Category Apartment Security

Security Guard Patrol Tracking – India’s First App based Patrol tracking solution for Apartment Societies.

Security Guard Patrolling within the Apartment Society is probably the most important daily routine that keeps your Apartment Society secure at night. Unfortunately, Guard Patrol is also one of the processes that is not tracked with rigor it deserves. Most societies don’t know if the Security Guard Patrol is happening as per schedule or if the patrol is covering all nooks and corners of your Apartment Society.

But no one can be blamed for this situation. The alternative involved spending an inordinate amount of money on security infrastructure, until now. With the launch of Guard Patrol tracking, ApnaComplex has changed the game.

Security Guard Patrol is our latest innovative solution that just uses Geo-tagged QR Codes and our App to give the bulletproof security to your Apartment Society. Your residents don’t have to spend a single penny of their hard-earned money on infrastructure or software as Guard Patrol tracking is already part of your ApnaComplex Subscription. You can set-up guard patrol tracking in your society right away.

Here’s how it Works:

  • In just a few clicks, define the patrol route and checkpoints inside your Apartment Society covering all the risky areas.
  • Each checkpoint is geo-tagged. This ensures the guard actually covers that location and checks in.
  • Your guards can simply check-in by scanning a QR Code or tapping an NFC Card or using any of your existing security systems.
  • You will also get a detailed automated report with an accurate record of all patrols inside your Apartment Society.

If you are an existing ApnaComplex Customer, please refer our self-help guide to setup patrol tracking in your Society today or go through our Youtube video attached here. If you don’t already have ApnaComplex, it’s high time you schedule a demo with our experts here. We have a lot more similar innovations in store to make Living in Apartment Society, a pleasant and convenient experience for residents, committee members, and security guards.


Responsibilities of the Resident: A Proactive Approach

Managing the affairs of an apartment complex is not just the responsibility of the Managing Committee. Surprised? Don’t be. Just as the quality of your family life depends on the behaviour of all members of the family, in the same way managing a society depends on the behaviour of all the residents living in that apartment complex. How you interact with the committee and the rest of the residents has an effect on the management of the society. We have listed below a few such interactions which can decide how well your society functions.

 

Breach of bye-laws

In an apartment complex, it is quite common for a resident to lock horns with a member of the managing committee. Most often, resolutions arrive amicably. But when they aren’t, the residents often retaliate by ceasing to pay maintenance dues. Residents should remember that this is a breach of the bye-law and hence, illegal.

 

If, as a resident, you are unsatisfied with the resolution, escalate this issue with the appropriate authority. Alternately, if it is an issue that affects all the other residents then take their opinions into account and put it to vote. Withholding dues you owe the society affects the smooth functioning of the society. You may end up with a shortage of funds. Further, the committee is legally authorised to issue notices against defaulters and to penalise you for the same.

 

Unauthorized constructions

The action of every resident has an effect on all the residing neighbours. This becomes especially evident during renovations and constructions. Whether you change the interior or the exterior of your flat, make sure that your plans don’t break any rules of the society. Get the consent of the Secretary of the Managing Committee before you begin and make sure you don’t become a nuisance by exceeding the noise to respectable hours.

 

Certain changes like altering the fundamental structure of the building and construction in common areas require special legal permission. If you fail to obtain the same, the committee (and even the municipal council) is entitled to take action against the same. Lastly, remember that if not conveyed, other residents are well within their rights to complain against the construction to seek redressal.

 

Favours from the Managing Committee

As longtime neighbours, you might be close friends with certain members of the committee. So sometimes, you may find yourself asking for favours like waiving off the penalty charge for late payment or reducing the rent charged for the clubhouse. Not only is this unfair to rest of the complex, but it also puts your friend in a dilemma. It puts them to choose between friendship and their duty.

 

Participation in society meetings and elections

As a resident, it is both your right and duty to contribute to the functioning of the society. Despite personal commitments, it is important that residents attend society meetings and elections. The decisions and opinions expressed here will have a direct effect on your life in the complex. It is also important that you express your opinions about an idea that is being discussed. There is no point in complaining about a decision taken during the meeting you missed. It is important to work with both the committee members and other residents to make sure that the complex runs efficiently.

 

The role of a resident extends beyond the payment of maintenance dues. These are just a few areas in which the behaviour of the members can decide how efficiently an apartment complex gets managed. We hope you are playing a proactive role in the affairs of your apartment complex – whether you are a part of the Managing Committee or not!


