Category Apartment Owners Association

Announcing “Automated Scheduled Reports” Module

We are happy to announce a key new addition to ApnaComplex feature set – ‘Automated Scheduled Reports’ – that is available for every society.

With this feature, any one in your society can now receive various reports by email at a pre-defined and periodic intervals (OneTime, Daily, Weekly, Monthly).
You can schedule reports to be sent to entire community/owners/committee/sub groups or to a selected set of individuals.

Some of the “new” things you can do in your society with this feature:
1. Improve Financial Transparency by auto-publishing Income/Expense statement to all owners every month!
2. Schedule to send List of all expense details for the week to the entire committee!
3. Get End of the day cash/bank balances on a daily basis!
4. Automatically send updated key contact list once a month to entire community!
5. Get Bouncing email ID report once a week!
and much more… All just by configuring for few minutes.

There are around 40+ reports available for scheduling. As always, the list will continue to grow as we move forward.

To start using this feature, go to Reports->Reports List and click the ‘Scheduled Reports’ button.

Please note that the system shall execute and send reports post mid-night every day.


New Feature: Announcing Bye Laws and Amendments Module in ApnaComplex

ApnaComplex launches Bye Laws and Amendments Module

Bye Laws are the constitution of a Housing Society (Refer: old post on bye laws). Every registered housing soiciety have bye-laws that contain the governing principles of that society. Every society has the right to amend these bye-laws from time-to-time to ensure the governance and administration is more efficient.

However, in almost all societies its a night-mare to find the list of all amendments done to the bye laws at one place. These amendments are typically scattered over in multiple mails, minutes of meetings, some presentations or word documents – making it almost impossible to keep track of how the bye-laws evolved over a period.

Not anymore! In yet another first, with the launch of new Bye Laws module in ApnaComplex, members can read the bye laws and all the amendments at a single place. No more searching for documents in the repository – the content of bye laws and amendments can be accessed right from the menu bar by members.

Administrators can update the bye laws and also add/update/delete amendments and capture details such as date of amendments, date of meeting in which amendment was approved, who proposed it and who seconded it.

ApnaComplex makes information instantly accessible when you actually need it!


Get your Society on ApnaComplex – Today!
ApnaComplex is India’s most comprehensive web based housing society accounting, management and communication software. It is designed to make the life of residents and owners a lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a free 30-day trial as well so that you can try before you buy!

Every Hour Counts – Superior Complaint Escalation Process with support for Society “Working Hours”

In yet another innovation based on customer inputs, ApnaComplex now supports concept of “Business Hours” (or Working Hours or Society Office Hours). Now, administrators can define business hours in a week for a given category of complaints – for example, gardening staff will work from Monday-Friday 9:00 AM to 5:00 PM, Security staff works 24*7, Accountants work on Saturday and Sunday 9:00 AM to 1:00 PM.

Every Hour Counts!

Every Hour Counts!

Now, you can define the escalation paths to use Business Hours than calander days. This means, that a complaint related to gardening will take into account the fact that staff will not be working on Saturday and Sunday and also after 5:00PM before trigerring an escalation to next level. So, a complaint logged on Friday evening, will not get escalated on Sunday morning – and avoids raising a false alarm. Helps you monitor the staff more effectively.

With this enhancement, ApnaComplex now supports defining escalation periods in terms of business hours than days. So, if you want a unattended security complaint to be escalated in 2 business hours – it’s easily possible.

When you redefine the SLAs or re-define the business hours, the complaints that are already raised automatically take into the account of the new hours and get escalated accordingly.


Get your Society on ApnaComplex – Today!
ApnaComplex is India’s most comprehensive web based housing society accounting, management and communication software. It is designed to make the life of residents and owners a lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a free 30-day trial as well so that you can try before you buy!

Housing Society Republic Day Celebrations – What You Can Organize

Republic Day is the perfect time for residents of a housing society to forget their differences and quarrels. After all, celebrating the unity and brotherhood of the country should encourage each of us to follow the same principles. Most housing societies have at least a flag hoisting event on Republic Day. Others have more elaborate functions. What your society chooses to do would depend on the budget – and more importantly on the level of enthusiasm among residents.

Republic Day Celebrations

What You Can Organize on Republic Day


(i) Flag Hoisting: No Republic Day function is complete without the flag hoisting ceremony. The flag hoisting is normally held early in the morning. A senior citizen of the housing complex could be asked to hoist the flag. Organize a choir to sing patriotic songs and end with the national anthem.

