Archives: December 7, 2014

Announcing Survey feature in ApnaComplex

In yet another first, ApnaComplex now has ability to conduct “Surveys” and gather detailed feedback on any aspect related to the society. Surveys offer ultimate flexibility for Committee Members to carefully consider various opinions in the community. This feature is available to all our users including the Free edition users.

Administrators can create a Survey with a title, detailed description which will be presented to the survey respondents. While creating, admins can also select the respondent category such as owners, residents or admins and set dates for survey validity.

Once survey is created, admins can proceed to add any number of questions to the survey. Questions can be of different types such as multiple choice questions, text based questions and the user can be asked to select only one or more among the options provided. Questions can also be marked if it is mandatory to answer them before proceeding to next questions.

Creating a Survey in ApnaComplex - Sample

Creating a Survey in ApnaComplex – Sample Screenshot

While creating the Survey, administrator can make the Survey a ‘Secret’ where the respondent’s details will not be revealed. Also, admin can chose to publish the results to every one OR only to the administrators.

Once all questions are added, admin can publish the survey for members to respond to along with an expiry date for the poll.

Respondents can answer the survey questions, go back and modify them before finally submitting them.

Admins can view the response reports wen they wish when the survey is in progress and also download the response summary as excel.

How is Survey different from Polling Booth?

ApnaComplex has Polling Booth since beginning. Polling Booth primarily offers a mechanism where members can “vote” on a particular question and indicate their choice among the various options listed. Its not possible to collect verbatim feedback in polling booth. It is to be used for something such as ‘Election’ or for voting for an AGM resolution etc.

Survey is much more elaborate and flexible. Committees can create their own Forms and Questionnaires for any activity in the society such as data collection, detailed qualitative feedback on vendors, facility audit checklists, event registration forms – possibilities unlimited.

Are you not happy that there is a team out here thinking about Apartments and Managing Committees like yours all the time and trying to make life easy for every one of you 🙂

What are you waiting for? Go to Forums->Surveys and start your first survey!

Become Better at Managing your Apartment Complex – Get your society on to ApnaComplex – Today!

ApnaComplex is India’s leading web based Apartment Management Platform.

ApnaComplex is designed to make the life of residents and owners lot better by bringing in more transparency and accountability in managing a housing society. Check out why we say ApnaComplex is Best Apartment Management Software and sign up your society today to get the benefits! We offer ApnaComplex – Free Edition with awesome capabilities which you can use free of cost forever.

Seven Habits of Highly Effective Managing Committees | Better Apartment Management

At the Better Apartment Management Conference held on Nov 15th 2014, Raja Sekhar, Co-founder of presented “7 Habits of High Effective Managing Committees” of Apartment Associations.

The presentation itself is packed with things that Managing Committees should be doing to be most effective and the talk was peppered with real life examples and scenarios that a typical managing committee member faces. The talk also offered guidelines on how to be a better committee member of the apartment association.

The presentation is a first of its kind focusing on Managing Committees of Apartment Associations. The talk delves into how Highly Effective Managing Committees are different from others and bring amount a positive and visible increase in quality of life in the Apartment Complex during their tenures. The characteristics of these Highly Effective Managing Committees have been grouped into 7 different habits which should help any managing committee and apartment complex to become better.

Below is the updated presentation that was delivered at the conference:

Have a question or need more information on the habits? OR Have some more Habits to share? Comment below and get the conversation going!

Become Better at Managing your Apartment Complex – Get your society on to ApnaComplex – Today!

ApnaComplex is India’s leading web based Apartment Management Platform.

ApnaComplex is designed to make the life of residents and owners lot better by bringing in more transparency and accountability in managing a housing society. Check out why we say ApnaComplex is Best Apartment Management Software and sign up your society today to get the benefits! We offer ApnaComplex – Free Edition with awesome capabilities which you can use free of cost forever.

ApnaComplex’s Better Apartment Management Conference – A Satisfactory Take Away for all the Participants

Better Apartment Management conference covered different aspects of managing Apartments more efficiently and offered tips for Managing Committees

Managing Apartment Complexes is a tough job – Managing them efficiently is even tougher. Significant part of the problem lies in the fact that the people who manage the apartment complexes are volunteers with no formal background in dealing issues surrounding the apartment management.

Better Apartment Management Conference conducted on November 15th 2014 by ApnaComplex was aimed to bridge this knowledge gap for Managing Committees. We have brought together experienced folks from various apartment complexes who have been there, done that to share with rest of the audience the secrets of managing apartments in a better way.