Ensure Vehicle Safety with Vehicle Sentry

Vehicle Tracking of is one of the key responsibilities for security guards of every apartment. In addition, Vehicle Security itself is a very important issue for every society. With theft of vehicles increasing, it has become an imperative for societies to address this issue. How would one know whether their vehicle is safe and is still at the same place they left it? Wouldn’t it be nice to be able to keep track of your vehicle’s movement whenever you are not using it?

 

The system in most housing societies:

“Parking lot stickers” are issued to vehicle owners. These are stuck to windshields. Vehicles are permitted entry into a complex after the sticker is verified by the security guard. However, since there is no way to “deactivate” the sticker the entry of unauthorized vehicles even after they left the society cannot be controlled. Further, there is no record or log of the entry or exit of vehicles of the residents. In case of a security issue, this can be a major shortcoming.

 

Our solution:

Vehicle Sentry is a Vehicle Tracking System that is RFID based and fully integrated with the ApnaComplex cloud. At a broad level, Vehicle Sentry includes RFID tags for all authorized vehicles and RFID readers at the gate. This allows you to track the movement of your vehicle when it exits or enters the apartment gate.

 

How does Vehicle Sentry work?

Authorized vehicles are first fitted with RFID tags. Next, RFID readers are installed at the gates. These Readers come with ApnaComplex’s own custom hardware called ‘Sentry Controller’ that acts as the gateway between ApnaComplex Cloud and the RFID Readers. Sentry Controller helps sync the vehicle entry, and exit information to the ApnaComplex cloud server in near real-time, and also keeps the reader in sync with tags issued for new vehicles and de-activated tag list.

 

Important features of Vehicle Sentry:

  • When a Vehicle with valid tag passes near the gate, the light/buzzer connected to the reader will buzz indicating the detection.
  • It can also be configured to hoot for invalid tags.
  • It can be hooked up with a boom barrier for automatic entry/exit.
  • Vehicle movement information will get automatically synced up with the ApnaComplex portal.
  • Admins can check the vehicle movement records any time in the portal.
  • Data of any new tags issues or old tags deactivated will automatically update the RFID reader (as long as it has internet connectivity)

 

Benefits of Vehicle Sentry:

  1. Increased security in your society:

The movement of every vehicle entering and leaving the campus can be tracked, making it more secure. Unwanted intrusion is avoided with the use of Vehicle Sentry.

 

  1. Easy and quick Updates:

All the data for your entire apartment complex is stored in a single database. Any other RFID solution you implement will force you to maintain separate databases for vehicles and apartment units. This means you need to manually update the same information over and over again. Vehicle Sentry is an integrated solution and redundant efforts do not come into the picture.

 

  1. Cost Effective:

No extra hardware is needed apart from RFID reader installed at the gate. All functionalities are driven from the ApnaComplex portal. Your estate manager can issue and deactivate tags to be updated to the portal. In addition, you could just deploy the vehicle movement tracking with our boom barrier, making it very cost effective for the housing society.

 

This is yet another innovative approach by ApnaComplex to keep your mind free from worry while providing you with the best services possible. To know more about Vehicle Sentry and to implement it in your society, kindly submit a sales request at the Contact Us page and we will get back to you with the details.


Improve your Apartment Security this Navratri

It’s that time of the year! For the next nine nights, most Apartment Complexes will be full of lights, colourful outfits and catchy beats that nobody can resist: it’s Navratri! Most people come out of their houses to participate in the Garba and Dandiya that’s held within the complex. Naturally, there are visitors from outside your immediate community who come to enjoy the festivities. So, during the Navratri festival, security measures need to be tightened in every housing society for internal safety.

Security Measures To Be Taken Before Navratri

Some common security measures need to be enforced during Navratri as a general resident movement with the housing society will be at an all-time high during this nine-day festival. A few security measures that can be taken up are:

  • Prior to the commencement of the Navratri festival, a complete identity check of all guards should be conducted.
  • A photograph of those working within the housing society should be recorded and kept handy.
  • Record the entry of every visitor along with the name of the people they are visiting.
  • Allow any visitor only after verifying with residents.
  • Cars allowed inside the gate should be given a parking sticker to be displayed the whole time it is within the complex.
  • Install CCTV cameras to monitor the entire complex thoroughly.
  • The names of all the caterers, technicians and entertainers hired for the event should be recorded and their identity, verified.