(ii) Sports Meet: A sports meet is a good way to get better participation. Most children are eager to sign up and you can be sure that parents will come to encourage and cheer their kids. A couple of contests can also be organized for adults.  A prize distribution ceremony at the end will wrap up the function perfectly.

(iii) Honoring Heroes: Republic Day is also an occasion where heroes are honored. It is a good idea to have a small ceremony to honor those people in your housing society who have contributed time and effort for good causes. This need not be restricted to just society activities. Residents of the housing society who have worked for upliftment and empowerment of the disadvantaged in society can be given a small token of appreciation.

(iv) Fancy Dress Competition: Fancy dress competitions are regularly organized in housing societies as part of the Republic Day celebrations. You can make the competition a little more interesting by introducing a theme – for example, children can be asked to dress up as national leaders involved in our freedom struggle. Other competitions like singing competition, dance competition or coloring competitions revolving around the theme of patriotism can be organized.

(v) Residents Meet: Republic Day is also a time when residents get a chance to network and socialize with their neighbors. A residents’ meet organized on this day will ensure good participation since almost everybody takes a day off work on Republic Day. The Residents Meet can also be used to discuss and thrash out petty problems and troubles between various individuals or groups.

(vi) Cultural Programs: A cultural program in the evening is normally organized in most housing societies. Aspects of life from various regions and parts of India can be showcased during this program. This will help residents of the housing complex to understand each other’s lifestyle and will encourage brotherhood.

The country celebrates Republic Day in order to bring about a sense of identity, patriotism and unity among people. After all, a country can grow only if people have pride in themselves and their country.  The same holds true for a housing society, and a grand Republic Day celebration is a good way to encourage harmony among residents.


Get your Society on ApnaComplex – Today!

ApnaComplex is India’s most comprehensive web based housing society accounting, management and communication software. It is designed to make the life of residents and owners a lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a free 30-day trial as well so that you can try before you buy!


ApnaComplex has Really Revolutionized Facility Maintenance

As the year end comes , we just recieved great testimonial from Mr. Ganesh Raja, treasurer of Ittina Abby, a 200+ unit society in Bangalore who have been using ApnaComplex for past 6 months now. Below is the testimonial:

Gone are the days of Maintaining Excel sheets and reconciling the same for Expenses made … Gone are the Days of having a home grown solution that crashes or have sleepless nights thinking about a Hard Disk crashes… ApnaComplex has really revolutionized facility maintenance all the way from collecting Maintenance to spending it. We at ITTINA ABBY are so happy and yesterday also a resident was saying how easy it is to use it and they never have to come to the Treasurer’s office for anything.

Great Team who is always ready to hear our problems and offer a solution even if it means more work for them. Always there to correct mistakes made by our Facility Manager, Support is so important for a System like this and the Team at Apnacomplex have understood that very well.

Kudos to the team and hope to see them enhance this more as we roll into 2012. — Ganesh, Treasurer ITTINA ABBY LBS Nagar Vimanapura PO”

Thank you Mr. Ganesh for your kind words!! We are so happy to receive these words from you!


Want to ease your (or your treasurer’s) burden? – Get on to ApnaComplex – Today!

ApnaComplex is India’s most comprehensive web based housing society accounting, management and communication software. It is designed to make the life of residents and owners way lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a free 30-day trial as well so that you can try before you buy!


ApnaComplex – An year since NASSCOM Product Conclave

Its been almost one year since we showcased ApnaComplex in the NASSCOM Product Launchpad as one of the top 10 start ups in 2010. How time just flew!

NASSCOM Product Conclave 2011 is a few days away, we thought its a good time to reflect back on our journey since the last Product Conclave. Our biggest achievement since then – we firmly established ourselves in the market as a very comprehensive and value-for-money software for every gated community.

In the past one year, we had many “firsts” to our name and have consistently raised the bar for Apartment Management and Accounting Software with features like:

Apnacomplex - THE software for apartment management

For those who are statistically inclined, following are few metrics for us in last 1 year:

  • We have made 45 releases – thats almost one release every week – we are always hungry to add new capabilities 🙂
  • We have done at least 12 major upgrades – all made available at no extra cost to our customers!
  • We have doubled our server infrastructure 4 times
  • Got covered in YourStory.in, BizExchange, RealEstate Times, Aaj ka Anand, Accommodation Times, Sakal

We also had loads of fun when we distributed Holi Posters, conducted the Drawing Contest for Children of ApnaComplex customers, sponsored and participated in the flagship ApnaComplex – TPL Cricket Tournament along with Treamis World School for gated communities in Bangalore.

All of this ofcourse was not possible with out support from our customers – all of them supported us superbly by constantly giving feedback, shaping up requirements for new features, helping us with beta testing, providing references – what not – they have been with us in every step we took.