Representatives from various associations, facility management firms, even property developers have attended the conference and every one has some learning to take away at the end of the event.


  • Welcome
  • 7 Habits of Effective Committees – By Raja Sekhar, Co-founder at
  • How to Select a FM Agency – Prashanth, Committee Member at Concorde Manhattans
  • Best Practices in Apartment Management, Rohit Talukdar and Ipsita Bose, Committee Members at Alpine Eco Apartments – a 810 flat complex
  • Best Practices in Apartment Management, Shubho Banerjee – Core committee member at L&T South City – a 1998 flat complex
  • Key Metrics to monitor in Apartment Management – Satish Rajendran, Director at Cushman & Wakefield
  • Apartment Social Responsibility – Meera K, Co-founder at Citizen Matters
  • Panel Discussion – Time Permitting

7 Habits of Highly Effective Managing Committees

Rajs, Co-founder at ApnaComplex welcomed the audience. Rajs, being part of managing committee in several capacities for 5 years and have personally been part of several hundred committee meetings of various apartments, spoke about “7 Habits of Highly Effectively Managing Committees” which all the managing committee members in the audience could relate to and benefit. The presentation covered Seven Habits that a Managing Committee could follow in order to effectively manage their Apartment Complex.

Raja Sekhar, Co-founder of ApnaComplex presenting 7 Habits of Highly Effective Managing Committees

Raja Sekhar, Co-founder of ApnaComplex presenting 7 Habits of Highly Effective Managing Committees

The presentation covered on various topics like working as a team, importance of listening to members, transparency, not resigning for minor issues, responding with facts with no emotions, including every one, not clinging on to the committee posts and so on. This was very well received by the audience with lively interactions.

Lively audience from various apartments

Lively audience from various apartments

Selecting an Facility Management Agency – Concorde Manhattans

This was followed by an idea rich presentation by Prashant M, Committee Member from Concorde Manhattan on ‘Contracting/ Outsourcing Process to FM Vendors’ covering

  1. Preparedness prior to handover date
  2. Track record
  3. Transition phase
  4. Critical points for selection:
    • Staff expertise
    • Checklist and reports
    • Clarity of scope
Mr. Prashanth - Committee Member of Concorde Manhattans, a 1200 unit complex talking on "How to select a Agency for Facility Management?"

Mr. Prashanth – Committee Member of Concorde Manhattans, a 1200 unit complex talking on “How to select a Agency for Facility Management?”

He closed and stressed on the points

  • Selecting a firm marks the starting point in facility services.
  • Periodic checks on performance are a must to ensure resident satisfaction.

Concorde Manhattans is a 1200 flat apartment complex and has been using ApnaComplex portal for one and half years. It was time for a short tea/coffee break to buck up the energy levels of participants.

Best Practices in Managing Apartment Complex – Alpine Eco

Immediately after the break was followed by an energetic presentation from Mr. Rohit Talukdar and Ms. Ipsita Bose committee members of Alpine Eco Apartments, on “Best Practices in Apartment Management”. Alpine Eco is complex with 800+ apartments located on Outer Ring Road. Alpine Eco has been using for 3+ years. Rohit and Ipsita shared their best practices implemented at Alpine Eco managing the apartment complex and making life better for all the residents.

Rohit Talukdar and Ipsita Bose, committee members of Alpine Eco sharing Best Practices on Apartment Management

Rohit Talukdar and Ipsita Bose, committee members of Alpine Eco sharing Best Practices on Apartment Management

They shared few Thumb Rules along with examples which has helped them in Better Apartment Management:

  1. Don’t be afraid to use the right tool for the right task
  2. Train your staff. Then rely on them.
  3. Cheaper ain’t better
  4. A tool is only as good as the committee that’s using it. Most people dismiss tools before using it.
  5. Prefer people in your team who say “I will” as against people who say “We should…We could….Do it”
  6. Execute->Delegate->Automate->Monitor.

The presentation also included how ApnaComplex portal is playing a role in managing the apartment better.

Best Practices in Managing Apartment Complex – L&T South City

Then came Mr Subhranshu Banerjee, Co-founding Member, South City Group Housing Apartment Owners’ Association who gave insights and experience on managing ~2000 apartments and covering the following challenges.