This dance event commences in the night and continues till the wee hours of the morning, so it is all the more necessary to provide proper security during this festival. ApnaComplex can help you ease your security concerns. With products like Gatekeeper and Vehicle Sentry at your disposal, you can make security during this Navratri easy and efficient.


3 Easy Steps to start using ApnaComplex Gatekeeper

With gated societies becoming the new norm for community living, security at the gates is of utmost importance. While security cameras and pen-and-paper visitor logs have always been a go-to solution, they often fall short in tracking the traffic in and out of the gate.

Why ApnaComplex Gatekeeper?

Gatekeeper by ApnaComplex is a proven technological solution to the security needs in your Apartment Complex. Not only is it convenient, but it also provides the best value-for-money. Gatekeeper is part of the integrated ApnaComplex mobile App that also provides other apartment management solutions. It is a complete package for all your apartment management needs.

Gatekeeper tackles several security concerns that may arise in a gated community. A simple mobile application will allow you to track visitors, delivery agents, domestic staff and even your vehicle. Gatekeeper provides not just app-based security but is also easy to integrate with hardware installations like RFID or Biometric devices. We also have a unique feature that provides real-time notification when your child’s school bus is at the gate!

What is more, at ApnaComplex, we take Data Privacy very seriously. Your information is saved on our database with several layers of security. Access to this data is unavailable to anybody without your express permission.

How to join ApnaComplex Gatekeeper?

You can join ApnaComplex in three easy steps:

1) Create an online portal.
If you are a member of the management committee, all you have to do is fill out the form. We have a step-by-step guide to get you through the verification process.

2) Provide details
Log in and enter the details about your complex like the number of blocks, apartments and residents. Gatekeeper is now at your service! We also provide a free demo on demand to familiarize you with the app.

3) Download the app
Download the Gatekeeper app for your security staff and start using it. Gatekeeper is also available in regional languages like Marathi, Hindi and Tamil. Language is no longer a problem!

It is that simple! Security for you and your family made hassle-free. You can now manage your entire apartment complex with just a smartphone! ApnaComplex is available on both Android and IOS.


Announcing “School Bus @ Gate” on ApnaComplex to enhance Security in Apartment Complexes

We are excited to announce “School Bus @ Gate” – an innovative capability on ApnaComplex to enhance Convenience, Safety and Security at your Apartment Complex / Gated Community.

The life of the parents of a school-going child typically revolves around school bus timings. Parents always want to be aware of when their child’s school bus arrived for pick up in the mornings and dropped the child at Apartment Gate.

With “School Bus @ Gate” functionality, we assist parents of school-going children residing in the Apartment Complex with instant notifications when the school bus comes to the gate! This offers unparalleled convenience to the parents as they would know if the bus has arrived before the child has reached the gate and when the child was dropped at the gate.

On the ApnaComplex App, under the My Unit tab, you can associate yourselves with the School Bus by which your child is commuting. If your child’s school bus or the route is not listed – just go ahead and add a new school bus on the App. You can also add multiple buses for each school if needed. Parents of other kids going via the same school bus can associate themselves with the school bus. Whenever the bus comes to the gate to pick up or drop, all the residents associated with that bus would get a push notification on their mobiles. Super convenient!

Residents can not only check the history of bus timings for any bus – but also quickly get to know other residents – who have children going on the same bus route.

All School bus routes that were created will automatically show up on Gatekeeper app that the security at your gate uses. Security Guard at the Apartment Main Gate records the movement of the school bus on the Gatekeeper which then gets synced with the ApnaComplex cloud platform, which in turn sends notifications.

This capability is getting rolled out in a phased manner on both Android and iOS platforms and should be available to everyone in 2-3 days,

Yet again, ApnaComplex raises the bar with innovative features that really matter!


ApnaComplex Gatekeeper now supports IVR calls

ApnaComplex Gatekeeper shall now automatically call residents on IVR to seek approvals for visitors.

IVR call is in an additional step on top of audio push notifications that ApnaComplex sends to residents when a visitor shows up at the Security gate. If the resident for any reason does not respond to the audio push notification, system will automatically initiate IVR calls to the registered mobile number of the residents.

This eliminates the need for security to do manual verification of visitors by calling over intercom.

This also reduces the overall efforts of security staff who other wise will have to call each resident over intercom to ascertain the visitor.

