Category Apartment Accounting Software

ApnaComplex – An year since NASSCOM Product Conclave

Its been almost one year since we showcased ApnaComplex in the NASSCOM Product Launchpad as one of the top 10 start ups in 2010. How time just flew!

NASSCOM Product Conclave 2011 is a few days away, we thought its a good time to reflect back on our journey since the last Product Conclave. Our biggest achievement since then – we firmly established ourselves in the market as a very comprehensive and value-for-money software for every gated community.

In the past one year, we had many “firsts” to our name and have consistently raised the bar for Apartment Management and Accounting Software with features like:

Apnacomplex - THE software for apartment management

For those who are statistically inclined, following are few metrics for us in last 1 year:

  • We have made 45 releases – thats almost one release every week – we are always hungry to add new capabilities 🙂
  • We have done at least 12 major upgrades – all made available at no extra cost to our customers!
  • We have doubled our server infrastructure 4 times
  • Got covered in, BizExchange, RealEstate Times, Aaj ka Anand, Accommodation Times, Sakal

We also had loads of fun when we distributed Holi Posters, conducted the Drawing Contest for Children of ApnaComplex customers, sponsored and participated in the flagship ApnaComplex – TPL Cricket Tournament along with Treamis World School for gated communities in Bangalore.

All of this ofcourse was not possible with out support from our customers – all of them supported us superbly by constantly giving feedback, shaping up requirements for new features, helping us with beta testing, providing references – what not – they have been with us in every step we took.

Some of them gave us fantastic moments that made us extremely happy and proud like – “Going ‘live’ with their portal with all accounting data in less than a week after they signed up for the 30-day trial”, “Attaching expense voucher generated by the software along with the payment to us!! We take a moment to THANK each one of our customers and users. A few of our customers truly deserve very special mention – for they not only made us sit on the edge and pushed us to deliver, but also backed us to hilt:

We are truly fortunate to have such customers! We also thank various partners – Citizen Matters, Chennai Online and others who were there with us through out.

As we experience the next wave of growth – we make a promise to ourselves that we will continue to build new features and support our customers that will make community living a pleasure!

Accounting Enhancements: Book Closing for a Financial Year

We have released an enhancement to Accounting in ApnaComplex. Most societies have a need to ensure that accounts are not “modified” unintentionally (or intentionally) once the accounts are audited and approved by the general body.

To meet this need, your favorite software now supports “freezing” (or closing) of accounts for a given accounting period. Go to Accounting->Accounting Periods and click the “Close Accounting Period” which will lock all transactions of that period. No one (even community admins) will be able to make any changes to the transactions once the accounting period is closed. You have to make a special request to Support team to “unfreeze” an accounting period.

This provides an inherent safety net ensuring no changes to the accounts once they are approved in AGM by the general body.

Accounting Enhancements: Viewing Deleted Expenses / Non-Member Income Entries

ApnaComplex now provides a view into the audit logs that are maintained in the software automatically. Administrators can now see the list of expenses and non-member income entries that were deleted along with the time stamp of deletion and details of the user who deleted them. Makes it easy to investigate any “missing” transactions. Go to Expense Statements and Non-Member Income Statements to see this in action.

Never face an issue of “I remember entering that expense last time, wonder who deleted it now” – which happens in most desktop based accounting software.

ApnaComplex releases enhanced Penalty Rules Engine for Apartment Associations

In yet another first and setting the standards for web based society accounting, ApnaComplex announces the availability of a new Penalty Rules Engine to all the customers. While ApnaComplex all along had the ability to calculate interst rate based on a percentage rate of the reducing outstanding balance, we now enhanced the penalty calculation engine to be able to calculate penalty for a wide variety of cases such as one time late penalty, per day penalty, %age on invoice value, %age of the outstanding value, slab based penalties etc. All the treasurer needs to do is to set choices for various criteria and get the penalties at the click of a button.

Listed below are some of the cases which ApnaComplex Penalty Rules Engine supports. Do note these are just a small list of possibilities. The engine supports nearly innumerable penalty schemes. Treasurers now can calculate penalty for one or more charge types (not just maintenance charge – but any charge type and any number of types) and you can get a fair idea of the powerful engine with the examples below:

Examples of Penalty Calculations supported by ApnaComplex

1. Calculate penalty at a flat rate of Rs. 25/- per every day of delay.
2. Calculate penalty for at a rate of Rs. 500/- for 1st week of delay and Rs. 1000/- there after
3. Calculate penalty at a compounded rate of interest on the invoice amount.
4. Calculate penalty at 10% per annum on the maintenance charge for a delay of a week and 20% of the maintenance charge if the payment is delayed by more than week
5. Calculate penalty at 2% per month on reducing balance as per the payments received against an invoice.
6. Apply penalty charges only if the outstanding amount is greater than a minimum amount
and many more..

Now, don’t you call this a true Diwali Gift for the treasurers!?

Apartment Management Enhancements: Storing Flat/Unit specific Documents

ApnaComplex now has the ability to store documents related to a flat/unit. All along documents can be stored in the central repository for consumption of all members or committee members. Administrators can now attach documents such as a floor plan, sale deed etc to specific unit which would be only visible to the administrators and the flat/unit owners. Check it out at Complex->Residential Units and clicking the ‘Manage Documents’ icon against a unit.

Do note while the owners of the unit can see and download the documents, they cannot upload or delete documents. Only Administrators has the necesary authorization.

