Help.apnacomplex.com – A new looking Online Help Portal for ApnaComplex

We are happy to announce the launch of new looking self-service and online Help portal for ApnaComplex.

With the new design, its far easier for you to search for answers for the questions you might have when using ApnaComplex. The new design also ensures the help is easily readable over smart phones.

New Help portal of ApnaComplex

New Help portal of ApnaComplex

This portal will also stay up to date based on various queries we keep receiving from users and based on the new features we keep releasing from time to time.

Do check out the new looking ApnaComplex Help at http://help.apnacomplex.com


ApnaComplex featured on Bloomberg TV – Rising Stars!

Team ApnaComplex is happy and proud for being featured on the Rising Stars program in Bloomberg TV on 28th December 2015.

As a part of the feature, Raja Sekhar, our co-founder talks with Abha Bakaya and Priyank Lakhia of Bloomberg TV about our journey so far, how ApnaComplex helps Housing Societies and Apartment Associations to manage more efficiently.

Will certainly motivate us to reach newer heights!


[Resolved] Issues due to Network Maintenance

Some of our users might experience intermittent network connectivity issues with our portal due to an unscheduled network maintenance happening at our providers end. We are in touch with the provider and expecting to get the network access issues to be resolved in by 12 pm IST.

Update: The issues are resolved a while back and we are up and kicking now.


Announcing Water Monitor by ApnaComplex – Track Water Tanker Trips and Consumption in your Apartment Complex

We are proud to announce the launch of “Water Monitor” – an Android App to easily keep track of the Water delivered by Tankers to your society.
Water Monitor by ApnaComplex
Getting Water Supply from private tankers in an inconvenient truth in most housing societies in urban areas. Keeping track of the trips made by tankers is always a tedious and susceptible to manipulation. In addition, at the time of payments to vendors, calculations need to be done manually on the payment to be released. Care needs to be taken to avoid double payments for the same trips. There is no easy way to understand the consumption trends as well.

Water Monitor solves all these and does more.

What is Water Monitor?

Water Monitor is a new-age android app offered by ApnaComplex which is used by the security staff at the entrance gate of large apartment complexes and allows them to record water tankers coming in and the volume of water being supplied with pictures. Committee members can monitor and analyse the number of water tankers coming in and the volume of water being supplied from the ApnaComplex portal directly. The application can be installed on any Android smartphone or a tablet. Just click a photo of the water tanker coming-in, enter details and upload all the details on your complex portal in less than 15 seconds.

Who Needs the Water Monitor App and Why?

Any large apartment complex need this app for easy monitoring of the water supplied by the water tanker agencies. Usually any large apartment complex require a minimum of 300-500 water tankers to address the water needs of the residents every month. This huge volume of water is usually supplied by multiple water supplying vendors. Since there are multiple supplier and multiple tankers coming in multiple times, keeping a track of the water tankers and the volume of water supplied becomes a tedious job. Too many entries and log books leads to confusion, in many cases treasurer ends up paying more money to the vendors.

How does the Water Monitor App Work?

As soon as a water tanker approaches the apartment complex gate. The security guard will open the ‘Water Monitor’ application and enter the 4 digit password to login. The security guard will select details like vendor name, volume of water being supplied – in case of shortage security can update the actual volume, click and upload photos of the water tanker as a proof. The most important aspect of Water Monitor is its ability to run stand alone without internet connection and sync up with master database of ApnaComplex portal as and when internet connection is made available. Once the details are uploaded, an SMS with all the details are automatically sent to the committee member or manager who is responsible for monitoring water supply in the society.

How to View Details and Analyse Data?

The designated committee members can log into the complex portal and view the details like—
• Vendor and the volume of water supplied
• Number of tankers have entered the complex of a specific or all vendors
• Billed/unbilled trips of specific/all vendor
• Amount of money spend of specific/all vendors
• Select the period and view the total amount of money spent on water with specific/all vendors etc.
The above details can be viewed for different interval period by providing the dates for analysis.

Water Monitor will certainly make a big difference in the way your Society is monitoring the delivery by tankers and the subsequent billing associated with this.

Water Monitor is exciting. How do I get one for my society?

All our Accounting Edition and Ultimate Edition customers can see a new menu item for Water Monitor under “Expenditure” to do the configuration of Water Tanker Vendors and Water Tanker Trips. Next, download and install Water Monitor App and you are ready to roll!

Yet another instance of true innovation from ApnaComplex.com – be it Gatekeeper App for visitor tracking, or bringing real-time balance sheet, or having bio-metric devices for staff attendance, or making society software accessible on mobile phones – we continue to raise the bar higher and higher in Apartment Management space!


ApnaComplex covered in Times of India

ApnaComplex is featured on Times of India today under the apps that are making a positive impact to urban living in cities like Bangalore. We are happy to see the recognition we have got. Click on the image below to read the entire story.

ApnaComplex in Times of India

ApnaComplex in Times of India

Link to the ToI article – http://timesofindia.indiatimes.com/city/bengaluru/Heres-how-to-make-modern-living-easy-and-appy-for-busy-Bengalureans/articleshow/50005484.cms


Product Enhancement: Pay Society Dues on Mobile

It can’t get easier than this for Apartment Owners and Tenants to pay their society dues.

Owners/Tenants on ApnaComplex can now pay all their society dues using Credit Card / Debit Card / Net Banking from the latest version of our Android App. You can download the latest version of app from Google Play Store.

In case your society is not yet utilizing the Payment Gateway feature and want to start using the same, please reach out to us to enable the same for your society. The payment gateway setup charges are completely waived off for a limited time.


Product Enhancement: ApnaComplex now supports Printing on Cheques

Tired of writing cheques for your society expenses? We now support printing directly from the portal onto cheques.

This helps to ensure there are no data entry errors or cheque writing mistakes. Saves time for you.

You can find the “Print Cheque” icon on Expenditure->Expenses and on Expenditure->Bills->View/Record Payments screen beside the payments entered.


New Dashboard for “Request Approver” Role

We are happy to announce the availability of a new “consolidated” dashboard view for “Request Approver” role.

As you know “Request Approver” role in ApnaComplex can approve several types of requests – including Request Box Requests, Purchase Requests and more recently Expenditure Bills. You had to go to each of individual menu items to be able to see the requests pending for your approval. It was confusing for most users to navigate to different menu items to be able to go to each type of approval.

We have now consolidated screen for all requests pending approval for the “Request Approver” role. As soon as you switch to the role you can now notice a view with 3 tabs that lists requests pending for approval under Purchase Requests, Bills and Request Box Requests. Makes approving/rejecting requests super easy.

Request Approval Dashboard in ApnaComplex

Request Approval Dashboard in ApnaComplex


In case you navigate away from the dashboard doing other activities in this role, all you need to do to click on Home->Dashboard to be able get back the consolidated view. Do note that this view is only visible for Request Approver roles.