ApnaComplex Blog | Apartment Management Platform | Page 2 of 61

Paromita Datta
July 31, 2023

5 Steps to Improve Society Asset Management. And how ApnaComplex can Help You

Managing and maintaining assets in their optimal condition is one of the most important tasks for Management Committees (MCs), Resident Welfare Associations (RWAs), and community managers. Assets like water pumps or gym equipment require regular upkeep for safety, functional, and aesthetic reasons. Hence, society asset management is often seen as one of the key metrics when it comes to evaluating the community manager’s performance.

Manual methods rarely suffice for large communities. Relying on solutions like a basic Excel sheet often leads to gaps and delays that can cause equipment damage and endanger people. ApnaComplex offers a society asset management solution that is specifically designed to facilitate preventive maintenance.

Why do you need preventive maintenance?

Preventive maintenance can be critical for both cost and resource optimisation. Its benefits include:

Reducing overall operating costs
Optimal performance of equipment
Reducing asset downtime
Ensuring safety
Minimising disruptions in daily tasks
Avoiding heavy repair bills

You can read more about the importance of regular maintenance here.

Preventive maintenance – Step by step

Here’s a short guide on how to carry out preventive maintenance:

Assign a manager to oversee the maintenance

Assigning a reliable person as a maintenance manager helps streamline the process of tracking performance and upkeep. Failure to assign a dedicated person often leads to gaps since no one tracks asset performance. It also helps in fixing accountability.

Schedule maintenance cycle

The secret behind a well-maintained property is careful planning. Equipment like lifts have an annual maintenance cycle that must be followed diligently. Creating a schedule ensures that maintenance is always carried out on time.

Map your asset lifecycle

An asset lifecycle refers to the stages in managing assets. It starts from the planning stages and continues throughout the time it is in use to its eventual disposal. Mapping this lifecycle is important to analyse asset depreciation and plan their maintenance. It is also critical in planning the budgetary outlays.

Centralise data

All the asset data, including their attributes and service history, must be recorded in a central platform. Apart from easing access, it also removes data silos. In older societies, information is often recorded manually in different locations with multiple people handling the data.

This fragmentation can lead to incomplete and inconsistent data input which can lead to compliance issues. More worryingly, it creates a silos mentality that impacts collaboration. Cetralisation of data resolves these issues while ensuring easy access. A digital framework is ideal here as it also allows onsite personnel to record data and can be easily retrieved at a later date.

Deploy ApnaComplex automated solutions

ApnaComplex offers a comprehensive society asset management solution that simplifies and automates these processes. As a centralised platform, it offers a single view of all assets, their attributes, and service history. Here are some of the features that you get with ApnaComplex:

Create different asset groups like lifts and fire equipment, along with details.
Record service history including AMC details
Set up a maintenance schedule with reminder notifications before each service
QR-based access where you can scan the code for an instant view of asset overview and service history. Read more about QR Code-Based Asset Management.

If you want to learn more about society asset management, get in touch with us at support@apnacomeplex or call 80886 11229. Our team will help you understand the various features you can use for improving asset performance while reducing downtime.

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Simplify Workplace Management With ANACITY Business

Paromita Datta
July 24, 2023

How ANACITY Business by ApnaComplex is Revolutionising Workplace Management

With their sprawling campuses and behemoth buildings, India’s modern workplaces are the shining beacons of its economic progress. With working hours lasting at least 9 hours, these commercial complexes are the second home for most professionals. However, with their transient population, security, and maintenance issues, the management of commercial spaces can be highly challenging.

ANACITY Business by ApnaComplex offers a hosted solution with zero infrastructure setup to manage and maintain workplaces. With end-to-end digital solutions, it helps admins to streamline and simplify community and infrastructure management in office buildings, commercial complexes, industrial complexes, and tech parks.

What is ANACITY Business?

ANACITY Business offers a workplace management system that leverages multifaceted solutions to manage and maintain corporate premises such as office parks, public buildings, and warehouses.