Some of them gave us fantastic moments that made us extremely happy and proud like – “Going ‘live’ with their portal with all accounting data in less than a week after they signed up for the 30-day trial”, “Attaching expense voucher generated by the software along with the payment to us!! We take a moment to THANK each one of our customers and users. A few of our customers truly deserve very special mention – for they not only made us sit on the edge and pushed us to deliver, but also backed us to hilt:

We are truly fortunate to have such customers! We also thank various partners – Citizen Matters, Chennai Online and others who were there with us through out.

As we experience the next wave of growth – we make a promise to ourselves that we will continue to build new features and support our customers that will make community living a pleasure!


ApnaComplex releases Meeting Management Module

One more first by ApnaComplex – we are happy to announce the release of Meeting Management module for beta to all our customers. The Meeting Management module handles the following:

Society Meetings - More Organized, More Productive!

Society Meetings - More Organized, More Productive!

1. Schedule One-time Meetings , Recurring Meetings (daily, weekly, monthly)

2. Invite attendees with agenda – all committee members, all owners, all residents, one or more groups or a selected list of members.

3. Invitees can respond to a Meeting Invite by accepting/declining/marking tentative

4. Meeting Organizers can reschedule/cancel meetings, update list of invitees, mark attendance of invitees.

5. Record/Upload and share Meeting Minutes, create action items associated with a meeting and track them to closure.

6. Members can see all the meetings they have been invited to and the ones they are organizing in different colours in a calendar view.

So, go ahead invite selected friends of your community formally for that birthday party or schedule the weekly committee meetings!

Happy Meetings!


Apartment Fire Safety – Safety Measures within the Complex

The need for fire management has become an integral part of every housing society, and this is especially true in a housing system where hundreds and thousands of people reside in close quarters.

Effective safety measures including actions or precautions should be adopted in a housing society in order to forestall any hazards or accidents and make sure that no residents are harmed, or even the buildings for that matter.

Fire Safety Measures in a Housing Society

Fire safety measures should be taken when a housing society building is being constructed; steps should be implemented to protect the structure while the building is standing; and general safety tips need to be taught to all residents in order to train them for emergencies.

There are some basic conditions that need to be fulfilled:

  • Your housing society buildings should conform to the local building code.
  • The upper limit tenancy within any part of the building should not be exceeded.
  • Fire suppression systems should be installed (like sprinkler systems), and fire hose reels, fire hydrants, and fire extinguishers need to be provided.
  • The residents of the housing society must be given lessons on how to use fire extinguishers and fire hose reels.
  • Fire extinguishers should be placed in easily accessible spots so that the occupants of the housing society know about their location and can easily access it at the time of need.
  • Fire extinguishers need to be checked and maintained on a monthly basis by the maintenance crew.

fire safety measures

  • Automatic fire detection and alarm systems (smoke detectors) should be installed on all floors and these will inform the occupants about the impending danger ahead of time and they will be able to evacuate the building without any mishap.
  • The maintenance team should ensure that all alarms are free of dust by regularly vacuuming over and around them. They should replace the batteries in smoke alarms regularly.
  • Proper exit signs should be installed as these will help the occupants to act quickly in case of a fire.
  • Smoke exhaust systems can be installed on every floor as they help in minimizing the accumulation of smoke in case of fire, which could be quite dangerous and life threatening.
  • Hazardous materials should be stored very carefully as they are most likely to catch fire within the building.
  • Flammable materials should be monitored within the building.
  • One of the important steps is to conduct fire drills throughout the year. Once this is done in a regular manner there will be less chaos during an emergency.
  • The housing society management can conduct fire safety education programs for children during the weekends.

Failure to meet these safety measures will significantly affect the levels of fire safety in a housing society building and can compromise on the safety of the occupants.

Tips for Residents

You can also work towards maintaining a fire safe housing society by following these small tips.

  • Don’t overload electrical systems.
  • Be careful about smoking near combustible objects.
  • Don’t store combustibles near equipments that emit heat, sparks or flame.
  • Maintain all electrical wiring in good condition.
  • Maintain your heating and cooking appliances.

Once these safety measures are followed, the housing society will be truly protected against sudden mishaps and accidents.


Get your Society on ApnaComplex – Today!
ApnaComplex is India’s most comprehensive web based housing society accounting, management and communication software. It is designed to make the life of residents and owners a lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a free 30-day trial as well so that you can try before you buy!