  1. Cash flow (no corpus), big ticket capital expenses & maintenance collection
  2. Residents info. & info. dissemination
  3. Complaint handling
  4. Safety & Security – ID, parking discipline
  5. Waste recycling & disposal
  6. Water – quantity & quality
  7. Lift & DG up-time, breakdown handling
  8. Common Area Electricity Bill
  9. Fire safety & evacuation during emergency
Mr. Shubo Banerjee committee member of South City - a 2000 flat complex sharing Best Practices on Apartment Management

Mr. Shubo Banerjee committee member of South City – a 2000 flat complex sharing Best Practices on Apartment Management

Shubho also mentioned how ApnaComplex portal is helping in managing the apartment better. The Q&A session did not stop for a long time post this presentation and we had to request the audience to take further questions later.

Approach to Managing Large Residential Properties – Cushman & Wakefield

Mr Sathish Rajendran, Associate Director, Cushman & Wakefield took up the charge of sharing knowledge on “Key Metrics / Approach to Managing Large Residential Properties” and touched upon how life styles have evolved for humans and the expectations of residents living in Large Apartment Complexes at present. Sathish touched upon the key concept of quality of life in an apartment vs cost of maintenance and suggested some basic guidelines for management:

  • Maintain day-to-day operations
  • Supervision of staff
  • Study local laws, regulations and bye-laws
  • Communication with residents / MC / service partners
  • Cost Optimization
Mr. Sathish Rajendran from Cushman & Wakefield talking on points to consider for large apartment management

Mr. Sathish Rajendran from Cushman & Wakefield talking on points to consider for large apartment management

Sathish stressed on how all of PEOPLE, PROCESS, TECHNOLOGY, and MEASUREMENTS should work in tandem to achieve Better Apartment Management.

Apartment Social Responsibility – Citizen Matters

The last presentation was on the topic “Apartment Social Responsibility” – a phrase coined by Raja Sekhar, Co-founder of ApnaComplex. “Apartment Social Responsibility” is coined from Corporate Social Responsibility phrase and refers to collective responsibility of people residing in Apartments towards the neighbourhood outside their “gated” community. This topic was aptly covered by Ms Meera K, Co-founder, Citizen Matters who nudged the audience pick up the responsibility of doing more to make the neighbourhoods and city much better place. Meera shared case studies on Kasa Muktha Bangalore on how few citizens coming out of the comfort of their apartments are making a difference to the city, and about few special interest groups working on Lake Rejuvenation across several lakes and making city a better place to live. She urged the audience to actively participate in various ward committees, liaison with authorities to improve things like roads, traffic and other aspects.

Meera K, co-founder of Citizen Matters talking on "Apartment Social Responsibility"

Meera K, co-founder of Citizen Matters talking on “Apartment Social Responsibility”

With all these running in everyone’s mind all the participants were interacting amongst themselves and with the speakers at the networking lunch. We asked for feedback on the event and every one gave thumbs up to Team ApnaComplex for organizing one of its kind event and wanted more such events that will help managing committees. All of them felt they had few takeaways which they could consider implementing in their apartment to manage it better – now that’s what is Better Apartment Management conference is all about!

We have also captured the videos of all the sessions and feedback on the session which will be shared soon on our YouTube page.

The entire team of ApnaComplex thanks the speakers for their time and knowledge sharing and we look forward for more such support in the near future.

Are you Ready to Invest In Real Estate? Your Check List is Here!

When it comes to property investment, timing is everything. Ultimately, choosing the right time to enter the market will have a significant impact on the long-term success of your investment.

But how can you, as an investor, know whether the timing is right? Here are 10 tell-tale signs that now is the time to start building your investment portfolio.


1. You are financially ready. You have saved enough for the down payment and you have also established your emergency fund. You have taken into account home maintenance expenses. Your credit history is good and you are able to meet all the financial obligations.

2. You have set your long-term goals. You have a clear picture in your mind of your investment’s purpose and you are flexible enough to adjust to changing circumstances. You are not hesitant. When the timing is right, you are able to adapt to the market needs and the development of technologies.

3. You have done your research. You know the neighborhood of your future property well enough to foresee the coming trends and the possible changes in the community. You have researched all the schools in the area as well as the best commuting means.

4. You have chosen a stable economy. The area is financially stable, economic trends are promising and equities are surging. No demographic fluctuation or no irregular variation of population have been recorded in the area.

5. You understand the country’s policies regarding real estate. The policies of the region promote and encourage a positive, innovative environment as well as drive further economic growth. The tax policy in the country is positive for homeowners. Global innovation index is rising in the area.

6. Infrastructure projects are underway and likely to lead to an increase in property values. The infrastructure of the area is being developed with a focus on: transport, energy, solid waste and water management developments.

7. The region is moving toward sustainable development. The region’s awareness of global and local environmental issues is increasing, the demand for eco-friendly homes as well as for sustainable rural and urban development is rising. As more and more people head toward sustainable living, investing in sustainable property will increase its value in the future.