Available as an app, it is backed by an Enterprise Resource Planning (ERP) solution that is specifically designed for corporate spaces.

The full-service suite consolidates key functionalities like security and access, asset & maintenance planning, as well as services and space management.

What you get with ANACITY Business

ANACITY Business helps in monitoring workplace properties through one comprehensive management solution. It empowers facility managers to significantly increase productivity and revenue flow, as it helps cut management costs and improve space utilisation. The unique features of ANACITY Business are:

Access management

ANACITY makes access management smoother and less time-consuming through various smart entry tools. Instead of carrying access cards, employees can just scan the app on the turnstile or lifts for a QR-based entry. Guest entrance is eased through pre-approvals where facility managers or employees issue a gate pass before the visit.

Thus, it can reduce the waiting time at the gate and ensure smoother entry for guests and employees. It also helps guards and receptionists save the time spent checking in every visitor.

Parking allocation

Reduce waiting time in the parking area by getting prior information on available slots.

Food ordering

Forgot lunch? Find out what’s available at the pantry or cafeteria. You can pre-book your meal or place an order for a team lunch on the app.

Facility booking

ANACITY digitises facility management by empowering employees to book facilities like meeting rooms or auditoriums. Employees can also pay for the facility on the app when required. This automates facility management, avoids any instances of double booking, and removes any chances of a conflict.

Access to emergency services

Get instant access to services like fire, ambulance, and police. The feature helps people call these services in a critical situation.

Complaint management

Complaint management is one of the biggest challenges for facility managers. They have to keep track of different complaints, from leaky taps in the washroom to malfunctioning lifts. These issues must be addressed quickly and effectively. However, the scale of the operations can make it challenging.

Managers have an overview of all registered complaints and their progress with ANACITY Business. All pending issues are auto-escalated to the next supervisory level after a specific deadline. Hence, managers can keep track of the progress of each complaint. The system also benefits the office employees who can simply log their complaints on the app, track their resolution, and leave feedback.

Communication and social connect

Facility managers often rely on archaic methods like notices to communicate important messages. However, notices are often ignored or taken down. Even emails can get lost in inboxes. ANACITY Business offers a more effective alternative with its communication module where notices are posted online and can be seen anytime.

The communication module can also be used to create a social network within the office complex. People can form special interest groups, share information, and hold polls and surveys.

Concierge services

ANACITY Business is designed to meet your every need, whether ordering stationary or finding a home. It offers premium concierge services that cater to both the workplace and personal needs of the employees. For instance, users can look for education loans, book movers and packers, or get a home loan.

Connect with us at sales@anacity.com if you want to know more.

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Paromita Datta
July 18, 2023

How Technology is Changing the Game in the Rental Industry

Technology may have been a latecomer in the rental industry, but it has transformed it in a profound and irreversible manner. Led by Proptechs like ApnaComplex Rentals, technology is changing the rental game, from the way we search for a property or a tenant to moving into a new home.

From a transformation in consumer behaviour to the regularisation of the industry, these changes mean greater transparency and convenience for the consumer.

Factors leading to the change

One can argue that Proptechs were an idea whose time had come. But it’s important to explore the factors that have contributed to their fast evolution.

Innovation of services: Change comes with innovation and this is where Proptechs have taken the lead. Robust competition has ensured that rental management companies are offering a bouquet of services at competitive rates to help the consumer.

Changing consumer behaviour: Much of the change is led by the consumer. The average consumer today starts by searching online. It is not surprising that search and discovery platforms led the first wave of digitalistaion in the real estate sector. With consumers now expecting end-to-end digital support, Proptechs have evolved to offer multiple services.

Greater awareness: The consumer today is highly aware and has access to multiple options. They are looking for solutions that ease transactions and include comprehensive support. Smaller brokers cannot offer such a broad scope of services. Proptechs, on the other hand, have the capability to evolve in step with these needs.