Bangalore Graduates Constituency Election – Register to Vote

Thanks to Mr. Srinivas A, one of ApnaComplex well-wishers, we learnt about Bangalore Graduates Constituency Election to be held sometime around May 2012. Here is gist of what we gathered in Q&A format.

Register today to vote in Bangalore Graduates Constituency Election

Register today to vote in Bangalore Graduates Constituency Election

Q: So, why are we talking about an 2012 election NOW?
A: Simple – the voter registrations for this election will be closed by November 5th 2011.  Hence the urgency.

Q: So what? I am already enrolled as a voter, have a voters card and have even voted earlier for our assembly elections.
A: No. The regular voters card will NOT be valid for voting in Graduates Constituency Election. You need to follow a separate enrollment process.

Q: Really? How is this “Graduates Constituency Election” different from other elections?
A: For a “Graduates Constiutency Election”, only a subset of pouplation are eligible to vote. Only Residents of the constituency who hold a college degree from any recognised University in India, which they received at least three years ago are eligible to vote. Basically, this is an exclusive opportunity for educated population to make a difference by electing deserving people to our legislature.

Q: Ok, you got me interested. What should I do to register myself to be able to vote in 2012 elections?
A: Follow the three simple steps below:
1. Download Form-18, print it and fill it.
2. Make a copy of your degree certificate AND address proof  (such as Ration Card, regular Voter ID card,  passport, driver’s license, electricity bill etc.)  and self-attest them.
3.  Go to your nearest BBMP office and submit these documents (take along the original degree certificate to be validated by BBMP staff).

Do note, you can submit the documents of all your family members as well.

Here is more detailed FAQ.

We would encourage ALL graudates in Bangalore to register themselves to be able to vote when the elections happen. Since the time is short, we encourage all resident welfare assocaitions to run campaigns in your complex/layout. As a part of your campaign, if you need any help with respect to having the form-18 available etc. do drop a comment below and we would be glad to co-ordinate.

You can download the Register to Vote Poster, print the same and post the same in your society’s noticeboard. Please ensure you add a volunteer’s name from your society after printing.


Apartment Fire Safety – Basic Knowhow About Fire Escapes

With Diwali around the corner, safety measures in a housing society must be taken against all possible threats to ensure that there are no mishaps of any kind.
fire safety escape routes

Fire safety in a housing society is especially of prime importance, and fire exits must be provided in all buildings and this is mandatory.

Housing Society Fire Escapes

A fire escape is an emergency exit usually located outside a building but always as a separate entity from the main building. As the name specifies, it provides an escape route in case a fire breaks out within the housing society building or any other emergency surfaces, when the main exit is cut out of access.

Fire escapes have many levels, and they have horizontal platforms on each level (floor) that are connected to each other through ladders or stairs. These escapes are made of steel to keep leaves or snow from settling on them. They are generally made from fire resistant materials and extend from windows at every level.

The access from the inside portion of the housing society building to the fire escape is usually through a fire exit, but in certain buildings, the only access might be through the windows.

Fire escape doors are normally fitted with fire alarms in a housing society in order to prevent unauthorized people from gaining access and in order to prevent people from using the route for other purposes.

Installing and Maintaining Fire Escapes

  • If you find out that your housing society building does not have fire escapes, you can take up this issue during a resident meeting and ensure that the management committee gets them installed.
  • Every floor must have fire escapes as an alternative to staircases and lifts as these can’t be used during the time of fire.
  • The maintenance team should ensure that no objects are kept in front of the fire escape, in order to ensure that the exit route is not blocked.
  • The exit routes must be cleaned and maintained regularly by the maintenance team so that there are no problems during an emergency. This should be done on a monthly basis.
  • While installing the fire exits or escapes, care should be taken and quality infrastructure should be installed as this is a serious investment.
  • The ladders can be of chain or web type. Railings should be provided along the ladders and the fire escapes in order to prevent any falls.
  • The ladder from the first level of the fire escape to the ground floor can be fixed. A better idea would be to opt for a ladder that swings down along a flexible joint or slides down.
  • Movable fire escape ladders are preferred in order to dissuade burglars from entering the buildings through such fire escapes.

With your personal safety and the safety of your family in mind, ensure that you bring up the concept of fire safety during resident meetings so that fire escapes are installed. While moving into a housing society, ensure that the buildings have proper fire safety measures in place.


Get your Society on ApnaComplex – Today!

ApnaComplex is India’s most comprehensive web based housing society accounting, management and communication software. It is designed to make the life of residents and owners a lot better by bringing in more transparency and accountability in managing a housing society. Check out the features of ApnaComplex and sign up your society today to get the benefits! We offer a free 30-day trial as well so that you can try before you buy!