With a ton of community management solutions available today, finding the right one that suits all the requirements of your society can be taxing. One might offer you a great security solution, and the other might be a star performer when it comes to accounting.

But very few offer a mature-solution that is intuitive, fully-automated and addresses all the aspects of gated community management. With over 11 years of expertise, ApnaComplex is the only app that is for and by the management committee since all features and modules were developed/modified after taking feedback from several management committee members.

In this article, we bring out the six key attributes of ApnaComplex that makes it the apt choice!

Society Billing & Accounting

From automatically generating invoices to auto-calculating late payments and dues, you name it, we have it! Deemed one of the best intuitive and automated accounting solutions for gated communities, ApnaComplex’s accounting module saves time by 80% and comes with in-built 30+ audit-ready and 100+ financial reports.

Fully automated Billing & Collection

In a click, auto-generate maintenance dues invoices and receipts, set up recurring invoices, auto-calculate delayed payment charges and send auto-reminders to residents.

Completely automatised Payment Gateway

Make manual entries a thing of the past! ApnaComplex’s ability to auto-generate receipts and auto-reconcile balance sheets reduces the accounting tasks by 80%.

Smart expense management

Using ApnaComplex, keeping track of your expenses and budget is now an effortless affair. With our Budget Variance Reports for reference and meticulous planning, stay on budget and spend within your means!

Metered Utility Bill

ApnaComplex allows you to collect and record meter reading for all the units and raise invoices combining both maintenance and utility charges. It also allows you to create a list of metered utilities and their billing periods.

Auto-generated P&L Statement

The ApnaComplex app allows you to view your society’s financial statements in real-time, and auto-generate statements flat-wise. The solution is quite intuitive: it can auto-adjust entries according to debit/credit.

Procurement & Vendor Management

Using ApnaComplex, the Treasurer/Secretary can effortlessly manage the vendor database, payments, and community purchases.

Collection Gateway

ApnaComplex offers an exclusive collection gateway module to collect dues online with no added convenience charges and automatic reconciliation.

Book-keeping Services

ApnaComplex allows you to maintain bank invoices/vouchers of everyday accounting, provide reports on TDS and Service Tax, file quarterly returns, and coordinate with statutory auditors. 


If you want to strengthen your community’s security with zero to minimum infrastructure, ApnaComplex’s Gatekeeper Module is the perfect choice for you!

From tracking visitors and staff to alerting residents via notifications when their wards’ school buses arrive, the app allows the security staff and the security team to perform a host of actions. Below, we bring you the many facets of ApnaComplex’s Gatekeeper.

Smarter society gate management

The app allows the security and residents to effortlessly track visitors, staffs, and deliveries. The residents also get instant notifications from the security when their kid’s school van/bus arrives.

Guard Patrol Tracking

Security is watching the gate, but who is watching the security? Well, WE ARE! With our flawless Guard Patrol Tracking, the management and head of security will get alerts in real-time and ensure that security guards are tracking the premises even during the night.

Efficient Visitor Management

Using the ApnaComplex app, the residents can approve/pre-approve, deny and manage visitors efficiently right from the comfort of their home.


With the Gatepass feature the security guard can record and track materials entering and exiting the society. The app also allows the security to store images of the materials digitally. 

One app for both residents and management

The app allows both the Management Committee and residents to access all essential features. This makes ApnaComplex very user-friendly and removes the requirement for an external app to manage the basics.

Online Security Helpdesk

Say goodbye to overwhelming complaints and track them all from a centralised place using Helpdesk by ApnaComplex – Centralised tracking of complaints, suggestions, and requests!

Being a comprehensive complaint management solution, the complaints will be auto-escalated when they are not resolved by the agreed upon date, and once the complaints are resolved, the residents are notified immediately via SMS and app notification.

The showstopper is the Root-Cause Analysis report and QR-code based complaint registration. While the Root-Cause Analysis report gives insight into the core problem of repeating complaints, residents can register complaints against malfunctioning assets by simply scanning the QR-code attached to the assets.

Online Suggestion and Complaint Box

Residents can easily raise complaints and track them effortlessly; auto-escalate complaints if they are not resolved during the stipulated time.

The place for resident’s requests

Through the app, the management can effortlessly process no-dues certificates, move-out letters, no-objection certificates, address proof, etc of residents.

The perfect admin console

The admin can effortlessly process resident complaints, suggestions, and requests. Additionally, they can provide role-based access to other members of the Management Committee.


With ApnaComplex, enjoy the private social network for your society!

Community Wiki

With this feature, the residents can find topics and communications related to their society, create and share articles/newsletters, contacts, and do much more – all in one place.

Notice Board

In just a few steps, residents and the committee members can share important information with others through the Community Notice Board. The management can share documents, restrict visibility, and effectively take charge of what information goes around the society.

Surveys & Polls

When there are big and important decisions to make, the management committee can involve the residents and get their opinions by using the ApnaComplex’s Survey & Polls feature effectively.

Discussion Forum

ApnaComplex’s Discussion Forum enables the committee members and residents to initiate and organise discussions digitally. Using this feature, the management can access repositories, offer role-based access to other members, and even initiate a discussion through a mailing list.


ApnaComplex is one of the few apps that allows the residents to create private groups based on special interest, for sub-committees, hobbyists, discussion boards, etc in just a click.

Photo Gallery

The feature allows the residents to upload, download, and share photos of society and community events securely with fellow residents.

Facility Management

Who said Facility Management has to be a complicated affair? With ApnaComplex, improve operational efficiencies, reduce costs, and change your facilities game altogether!

Using the ApnaComplex Facility Management System, the residents can pre-book facilities from anywhere, scan society’s assets using QR-codes, and the management can track inventory and get details of these assets instantly. 

Asset Tracker

The management committee or the facility manager can track, view, and manage every asset in the society, service history and attributes. They can also create an asset group, get maintenance reminders, etc.

Inventory Tracker

The facility manager can effortlessly track every unit of the inventory including purchase history, consumption, and stock level. These will come handy to customise and optimise according to the society’s usage.

Facility Reservation System

ApnaComplex offers the most comprehensive, intuitive and automated app-based reservation system that every facility manager simply loves! From generating comprehensive booking reports to invoices, everything is automated with no room for manual entries or errors. 


Your safety and wellbeing are everything to us and with wave after wave threatening the safety of the public, it is imprudent to lower our guard down.

To ensure that our residents are safe and protected from COVID at all times, we have devised a handful of features to help you fight COVID effectively. 

Vaccination Tracker

The management committee can track the vaccination status of all the residents. If there are any residents who are unvaccinated or haven’t updated their vaccination status, the committee can restrict facility usage too. This promotes a 100% vaccinated society.

Quarantine Tracker

Staff, residents, and the Management Committee can view quarantined flats in real-time and manage their movements accordingly.

Temperature/Mask Checks

Security can make sure that the guests/visitors are wearing masks and their temperatures are normal before entering your society.

All the six attributes/features were carefully curated keeping in mind the needs of both the management committee and residents. To know more about these features and how it can help you streamline operations in your gated community, visit apnacomplex.com