How tech is changing the rental game

From a transformation in consumer behaviour to the regularisation of the industry, changing the rental game has meant greater transparency and convenience for the consumer.

Widening the scope of services: Proptech have widened the scope of options and services in the rental industry from just search and discovery. ApnaComplex Rentals offers end-to-end services that include support with negotiations and rental agreements. The ApnaComplex app further eases the moving-in process with affiliate services like movers and packers.

Smooth rental process: Proptechs are changing the rental game by making it more convenient and quicker than ever before. A landlord can list his / her property and receive inquiries within minutes. Similarly, house hunters can find multiple options, select and close the deal in a short time span. ApnaComplex Rentals ensures that the user has a smooth journey, from search and discovery to moving into a new home.

Access to information: Today, the consumer has access to an unprecedented amount of information. They can check different options, rental trends, yields, and industry regulations. This helps them make informed decisions and increases transparency. It has gradually helped shift the power to the consumer.

Encouraging online payments: As web platforms, Proptechs’ focus on encouraging online payments. This can include brokerage, affiliate services, and rent. It helps both landlords and tenants to keep track of their payments. Thus, it helps in promoting transparency and reducing conflicts.

Information transparency & security: Proptechs create a robust data vehicle for consumers. It offers a secure data repository to both landlords and tenants. For instance, landlords with multiple homes can track the progress of each property. When a tenant moves into a gated society, community management Proptechs like ApnaComplex offer access to important information like community rules and regulations, minutes of Annual General Meetings, and contact information for Management Committee members.

Regularisation of the industry: The rental industry has been dominated by independent brokers who often operate in an unregulated manner. This is further compounded by the lack of tenancy regulations in almost every state. In one of the most far-reaching and significant impacts, Proptechs have helped in regularising the industry by ensuring the inclusion of rental agreements and online payments.

Learn more about how ApnaComplex is changing the rental game here. You can learn about the features and benefits of leveraging technology to find a home or tenant. To know more, write to us at rentals@apnacomplex.com.

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Meeting challenges with Community management solutions

Paromita Datta
July 12, 2023

6 Key Challenges in Community Management & How you can Overcome Them

Managing a community with hundreds of residents is no easy task. For Management Committees (MCs) and Resident Welfare Associations (RWAs), the challenges can vary from ensuring maintenance collections to dealing with resident disputes.

ApnaComplex offers digital tools that are designed to anticipate and meet these challenges. As a community management solution, it has been developed in collaboration with different MCs and RWAs to improve their efficiency and effectiveness.

OAM Challenges & solutions

MCs and RWAs face multi-faceted challenges in managing a community. ApnaComplex leverages different tools, including communication and accounting modules to meet these challenges.

Security

Gated communities can see thousands of visitors in a day. This makes a visitor management system (VMS) a prime concern. The challenges here lie in recording visitors, getting approvals, and tracking every entry. Legacy systems relied on registers for recording data and phone calls to get approvals. The risk lies in the loss of data due to damage or the failure to contact the resident for visitor approvals.

Solution: ApnaComplex offers a community management solution with an app-based VMS. Visitor data is recorded digitally at the gate. Residents can also pre-approve visits, thus creating a seamless entry. Other features include pre-approving guests on specific dates and times as well as sending bulk invites for special events. Since the app records staff entries, residents can also check their attendance. Find more benefits of ApnaComplex VMS in our article Society Visitor Management System: Top 7 Features to Look for. Learn how to further leverage your digital VMS in our article, Digital Visitor Management System: Taking Data Beyond Gate Management.

Collecting maintenance charges

As non-profit bodies, MCs and RWAs depend largely on the collection of maintenance charges to meet their expenses and plan ahead. Other than meeting the running costs of the community, MCs must also ensure a robust capital reserve and comprehensive insurance coverage to protect their assets. However, despite its importance, timely collection of maintenance charges remains the biggest challenge for every MC. Overdue collections impair the committee’s spending power and budgetary outlays. It also impacts maintenance planning.