Also the time spent by delivery personnel at the gate reduces as IVR is initiated in parallel for all flats s/he is going to visit and, which otherwise is a sequential process.

Please reach out to us to enable IVR for your society.


new year resolution

5 Ways To Decide On A New Year Resolution That Doesn’t Need Work

It’s that time of the year when almost everyone around you is coming up with ways of making the incoming year more productive. Some people have been planning their new year resolutions since the latter half of the year. Piling on one promise after another with a failed attempt at each is not the way to go, is it? Well, ApnaComplex is happy to lend a helping hand. Here are 5 easy new year resolutions in case you haven’t got on to the ‘change is good’ wagon yet. Trust us, these are more helpful than you’d know.

 

  • Save water –

With all the global warming signs getting bigger and bigger, doing your bit for the planet will only make you feel good about the next year. Tracking water usage levels and avoiding water wastage is one option. ApnaComplex provides you with Water Monitor, a water tracking app that allows you to track the volume of water being used by your society. A plus point is that it tracks the billing as per water usage too. Find out more about Water Monitor here.

new year resolution

 

  • Avoid preventable theft –

This one leans towards those who have faced theft issues in the past. Why offer a chance when there doesn’t have to be one? One aspect of this problem is vehicle theft. ApnaComplex’s solution to that is Vehicle Sentry, a vehicle tracking system that lets you stay aware of your vehicle’s whereabouts. Know more about Vehicle Sentry here.

new year resolution

 

  • Family safety –

For all those who believe that safety in any form can never be enough, ApnaComplex has Gatekeeper, a visitor tracking app. Gatekeeper lets you know about your visitor beforehand and lets you verify their entry. Be aware of who knocks on your door. Stay alert with Gatekeeper here.

new year resolution

 

  • Spend less –

Everyone can cash in on this new year resolution. Spending less is never an idea that is unwelcome. One way of going about with this is by holding less change in your pockets and using cashless services. Collection Gateway by ApnaComplex is another such service that lets you pay maintenance dues via NEFT or RTGS. Here’s why Collection Gateway should be your new year resolution this year.

new year resolution

 

  • Make lives easier –

Why not have an easy management system in place for those who work hard at settling the books in your society? Get some good karma under your belt by getting ApnaComplex for your society. Keep track of reminders, bill and maintenance payments and vendors of your society in a more automated manner. This is one of the most easiest ways of fulfilling a new year resolution, don’t you think?

new year resolution

 

So, this time, let’s all make a promise to ourselves to move forward with the new year resolutions we choose. Good luck chasing the new life!


Occupancy Certificate and Partial Occupancy Certificate – All you need to know

When one purchases property to move into, or for investment purposes, its pros and cons come along with it. Formalities need to be completed and documents, such as an occupancy certificate or a partial occupancy certificate, need to be procured before one transports their belongings all the way across the country or hires movers to move them from the opposite building. These two documents are just as important as the rest, if not more.

 

Partial-Occupancy-Certificate-Before-Moving

 

On completion of a building / project, the builder must apply for OC to the local authority in charge. An occupancy certificate is issued to him, stating that the residences in the buildings constructed by him are fitted with all the facilities and utilities as promised at the time of construction. This means that the premises are fit for occupancy.

home-energy-audit

But when does the need for a partial occupancy certificate arise?

A partial occupancy certificate comes into the picture when there are blocks or phases of large projects to be developed with varying completion dates. When the construction of one phase is completed, the concerned authority grants a Partial OC to the builder after thorough inspection of the building. Similarly, phases that are completed after that are given a Partial OC as well.

 

partial-occupancy-certificate

 

A Partial OC is replaced by a consolidated document called the OC (Occupancy Certificate) stating that the entire project has reached its completion point and is now deemed fit for occupancy. All the Partial OCs for that particular project become invalid once the Final OC has been granted. Until then, they act as the OC for that particular phase. The concept of Partial OC has always existed but it is becoming increasingly significant nowadays, since townships and other residential areas are being built in phases.

 

An OC and a Partial OC certify compliance to –

 

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  • Fire Service Department
  • Ministry of Health and Family Welfare
  • Pollution Control Board (including Sewage Treatment Plant)
  • Forest Department
  • Parking regulations
  • Electricity Board (including elevators)
  • Waste Disposal and Management facilities
  • Rainwater harvesting facilities
  • Airports Authority clearance, if the project is within the range of an airport

 

house-health-check

 

 

How does an OC come into the picture at the time of redevelopment?