8. The location draws a lot of interest. Whether it is the best travel destination or the hot jobs spot, the location is always on the top of the search engine. It has become a successful start-up hub already or is planning to do so in the coming years, driving a lot of job seekers into the area. The number of enrolled students is increasing every year and the area draws interest of international students.

9. You have found a reliable real estate agent. It’s particularly crucial to have a reliable representative. Your real estate agent is trustworthy, knowledgeable, and knows the local market well enough to be able to help you make the right choice.

10. You have researched local differences in the property market. Whether you plan to invest in a residential property and turn it into a rental or an office space, you are fully aware of all cultural differences that might occur when you deal with a property seller.

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Saurabh Dwivedi Pins the Right Headline on Mars – Mangalyaan Yathra Contest

Takes away Gift voucher worth Rs 1,000.

When the entire nation was praying for the safe insertion of Mangalyaan Orbit into the planet Mars, we ran an confident booster contest on Mangalyaan Yathra. It was an open contest for all. Participants had to come up with encouraging headlines on the successful insertion of the Mangalyaan orbit into Mars, considering that the journey was successful. The encouraging responses showed that we Indians had huge confidence on ISRO and their most talked about baby – Mangalyaan Orbit. To encourage them further, the contest carried a gift voucher reward of Rs 1,000 for the best one-liner/headline which landed in the kitty of Saurabh Dwivedi.

The contest began on September 19, 2014 hitting the weekend and successfully went on till September 23, 2014; 8 pm. We planned to conclude the contest few hour before the most awaited success news on Mangalyaan journey so that we could decide among the huge number of participants. We also displayed the winning headline along with the winners name on our Facebook cover page. Here is the contest page that we ran and some encouraging comments that came our way.

The Contest

Contest on Headline on Mars Mission Mangalyaan Facebook









Encouraging Comments from the Participants

3 Cheers to the Success

 Mangalyaan Comment 1




First Attempt Mein Pahoocha Koun?

Mangalyaan Comment 2






India All the Way

Mangalyaan Comment 3




The Sanskrit Touch

Mangalyaan Comment 4






Earth Finally got its partner – Wedding Bells

Mangalyaan Comment 5





Mars has No way to Go

Mangalyaan Comment 6



Rhyme and Rhyme all the way

Mangalyaan Comment 7

We are proud of you ISRO.

Looking forward for more such events which will make India proud.

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Invitation: Waste Management Workshop on September 27, 2014 from 9:30 am at Christ University, Bangalore.


ApnaComplex, ReapBenefit, CHF Global communities and CSA-Christ University is organizing a workshop on waste management pinning on how apartments can take charge and manage its own waste.

With the Mandur Landfill slatted to close down on December 1st, the city’s garbage has nowhere to go.  At the very least there is going to be a widespread disruption to the garbage collection and disposal. In light of this, Reap Benefit along with its partners ApnaComplex, CHF Global communities and CSA-Christ University is organizing a workshop on how apartments can take charge and manage its own waste.

Takeaway for apartments:

  1. Are you complying with present rules and regulations?
  2. How do you involve residents and implement a successful waste management program
  3. How do you manage kitchen waste, recycle your dry waste and dispose of rejects?

Invite for Waste Management Workshop Apnacomplex Facebook

Event Details:

Date: September 27, 2014

Venue: Christ University, Hosur Road, Kaveri Layout, Mini Auditorium, 2nd floor, Block 1,

Time: 9:30 AM to 1:00 PM

RSVP by phone, please contact +91 98450 45398, +9199866 15136, +919833 923266

By email:

# # #


5 Things you Should ask your Real Estate Agent Before Zeroing your Apartment

Be smart, question your real estate agent before buying a apartment and stay worry free 

Owning a home is like a dream come true as the property squeeze has forced many prospective buyers to look at a relatively affordable accommodation. With busy lifestyles, people are looking out for accommodations which require low-maintenance and are complete value for money. The boom in the real estate sector has led to the emergence of several home developers who offer a decent standard of living to its potential buyers.

misisHowever, before purchasing any property ensure that you have gone through the following checklist. There would be some notable points that only you can collect information and your broker/real estate agent won’t tell you. These are –


Before settling for any property, do a background study of the developer and make sure that property which you will be buying has no legal issues. Consult a legal adviser for the same who can analyze the financial status of the developer better. As soon as you receive the confirmation from the adviser, you can proceed to the next level of putting in your hard earned money into the property.