Solution: ApnaComplex facilitates timely collections through a step-by-step process, designed to induce residents to pay on time. The accounting module auto-calculates late payment charges with multiple penalty options. Residents receive reminders to further ensure timely payments. The platform provides ease of payment through its collection gateway. Find out more about ApnaComplex Payment Gateway. Read our article on How to Manage Late Payments & Maximise Collections.

Ensuring financial discipline

With limited avenues of income and heavy expenses, MCs must exercise strict financial discipline. But this is easier said than done with multiple people logging in expenses. Controlling unplanned expenses, reducing wastage, maintaining a positive cash flow, and staying within budget while ensuring efficiency in the delivery of services are some of the biggest challenges for every community manager.

Solution: As a community management solution, the accounting module in ApnaComplex is designed to help MCs drive strict financial discipline. The automation of billing ensures timely collections. The Expense Tracker is designed to trace every penny spent, thus encouraging fiscal accountability and responsibility. Learn more with our article, How can management committees implement smart financial control?

Facility management

Well-run facilities are an asset for any community. But running these facilities can be more challenging than it appears. It requires preventive maintenance coupled with careful scheduling to ensure that there are no double bookings.

Solution: ApnaComplex addresses both challenges through the facility management module. Managers can set maintenance schedules with timely reminders to ensure timely upkeep. This ensures that facilities run smoothly while reducing asset downtime. Residents can book facilities, thus removing any chances of double bookings. Read in detail in our article Facility Management: Challenges & Solutions.

Manage complaints & requests

One of the key tasks for every community manager is addressing resident complaints. These can range from leaky taps to stalled lifts. Dissatisfaction can grow when complaints are not addressed in time. Legacy systems create gaps where complaints can get lost or residents have no way of following up on the status of their complaints.

Solution: ApnaComplex offers a community management solution with a platform for tracking complaints, suggestions, and requests. Residents can register their complaints on the app. Unaddressed complaints are automatically bumped to the next supervisory level. This ensures that all complaints are addressed in time. It also allows residents to share feedback. Find out How a Digital Complaint Management System Leads to Speedy Redressal.

Speedy communication

Communication is a critical aspect of managing a community. But managing communication can be tricky in large communities. Important notices can go missing or people may just fail to read them.

Solution: ApnaComplex’s communication module acts as a social media for the community where all residents can interact with each other. Community managers can post notices on the app. Online notices can be viewed by every resident at any time. MCs can also post critical documents like the minutes of the Annual General Meetings. Learn more about Why Centralised Communication is Key to Apartment Management Efficiency.

As an all-inclusive platform, ApnaComplex offers an all-in-one community management solution. To learn more, get in touch with us at support@apnacomeplex or call 80886 11229.

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Paromita Datta
July 3, 2023

ApnaComplex Refreshed: Meet the New & Improved AC 3.0

Change is the only constant. Change allows us to grow and improve. As the needs and requirements of our communities change, ApnaComplex has kept pace with continued innovation to stay in step with the needs of Management Committees (MCs) and Resident Welfare Associations (RWA). With this in mind, the app now has a complete revamp with a new logo, functions, and improved functionalities. Read more about ApnaComplex refreshed and its enhanced functionalities.

What to expect from ApnaComplex Refreshed?

With a refreshing sleek and modern look, the new app has an intuitive, efficient, and user-friendly interface. Here are some of the changes that you can look forward to:

New logo

ApnaComplex refresh comes with a new logo and colour theme. Users will now find a fresh new look in different colours and icons.

Intuitive & modern homepage

The homepage offers a consolidated view for quick action. The design was developed according to the most used features. It includes facility booking, complaints, community corner, bills & payments, home store, and rentals. Additional features are also accessible with just a click.

My Unit

My Unit has been completely revamped in the new ApnaComplex. Members can access all details under the convenient tabs of ‘Overview’ and ‘Unit details’. The Overview shows members, vehicles, and staff details associated with the unit.

