A 4-Step Guide to Hiring Security Personnel

The security guard is an extended member of the apartment community.  Finding the right apartment security agency for your community is very important. There are many facets involved in filtering out the best apartment security agency, and these are quite easy to follow and implement. Once you properly list out and analyze your expectations from an apartment security agency, you will be well on your way to finding the right one.

1. Background Checks

A comprehensive background check is extremely important while selecting a security candidate. Candidates need to be well trained with all the necessary certification. Look for those with prior experience, especially in night shifts, patrolling and log maintenance. Retired policemen also make excellent security candidates. Also, remember to look out for past performance records and any possible criminal history. The safest way to hire good security personnel is through a security agency. Ask them to provide the records of your preferred candidates and remember to follow-up regularly.

2. Effective Equipment

An apartment security agency will provide all guards with a pager, but this will hardly be effective in helping the guard take immediate action. Your contract needs to include a section demanding that all guards from the agency should be properly equipped with radios, cell phones, flashlights, notebooks, pens and vehicles. Providing the security guard with a list of emergency contacts and a phone line will also prove useful. Dress code and attire/uniform are also extremely important.

3. Contractual Issues

It is important that the contract is drawn out carefully. The contract should make it clear that the guard and the agency will be held responsible for any damage due to negligence. Often security agencies include an indemnity clause in the contract that works in their favour. Read the contract carefully and keep an eye out for such hidden costs.

4. Log Maintenance

Log maintenance is an effective way to track the productivity of your security personnel. It should be included in your contract. The entries should be detailed and thorough. Instruct them to record everything; their patrol routes, the entry and exit of visitors or delivery agents, movement of items through the gate, etc. Not only is this helpful in case of an incident, but it also helps locate problems that may arise in the future and help avoid them.

Good security guards are a necessity for an apartment complex that touts of being a safe haven for its residents. Get the insights of every person from your apartment association while framing certain clauses of your contract, and once an agency has been selected, open all channels of communication between the residents and the guards in order to make things smoother and easier for both parties. You can search through the ApnaComplex database of security agencies and find the one that meets your requirements.


ApnaComplex Gatekeeper now available in Hindi, Tamil, and Marathi!

Right at this very moment, as you read this post, there are thousands of security guards across India using ApnaComplex Gatekeeper to keep the gates of their respective apartment complexes secure. This new update is for all the security staff members!

We are extremely proud to release ApnaComplex Gatekeeper in Hindi, Tamil, and Marathi (in addition to English). Security staff can now switch to their preferred language at any point.

With the app being available in multiple languages, we aim to make the life of security guards a little easier. We hope that it makes the use of ApnaComplex Gatekeeper effortless and user-friendly with a language they are more familiar with.

Made in India, Made for India!


Announcing “School Bus @ Gate” on ApnaComplex to enhance Security in Apartment Complexes

We are excited to announce “School Bus @ Gate” – an innovative capability on ApnaComplex to enhance Convenience, Safety and Security at your Apartment Complex / Gated Community.

The life of the parents of a school-going child typically revolves around school bus timings. Parents always want to be aware of when their child’s school bus arrived for pick up in the mornings and dropped the child at Apartment Gate.

With “School Bus @ Gate” functionality, we assist parents of school-going children residing in the Apartment Complex with instant notifications when the school bus comes to the gate! This offers unparalleled convenience to the parents as they would know if the bus has arrived before the child has reached the gate and when the child was dropped at the gate.

On the ApnaComplex App, under the My Unit tab, you can associate yourselves with the School Bus by which your child is commuting. If your child’s school bus or the route is not listed – just go ahead and add a new school bus on the App. You can also add multiple buses for each school if needed. Parents of other kids going via the same school bus can associate themselves with the school bus. Whenever the bus comes to the gate to pick up or drop, all the residents associated with that bus would get a push notification on their mobiles. Super convenient!

Residents can not only check the history of bus timings for any bus – but also quickly get to know other residents – who have children going on the same bus route.

All School bus routes that were created will automatically show up on Gatekeeper app that the security at your gate uses. Security Guard at the Apartment Main Gate records the movement of the school bus on the Gatekeeper which then gets synced with the ApnaComplex cloud platform, which in turn sends notifications.

This capability is getting rolled out in a phased manner on both Android and iOS platforms and should be available to everyone in 2-3 days,

Yet again, ApnaComplex raises the bar with innovative features that really matter!


Announcing Gatepass : Track Material being carried out by Vendors, Service Staff and Visitors

We are excited to announce “Gatepass” a new capability to make your Apartment more secure.

Gatepass allows you to ensure records are maintained for material moving out of your flat or from your society.

Gatepass is fully integrated with Asset Management and Gatekeeper modules of ApnaComplex making it the most comprehensive solution to track Material Movement from individual flats as well as from Society’s common areas.

From ApnaComplex App:

  1. Maintenance office can create Gatepass for Assets going out of the campus. For example, Gatepass can be issued by Estate Manager against a motor pump being given out to a vendor for Repair, Gym Equipment given out for Service. Gatepass has to be tagged against the Visitor
  2. Residents can create Gatepass for material being issued to Visitors. For example, Gatepass can be issued against a delivery personnel of Amazon to pickup an item to be returned.
  3. Residents can create Gatepass for material being issued to Domestic Staff. For example, Gatepass can be issued against the housemaid to carry out news papers.

At the time of issuance, one can take pictures of the material against which Gatepass is being issued.

The Gatepasses issued by Residents or by Maintenance Staff will automatically be visible to Security Staff on the Gatekeeper. At the exit gate, Security can look up the Gatepass issued against the Visitor / Service Staff, check the material being taken out and mark the Gatepass as used.