Unless and until you won’t spend a considerable time at a particular place, you will not get a proper idea about the locality. Knowing your neighborhood is really crucial. You will get the idea about the crime rate, basic amenities and traffic snarls, if any. Speak to people in the locality and gather as much information as possible.


The increasing levels of pollution in metro cities has forced some people to move out from the place and settle in the vicinity. If you are one among them, check out that the building has allocated enough space for natural light and ventilation.


There might come a time, when the agent won’t tell you the ‘actual’ cost and take hidden charges in the form of maintenance. Find out whether the charges for car parking and using other amenities are inclusive of the price quoted. Apart from it, check with the association about the security measures that are in place.


Check with the agent or an expert architect to estimate the age of the building. Also, consult the developer if anything needs repair or replacement.

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ApnaComplex Contest: Imagine a Crisp & Catchy Headline and Take Away Gift Voucher Worth Rs 1,000

Suggest a Crisp and Catchy Headline, Anticipating Successful Mars Orbit Insertion of the Mars Orbiter Mission – Mangalyaan which is Scheduled to be happen on September 24, 2014.

All of us are waiting for Sep 24th 07:18 AM for India’s Mars Orbiter Mission (MOM) to be a success.
Have some fun while waiting!

Suggest a Original Crisp and Catchy Headline that can be used upon successful mission and take away Gift Voucher Worth Rs. 1,000/-.

Here is how you could participate:

1. Submit your headlines as comments under this facebook post before 8PM on 23rd Sep 2014.
2. Number of likes on your comment would be a key point in deciding winner.
3. Keep it original.
4. You can also post your headlines as reply to any our tweets at with hashtags #CheerIndia2Mars

The best headline among all the submission will Win a Gift Voucher worth Rs 1,000 and the Headline will also be showcased on our Cover Page along with Your Name on 24th.

The contest ends on September 23, 2014 at 8 pm.

Contest on Headline on Mars Mission Mangalyaan Facebook









# # #

ApnaComplex Contest: Guess the Semifinalist Teams Qualifying for Champions League T20, Win yourself a Gift Voucher Worth Rs 1,000

2 Simple Steps and You may be the Lucky one to Walk Away with the Gift Voucher worth Rs 1,000. 

Champions League T20 Contest for Blog









A Lucky Draw Among the Right Answers will Decide the Winner of the contest, who will Walk Away with a Gift Voucher worth Rs 1,000.

So go ahead and participate, Click here to go to the contest page.

# # #

Are your Taste-Buds Craving for Onam Sadya? List of places to try out this Onam.

Onam Sadya has 24-28 dishes served as a single course of meal

It is Onam time, so what what come first on you mind? That’s right its time for Onam Sadya.

Onam Sadya

The tasty food served on the banana leaf with 24-28 dishes served as a single course of meal. Rice, served along with other dishes collectively called Kootan which include curries like Parippu, Sambar, Rasam, Pulisseri and others like Kaalan, Avial, Thoran, Olan, Pachadi, Mango pickle, Naranga curry, as well as Papadum, Banana, plain Yogurt or Buttermilk, and plantain chips. Oh! Not to forget the dessert – Payasam.

So are you up to satisfy your taste-buds, here are few good places we have collated for you to choose from —


  1. Ente Keralam located at Ulsoor Road, Bangalore (September 1, 2014 to September 7, 2014). Ph: 080-32421002
  2. The Paul Bangalore, at Domlur Layout (September 7, 2014). Ph: 080 – 4047 7777
  3. Drumsticks, located at Richmond Road, Bangalore(September 7, 2014). Ph: 080-41116903
  4. The Gateway (September 7, 2014). Ph: 080-66604545
  5. Onam Sadya at Rangashankara – Anju’s Café (September 7, 2014). Ph: +91 9845036605
  6. Cafe Malabari in Koramangala (September 7, 2014). Ph: 080- 25507373
  7. Menna’s Delight, Domlur (September 7, 2014). Ph: +91 9379398865
  8. COCONUT GROVE, Koramangala (September 7, 2014). Ph: 080-25596262


  1. Promenade, Aditya Park Inn, Ameerpet (September 7, 2014). Ph: +91 9246887195
  2. Utupura, Banjara Hills (September 7, 2014). Ph: 040-6464 6362


  1. Kera, Aundh (September 7, 2014). Ph: 020-6529 0805
  2. Zambar, Viman Nagar (September 7, 2014). Ph: 020-66890606

Did we miss any restaurant serving Onam Sadya? Share it in the comments below!

So what are you waiting for?
Book your table now and enjoy Onam Sadya!
Happy Onam to One and All!!!

Image courtesy: Wikipedia