Residents can also find pending complaints and dues, lease details, and important documents like the minutes of Annual General Meetings. The ‘Unit details’ tab is more descriptive with attributes like occupancy status, built-up area, utility connections, and GST number.

Visitor swipe-down

Now trace all visitor movement by just swiping down the Homepage. You can see all your recent guests at just a glance. The panel also offers quick access to other gate and visitor-related functionalities including visitor approvals.

Admin dashboard

The intuitive admin dashboard facilitates quick access to routine operations. It includes instant view of Notices, Members, Broadcasts, Complaints, Facility, and Maintenance logs. Admins can view approved and pending notices and bookings. They can add and remove members as well as check the status of all pending complaints. The handiest feature is the quick view of pending tasks.

Frequent visitor pass

Allow frequent visitor entries with just a click. Residents can create a Gatepass for multiple guests for an entire month or for specific (non-continuous) dates. With ApnaComplex refreshed, this upgrade is designed to allow smooth entries for guests who visit frequently. It also allows residents to automate entries for delivery people, cabs, and other service personnel for a maximum period of a month, thus reducing disruptions caused by repeated approval requests.

QR-based entry

When it comes to gate entries, your unique member number acts as your dual identity. But this can cause its own troubles. Forgetting the number can mean wasted time at the gate as you work out some other way to enter. ApnaComplex refresh offers an alternative with QR-based entry. Members can enter by just scanning their QR code.

Global search

Short of time? The global search is designed to save time and effort through a quick search. With quick access, you can navigate the app with ease. Find Facility Management, Complaints, Homestore, and Rentals with just a click.

If you want to learn more about the ApnaComplex refreshed, get in touch with us at support@apnacomeplex or call 80886 11229. Our team will reacquaint you with the refreshed new look and how you can leverage its enhanced functionality.

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Paromita Datta
June 23, 2023

Enhancing Tenant Experience with Rental Management Services

A rental property is a valuable investment property. However, managing a rental property can be challenging, especially for absentee owners like non-resident Indians. Even owners living in the same city can find it difficult to be available for site visits or handle queries from prospective tenants.

On the other hand, tenants today expect appropriate returns for their money. With the high value of rentals, they expect a smooth journey during the negotiation and closing process. ApnaComplex Rentals management services focus on enhancing the tenant experience, connecting them with the landlord, and ensuring that their interests are protected.

What are rental management services?

Rental management services offer an all-inclusive approach, bringing together both landlords and tenants on the same platform. For instance, ApnaComplex Rentals offer a hybrid offline-online approach to ease the rental journey, from search and discovery to move-in. Read in detail in our article ApnaComplex Launches Rental Feature. Now, Move within Leading Gated Communities with Ease.

Enhancing tenant experience

In an industry dominated by unregulated small brokers, rental management solutions like ApnaComplex Rentals have carved a niche in a very short time. Their fast-emerging market position comes from the ability to deliver a superior service standard. This includes tenant-oriented services like:

Connecting with landlords

Landlords have to be available to answer the tenant’s queries and site visits. This can be challenging for most landlords even when they are in the same city, let alone for non-resident homeowners. ApnaComplex rental management services help tenants to connect with landlords. Unlike a landlord, the tenants can reach out to the rental manager at any time.

Convenient scheduling

When do you go for a site visit? Multiple tenant tours are one of the biggest problems for landlords. They have to juggle visits with their other commitments. Hence, tenants often have to wait for days for a suitable time. With a rental manager, you have the convenience of fixing any time for site visits.

Negotiation support

Once a property has been finalised, property negotiation is one of the biggest hurdles. Rentals management services work with both landlords and tenants to reach a mutually agreeable rent. Responsible managers can also guide tenants to find properties within their affordable range. They can also help tenants to negotiate their high rental deposit. Read more about How People are Arranging for a Rental Security Deposit.