Benefits of using Gatepass can be felt immediately. More often than not there are no proper records for Society’s assets (such as Motor Pumps, Gym Equipment etc.) that go out of the campus for repair/service. Similarly residents need not issue paper slips and keep calling security to allow material given to their domestic staff.

Ensure you have latest versions of the Android and iOS Apps and go to My Unit tab on the app to issue Gatepass. Ensure security has the latest version of Gatekeeper to be able to view and use the Gatepasses.


Raise GST Compliant Invoices on ApnaComplex!

As GST rolls out in the country, all our customers can easily adopt and comply with the new tax norms with help of GST module on ApnaComplex.

ApnaComplex is ready with the ability to raise Maintenance and other invoices on society members in formats specified by GST Act.

ApnaComplex automatically

(a) Creates a Tax Invoice or a Bill of Supply based on the taxable / non-taxable line items

(b) Automatically applies CGST/SGST or IGST based on the location of the Recipient

(c) Creates separate invoice series for Tax Invoices and Bill of Supply

All these reduce significant efforts in terms of complying with law.

You can also record other financial transactions like non-member income and vendor bills to be able to easily generate necessary data for filing GST returns.

Getting started with GST for Housing Societies on ApnaComplex

Getting started with GST for Housing Societies on ApnaComplex

As we get progressive clarity on returns and other information related to GST – we will continue to enhance the portal to make it easier for any society to comply with GST.

As you login into the portal, you can see “Get Ready with GST” menu item which will guide you step-by-step on getting started with GST (see screenshot).

In case your society does not come under purview of GST, things are same as in the past.

There is lots of debate among housing societies if they under purview of GST or not. Its best for committees to reach out to Auditors and follow their advice.

What ever is your auditors advise –

(a) No need to register under GST

(b) Register under GST but only those paying more than 5,000 will be charged

(c) Register under GST and every one will be charged

(d) Register under GST by only some income heads come under GST

(e) And any other combinations – ApnaComplex supports them!


new year resolution

5 Ways To Decide On A New Year Resolution That Doesn’t Need Work

It’s that time of the year when almost everyone around you is coming up with ways of making the incoming year more productive. Some people have been planning their new year resolutions since the latter half of the year. Piling on one promise after another with a failed attempt at each is not the way to go, is it? Well, ApnaComplex is happy to lend a helping hand. Here are 5 easy new year resolutions in case you haven’t got on to the ‘change is good’ wagon yet. Trust us, these are more helpful than you’d know.

 

  • Save water –

With all the global warming signs getting bigger and bigger, doing your bit for the planet will only make you feel good about the next year. Tracking water usage levels and avoiding water wastage is one option. ApnaComplex provides you with Water Monitor, a water tracking app that allows you to track the volume of water being used by your society. A plus point is that it tracks the billing as per water usage too. Find out more about Water Monitor here.

new year resolution

 

  • Avoid preventable theft –

This one leans towards those who have faced theft issues in the past. Why offer a chance when there doesn’t have to be one? One aspect of this problem is vehicle theft. ApnaComplex’s solution to that is Vehicle Sentry, a vehicle tracking system that lets you stay aware of your vehicle’s whereabouts. Know more about Vehicle Sentry here.

new year resolution

 

  • Family safety –

For all those who believe that safety in any form can never be enough, ApnaComplex has Gatekeeper, a visitor tracking app. Gatekeeper lets you know about your visitor beforehand and lets you verify their entry. Be aware of who knocks on your door. Stay alert with Gatekeeper here.

new year resolution

 

  • Spend less –

Everyone can cash in on this new year resolution. Spending less is never an idea that is unwelcome. One way of going about with this is by holding less change in your pockets and using cashless services. Collection Gateway by ApnaComplex is another such service that lets you pay maintenance dues via NEFT or RTGS. Here’s why Collection Gateway should be your new year resolution this year.

new year resolution

 

  • Make lives easier –

Why not have an easy management system in place for those who work hard at settling the books in your society? Get some good karma under your belt by getting ApnaComplex for your society. Keep track of reminders, bill and maintenance payments and vendors of your society in a more automated manner. This is one of the most easiest ways of fulfilling a new year resolution, don’t you think?

new year resolution

 

So, this time, let’s all make a promise to ourselves to move forward with the new year resolutions we choose. Good luck chasing the new life!


Help.apnacomplex.com – A new looking Online Help Portal for ApnaComplex

We are happy to announce the launch of new looking self-service and online Help portal for ApnaComplex.

With the new design, its far easier for you to search for answers for the questions you might have when using ApnaComplex. The new design also ensures the help is easily readable over smart phones.

New Help portal of ApnaComplex

New Help portal of ApnaComplex

This portal will also stay up to date based on various queries we keep receiving from users and based on the new features we keep releasing from time to time.

Do check out the new looking ApnaComplex Help at http://help.apnacomplex.com


ApnaComplex featured on Bloomberg TV – Rising Stars!

Team ApnaComplex is happy and proud for being featured on the Rising Stars program in Bloomberg TV on 28th December 2015.

As a part of the feature, Raja Sekhar, our co-founder talks with Abha Bakaya and Priyank Lakhia of Bloomberg TV about our journey so far, how ApnaComplex helps Housing Societies and Apartment Associations to manage more efficiently.

Will certainly motivate us to reach newer heights!


[Resolved] Issues due to Network Maintenance

Some of our users might experience intermittent network connectivity issues with our portal due to an unscheduled network maintenance happening at our providers end. We are in touch with the provider and expecting to get the network access issues to be resolved in by 12 pm IST.

Update: The issues are resolved a while back and we are up and kicking now.