Accounting Enhancements: Set it, Forget it – Automate Invoice Generation

Time for another cool feature in your favorite software! Apna Treasurers can now automate the invoice posting to members. Treasurers can now setup charges to be raised on members at a frequency once and provide a date range. The system will automatically raise the invoice based on the frequency. No need for treasurers to remember and raise invoices manually. Just set up the Recurring Invoices and let the system take over. Saves even more time for treasurers. Go to Income->Member Income->Setup Recurring Invoices and get peace of mind!

Who ever said treasurers are overloaded? Refer them ApnaComplex!

Accounting Enhancements: Editing a Member Payment before Approval

We just released an enhancement in ApnaComplex that would allow Administrators to edit a payment before approving. In case members made a mistake while entering the payments, till now administrators can only reject the payment and go to Enter Payment again to input the payment details with correct values. To re-enter the payment, administrator would have to remember all details of the payment, which was too cumbersome.

Now, we have streamlined the process. Administrators now have an option to “Reject and Re-enter Payment” at the time of rejecting a payment. Once clicked, the rejection of payment will be recorded and the admin will be taken to a Enter Payment screen where the payment details that were rejected would be pre-populated. Admins need to just edit the same and submit.

Accounting in AC makes your life cool!

Important : Changes to SMS Notifications for ApnaComplex Users

An important update regarding the new National Customer Preference Registry (NCPR) changes from TRAI and what this means for ApnaComplex users.

The Telecom Regulatory Authority of India (TRAI) has issued a new regulation on the SMS industry in India.  These regulations will be into effect on September 27, 2011. These regulations are designed to restrict the sending of unsolicited commercial messages. The restriction is done through a National Customer Preference Registry (NCPR) (earlier called as of the National Do Not Call list).  You can read more about this at

What does this mean for ApnaComplex Users?

Here are the implications of this new regulation for ApnaComplex Users:

1. Till today, Members/Staff of your society (even if they were part of earlier DND registery) were able to get the SMS messages from ApnaComplex. With the new guidelines coming into force, members who are registered in NCPR will not be able to receive SMS sent through ApnaComplex. To continue receiving the SMS from ApnaComplex, users would need to de-register from NCPR. To de-register from NCPR and start receiving SMSs from ApnaComplex send SMS ‘STOP 0’ to 1909.

2. Members will not receive any SMS from 9 pm to 9 am, even if their number is not in NCPR registry. Any SMS scheduled/sent between 9PM to 9 AM would automatically get queued and sent around 9 AM.

3. The sender id will no longer be ‘apnacplx’ and will be in form of XY-RZZZZZ as per new TRAI regulations.

4. This is applicable for ALL SMS generated by ApnaComplex – SMS that are explicitly sent by administrators  OR system generated SMSs such as complaint escalations / invoice notifications / SMS reminders.

Have more questions on this? Please contact us here

Mayuresh Park Co-operative Housing Society Live on ApnaComplex!

Mayuresh Park Co-operative Housing Society, a cozy society in Thane, Maharashtra, is now “Live” on ApnaComplex. Mr. Shailendra Gawas, committee member of Mayuresh Park Co-operative Housing Society Ltd., wrote to us on the occassion of going live:

Apnacomplex provides transparency in functioning of Apartment Owners Associations

Apnacomplex provides transparency in Apartment Owner Association

“We at Mayuresh Park Committee were looking for centralized and cost effective software as service based solution to manage our society. After evaluating ApnaComplex for one month, we found that the application really helping us a lot to manage almost all our requirements effieciently and in productive manner. Managing Invoices, Payments, Expenditure, MOM’s etc. has made our committee members life easy. Also it brings trasperency to the operations due to which I hope all our resident members will be happy.”

Thank you Mr. Shailenra and we hope to make a difference in lives of your society members!

Dream Meadows, Bangalore Live on ApnaComplex!

We welcome the owners and residents of Dream Meadows, a beautiful private layout consisting of 246 plots in the Brookefields area of Bangalore to the ApnaComplex family.

As a Treasurer of our Association with no accounting knowledge I find maintaining accounts is pretty simple with ApnaComplex
What is most pleasing for us is that managing committee of Dream Meadows did very thorough evaluation of various softwares and finalized ApnaComplex.

Mr. Sivaram, Treasurer of Dream Meadows Owners Association, wrote to us on the occassion of going live and has following to say about ApnaComplex:
“Thank you very much for your support in Dream Meadows going live on ApnaComplex in less than 3 weeks. The three best things that we have found with ApnaComplex are:

  1. Pricing : Is reasonable for the features provided compared to other counterparts.
  2. Service : Is marvelous and with very low response time.
  3. Features: Rich and impressive set of features.

We could go live in less than 3 weeks and your support in achieving this is FANTASTIC.

Thanks for taking the feedback on the existing functionality and your readiness to implement the same in to the Application.

Some of the functionality like Discussion Forum, Notice Board with SMS facility are very much helpful to the owners stationed out of Bangalore.

As a committee member, Action Item Tracker with reminder service and Complaint Tracker are really good and pretty much helpful.

I, as a Treasurer of our Association with no accounting knowledge find maintaining accounts (Member maintenance charges, Non-Member Charges) pretty much simpler with ApnaComplex.

Thank You ApnaComplex Team for the great support we received from you to help us go live and will definitely recommend your services to my known contatcts.

Hoping to have to have the same kind of support in future too!!!!”

Thank you Mr. Sivaram for your kind words!