Trusted properties

Tenants have to stay vigilant against rental and lease scams. With an absentee landlord, it can be difficult to check their validity and authenticity. Recent reports show that tenants are being scammed out of their savings in the guise of immediate leases. To remove any possibility of such scams, ApnaComplex Rentals thoroughly vets every property. To find out more read, Rental & Lease Scams: What they are & How to Avoid them.

Legal compliance

One of the critical differences created by rental management services is the regularisation of the home rental industry. Barring a few states, there are no set rules regarding rental agreements. ApnaComplex Rentals ensures that both landlords and tenants have a signed agreement that protects both their interests. As a legal document, it is binding on both parties. You can find more details in our article, What is a Rental Agreement & Why you Should Get One.

Move-in support

One of the unique advantages of ApnaComplex Rentals is the end-to-end support it provides the tenants. This support is extended from negotiation to move-in support. Renters can find home services like movers & packers and deep cleaning services.

Visit realty.apnacomplex.com to know more or write to us at rentals@apnacomplex.com.

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Paromita Datta
June 20, 2023

Society Maintenance App: What it is & Why you Need it

What distinguishes a gated community? Other than security, it is the superior maintenance that makes a gated community such a coveted address. Behind that lies the hard work and dedication of the Management Committees (MC) and Resident Welfare Associations (RWA). Regular maintenance is a continuous process requiring routine supervision and periodic servicing.

ApnaComplex offers a society maintenance app to make the process easy and hassle-free for admins. The unique admin view facilitates hassle-free management of repair and maintenance tasks.

Importance of regular maintenance

The assets and equipment in a housing society range from the lift to the water pump. These assets are essential for the smooth running of the society. Imagine the lift breaking down or the sewage treatment plant malfunctioning. As any mechanic can vouch, ignoring a small problem today can result in expensive and extensive downtime later.

The purpose of preventive maintenance is to ensure that all equipment and assets are in good working order. This results in:

Reduced equipment downtime: Well-maintained machinery is less prone to breakdowns. With preventive maintenance, we can plan the downtime for minimal disruption.

Lowers overall operating costs: Without regular maintenance, electric and hydraulic equipment cannot work efficiently. Frequent breakdowns are often coupled with waste of resources. For instance, a neglected hydraulic system can result in leakages.

Low repair bills: Without regular maintenance, equipment tends to break down often more frequently. Small repair costs can compound into a pricey bill. We can also miss out on early signs of wear and tear without a periodic overview. This can again lead to a hefty bill with long downtime, thus causing a bigger disruption.

Safety: Breakdown of equipment can cause damage and may pose danger to the users. For instance, the sudden breakdown of unmaintained gym equipment can cause injury if it is in use at the time.

How a society maintenance app helps?

ApnaComplex’s Enterprise Resource Planning solutions are supported by a society maintenance app. The app includes an admin view to streamline their functions and resources, thus facilitating regular maintenance.

Scheduling repairs: Admins can set regular maintenance schedules and get timely alerts.

Addressing complaints: Maintenance also includes speedy repairs. Residents log repair requests on the app which are then taken up by the housekeeping team.

Providing instant view: Admins can scan the equipment QR code for a holistic view of the asset. It ensures that all information, including service history and schedule, is at our fingertips.

Tracking repair and maintenance: Admins can track the state of repairs and maintenance on the premises. They can view pending tasks and the person responsible for their completion.

Society maintenance app also helps in improving the overall operational efficiency of the MC and RWAs. To know more, read our article Enhancing Communication & Transparency with Apartment Maintenance System.

If you want to learn more about our society maintenance app, get in touch with us at support@apnacomeplex or call 80886 11229. Our team will help you understand the various features you can use to improve the maintenance of equipment and assets in the community premises.

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Paromita Datta
June 16, 2023

5 Ways to Increase Resident Participation in Society Meetings

A community can only thrive when its members come together on a common platform. This collaboration is even more critical in a gated community where people must work to decide on different issues. Housing society meetings provide the framework for members to meet and discuss key issues, devise policies, gather consensus, and discuss and plan for different contingencies and events.

