes your Workplace Safe & Secure for more details..

Real-time insight & analytics

Workplace decisions should no longer be based on guesswork. The ANACITY Business dashboard tracks data like guest entries, space usage, service response times, and more. These insights and employee experience tools help admin teams make informed decisions and quickly address issues before they escalate.

Multi-faceted employee engagement

The best platforms prioritize employee engagement as a continuous journey rather than an occasional event. They enable managers to engage with teams and take proactive steps to boost morale, collaboration, and loyalty.

ANACITY Business offers multi-faceted employee engagement software – from digital notices, to surveys, efeedback, access to wellness programs and event management. Also read Employee Engagement: Make a Difference with ANACITY Business Event module.

Resolving complaints with Helpdesk ticketing  

Unresolved complaints, such as leaky taps or broken window panes can not only hamper the workplace experience, these can also pose security risks. The best employee experience platforms focus on resolving these issues through an accessible system.

ANACITY Business simplifies and expedites complaint management through an app-based process with an escalation matrix. With full visibility of the complaint redressal, it ensures that complaints are addressed in time. Read more with Workplace Complaint Management: Improve Efficiency with ANACITY Business Helpdesk Ticketing.

Secure access & data privacy

With growing concerns around data privacy, platforms must offer enterprise-grade security. Role-based access, encrypted communications, and compliance with regional data protection regulations are non-negotiables. Employees feel safer knowing their data—and their workplace—is protected.

ANACITY’s data security framework was built to protect the confidentiality, privacy, and integrity of user data. Along with ISO/IEC 27001:2013 and SOC 2 Type 1 certifications, ANACITY is also GDPR complaint.

If you want to know more about what makes ANACITY Business the best employee experience platform, contact us at support or call 80886 11229.