If there is redevelopment taking place or there are additional floors to be built, the developer obtains a Partial OC for every flat on every floor that is constructed and ready for possession. This Partial OC is also replaced by a final OC at the time of completion of project. If, for whatever reason, the project has not been completed or was unable to be finished within the specified duration or permissible time limit, construction should be stopped. After that, an inspection will follow, based on which a final OC will be granted to the residents.

 

Partial Occupancy Certificate

 

Importance of OC and Partial Occupancy Certificate:

  • Legal and immediate possession of a flat is valid only if there is the OC or Partial OC to show for it.
  • Builders cannot hand over flats to buyers without receiving the OC from the concerned authority in charge.
  • Without an OC, buyers / owners are not eligible for any insurance or compensation claims.
  • Possession of a Partial OC lets one apply for sanitary, water and electricity connections. Even if these facilities have been made available without an OC, they are liable to get disconnected.
  • OC is generally required to get a home loan sanctioned by a financial institution. With a Partial OC, one may not get an approval for their home loan.
  • Application for Partial OCs and OCs need to be submitted within 30 days of completion of the project / phase. The local authority, in turn, must respond within 30 days of receipt of the application, providing an acceptance or rejection and reasons for the same. The OC is a necessity when one wishes to sell their flat.
  • An OC or Partial OC tells you about the extent of deviation from the sanctioned plan and acts as an assurance to its regularisation, if the violations are within 5 percent of –
    (1) the setback that is to be provided around the building
    (2) plot coverage
    (3) floor area ratio
    (4) height of the building.
    The deviations are regularised after the modified plan is approved by the authority in charge.

 

If you have purchased a flat that is under the phased development plan, insist on getting a Partial OC. This is valid until the project is under construction. Then make sure you replace it with an OC once it is completed. Keeping these important documents safe and available whenever they are required is of utmost importance. These are synonymous with other necessary compliance that ensures the safety of the flat and the quality of facilities that are being provided. The amenities and services that a flat owner receives must live up to the quality that was promised by the builder. Getting an OC / Partial OC helps to acknowledge this.

 

check-house

 

Thoughts and comments

If you have any thoughts on the partial occupancy certificate, please do share them with us by commenting below.
Visit http://www.apnacomplex.com for more.

Avoid A ‘Home Alone’ Situation With The Gatekeeper App

Remember Harry and Marv? The tiny short-tempered man and the tall dumb one, who terrorised the living daylights out of a naughty 8-year-old called Kevin McCallister?

Yes. We’re talking about the plot of the 1990 blockbuster movie, Home Alone, where the bad guys ultimately end up paying for their crimes, behind bars. While the movie served its purpose of entertaining people and raking in some big moolah, the depiction of events hold no semblance in the real world.

Now, imagine a country like India where there are thousands of Harrys and Marvs – probably a lot more deadlier – goofing off in every major metropolis, and most probably in an area surrounding you too. How do you keep your apartment and your kids from witnessing or being victims to rancid, violent Home Alone-esque occurrences?

 

Gatekeeper Home Alone

 

The answer lies with choosing an effective and efficient security system of course, like the Gatekeeper app by ApnaComplex, one of India’s leading security solutions providers. It’s quite like a benevolent all-seeing eye watching over your kids. Here is a scenario on how Gatekeeper can effortlessly handle it without the guard having to break a sweat.

 

The Trespassing And The Break-In

Remember when Kevin, despite all his best efforts, could no longer hold the “There are people in the house” act? Well, the criminal twosome from the Wet Bandits gang decided to invite themselves into the McCallister household, which spelled more trouble for the obnoxious little kid.

However, when you get Gatekeeper, the visitor tracking app, there is no chance of random strangers gaining unauthorised access to your apartment complex, let alone your doorstep.

 

Gatekeeper

 

The All-Seeing Guard

For a visitor to enter your apartment complex, they will need to provide brief details of the resident they are going to visit and their door number at the security booth. For the information to be rechecked correctly with the resident, the guard has the option to then send a text message or call the resident and confirm whether they are expecting a visitor.

Once the authenticity (or the apparent lack thereof) of the visitor’s request is ascertained, one can figure out whether a visitor is around for the right reasons or not!

Having a high-security feature in the form of a user-friendly app will not just help you avoid the Home Alone situation, but will also play a key part in safeguarding the well-being of your kids and your entire family.