Types of meetings in a housing society

Cooperative housing societies can call three types of meetings – Annual General Meetings (AGM), General Committee Meetings, and Special General Meetings (SGM). An AGM is held once a year to decide on key issues like the appointment of the Management Committee, and discussing financial matters.

On the other hand, SGM is held for a specific subject or agenda. These agendas can include elections, infrastructure development, or serious misconduct. Housing society meetings are constituted and held as per the constitution or the bye-laws of the society.

Ensuring maximum participation

Just holding a meeting is not enough. Participation of members is equally important. A minimum of two-fifth of members must participate to hold an AGM or SGM. The MC must aim at maximum participation to ensure that all concerns are discussed and addressed. But despite their importance, many people tend to ignore committee meetings.

Here are a few steps that can help in increasing member participation:

Stay responsive: No one will be eager to join a meeting if they think the committee members do not care. The MC should appear responsive to resident concerns and problems. Residents are more likely to participate if they see that their issues are discussed and given due weightage.

Ask for suggestions: How can MCs know resident issues? ApnaComplex offers them a platform to gather suggestions and opinions from residents. The MC can open up a special forum for residents to submit their most pressing concerns and suggestions.

Gather consensus: In case of contentious decisions, it is always advisable to gather consent from residents. MCs can gauge public opinions through polls and surveys on ApnaComplex. Gathering consensus also ensures that people have a stake in the decisions taken in housing society meetings.

Keep others informed: All members should be informed about the time, date, and location of the meeting well in advance. This should be pinned as a notice on ApnaComplex. It should also include a proper agenda. The advance notice allows people enough time to arrange their schedules and prepare for the meeting. Thus, it also encourages more participation. Every member should receive the minutes of the meeting. These can be published on ApnaComplex for easy access.

Create a positive environment: The venue should be comfortable and conducive to a normal discussion. It should be large enough to house everyone. Members should be free to discuss the topics as per the agenda of the meeting. It is important that members be encouraged to speak freely and without repercussions.

If you want to know more about ApnaComplex modules that can facilitate housing society meetings,

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Paromita Datta
June 13, 2023

Enhanced Services & Occupancy Rates: How Home Rental Companies Help Management Committees

One of the interesting trends to emerge in the rental industry is the mandate model. Home rental companies work with Management Committees (MCs) or Resident Welfare Associations (RWA) to manage rental properties. It’s a win-win arrangement that can help rental companies, homeowners, and community bodies.

What is a mandated rental model?

Home rental companies tie up with MCs or Resident Welfare Associations RWAs to exclusively manage rental properties on the premises. While homeowners are not mandated to follow this arrangement, they often choose to because of the convenience. With a unique insight into the community, ApnaComplex Rentals offers homeowners the best chance to capitalise on their transactional property.

While the rental company benefits from a strengthened portfolio, what do MCs and RWAs stand to gain?

Trustworthy residents

You cannot choose your family, but you can choose your neighbours. The emotional health of a community depends on the people who live there. Untrustworthy tenants are a flight risk. Other than rent and maintenance fees they can disappear without compensating domestic staff, workers and small businesses like grocers.

ApnaComplex Rentals helps minimising the occurrence of such incidents by vetting eligible candidates. A thorough background check and KYC is carried out to ensure that the tenant’s credentials are accurate.

Boosting occupancy rates

Full occupancy is also beneficial to the MCs and RWAs. It ensures a maximal collection of maintenance fees. With a healthy corpus, MCs can undertake community initiatives. More people also help in creating a vibrant society. ApnaComplex Rentals can help in meeting any occupancy rate gaps by helping landlords to search for new tenants.

Improving property value

One of the biggest objectives of home rental companies is to improve the property’s rental yield. ApnaComplex Rentals has facilitated transactions with rental yields as high as 4.2%, well above the industry average of 3.6%. This has a direct impact on the investment value of a property, hence, benefitting other homeowners in the society.

Minimising disruptions

A mandated model is based on a single home rental company handling all transactional requirements. While some homeowners may still choose other brokers, most prefer to go with the rental company. This also minimises disruptions caused by repeated visits by different brokers.

Value-added services

ApnaComplex Rentals offers value-added services including support with the rental agreement and negotiations. The platform also offers comprehensive all-inclusive solutions including move-in / move-out services and online rent payment.

Learn more about ApnaComplex Rentals in our article here. You can read about how it is Driving the Change in Rentals.

If you want to know more about ApnaComplex Rentals, write to us at rentals@apnacomplex.com or visit realty.apnacomplex.com.

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Communication & transparency with apartment maintenance system

Paromita Datta
May 29, 2023

Enhancing Communication & Transparency with Apartment Maintenance System

Maintaining a community is a challenging task. Traditionally, maintenance was largely ad hoc, creating more work and effort in managing large premises. There were almost no means to track work progress or check expenses, leading to the wastage of resources and unchecked spending. These factors prompted demand for an all-inclusive apartment maintenance system that facilitated oversight while streamlining operations.

ApnaComplex offers an all-inclusive apartment maintenance system through an award-winning enterprise resource planning solution. It has been developed in close association with different stakeholders to address the unique challenges of maintaining a gated community.

What is an Apartment Maintenance System?

An apartment maintenance system helps Management Committees (MCs), Resident Welfare Associations (RWAs), and community managers to streamline operations on one platform while ensuring no compromises in maintaining the common areas, amenities, and facilities of the community.

Although housekeeping is the main function of community maintenance, it also includes asset and facility management. The two biggest challenges here are communication and transparency. Communication is the bedrock of smooth functioning while transparency is essential in ensuring accountability. ApnaComplex apartment maintenance system addresses both through multiple avenues.

To learn more, read Society Maintenance App: What it is & Why you Need it.

Easing communication

Even the most efficient manager can fall short without strong communication. Residents need a medium to register complaints and leave feedback. Traditionally, complaints were recorded in paper registers. However, this proved to be inefficient with missing complaints and lags in resolution. There was no way to track resolution without going through the tedious process of tracking each entry.

ApnaComplex maintenance system bridges this gap through the app where residents can leave complaints. These are assigned to the maintenance and repair staff. Unresolved complaints are automatically bumped to the next supervisory level. The resident can leave feedback on the app.

In short, the ApnaComplex maintenance system eases communication through:

Easy access to repair staff
24/7 communication portal
Quick follow up
Feedback mechanism

Read our article to know Why Centralised Communication is Key to Apartment Management Efficiency.

Ensuring transparency

Maintenance and repair account for the most significant expense bucket for MCs and RWAs. With small repairs piling up, it can be difficult to keep track of every penny spent. Many maintenance activities are also carried out by outside vendors. This requires invoicing, billing, and adequate budgetary outlays. Accountability is, hence, one of the biggest issues in an apartment maintenance system.

ApnaComplex facilitates transparency through meticulous expense tracking which includes:

Ensuring financial discipline by making it easy for the staff to record transactions.
Segregation of maintenance spending for easy tracking.
Tracking inventory like bulbs.
Easy configuration of the petty cash account.
Categorising different expenses to track where money is being spent.
Access to instant budget variance and expense reports.

These trackers are designed to show where the money is being spent and by whom. This helps in fixing accountability and discourages spurious or overspending. It also reduces any chances of suspense entries. A budget variance report helps in further understanding where and how consumers may be exceeding the budgetary outlays.

Find out more about Why you Need Automated Expense Tracking. Learn more about inventory tracking and how it can reduce pilferage of spares in your Apartment Maintenance.

If you want to learn more about our apartment maintenance system, get in touch with us at support@apnacomeplex or call 80886 11229. Our team will help you understand the various features you can use to improve the maintenance of the premises.

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