Archives: July 31, 2023

Short Guide to Society Asset Management

5 Steps to Improve Society Asset Management. And how ApnaComplex can Help You

Managing and maintaining assets in their optimal condition is one of the most important tasks for Management Committees (MCs), Resident Welfare Associations (RWAs), and community managers. Assets like water pumps or gym equipment require regular upkeep for safety, functional, and aesthetic reasons. Hence, society asset management is often seen as one of the key metrics when it comes to evaluating the community manager’s performance. 

Manual methods rarely suffice for large communities. Relying on solutions like a basic Excel sheet often leads to gaps and delays that can cause equipment damage and endanger people. ApnaComplex offers a society asset management solution that is specifically designed to facilitate preventive maintenance. 

Why do you need preventive maintenance?

Preventive maintenance can be critical for both cost and resource optimisation. Its benefits include: 

  • Reducing overall operating costs
  • Optimal performance of equipment 
  • Reducing asset downtime
  • Ensuring safety
  • Minimising disruptions in daily tasks
  • Avoiding heavy repair bills

You can read more about the importance of regular maintenance here

Preventive maintenance – Step by step 

Here’s a short guide on how to carry out preventive maintenance:

Assign a manager to oversee the maintenance

Assigning a reliable person as a maintenance manager helps streamline the process of tracking performance and upkeep. Failure to assign a dedicated person often leads to gaps since no one tracks asset performance. It also helps in fixing accountability.

Schedule maintenance cycle 

The secret behind a well-maintained property is careful planning. Equipment like lifts have an annual maintenance cycle that must be followed diligently. Creating a schedule ensures that maintenance is always carried out on time.

Map your asset lifecycle

An asset lifecycle refers to the stages in managing assets. It starts from the planning stages and continues throughout the time it is in use to its eventual disposal. Mapping this lifecycle is important to analyse asset depreciation and plan their maintenance. It is also critical in planning the budgetary outlays. 

Centralise data 

All the asset data, including their attributes and service history, must be recorded in a central platform. Apart from easing access, it also removes data silos. In older societies, information is often recorded manually in different locations with multiple people handling the data. 

This fragmentation can lead to incomplete and inconsistent data input which can lead to compliance issues. More worryingly, it creates a silos mentality that impacts collaboration. Cetralisation of data resolves these issues while ensuring easy access. A digital framework is ideal here as it also allows onsite personnel to record data and can be easily retrieved at a later date. 

Deploy ApnaComplex automated solutions

ApnaComplex offers a comprehensive society asset management solution that simplifies and automates these processes. As a centralised platform, it offers a single view of all assets, their attributes, and service history. Here are some of the features that you get with ApnaComplex:

  • Create different asset groups like lifts and fire equipment, along with details.  
  • Record service history including AMC details
  • Set up a maintenance schedule with reminder notifications before each service 
  • QR-based access where you can scan the code for an instant view of asset overview and service history. Read more about QR Code-Based Asset Management.

If you want to learn more about society asset management, get in touch with us at support@apnacomeplex or call 80886 11229. Our team will help you understand the various features you can use for improving asset performance while reducing downtime.

Simplify Workplace Management With ANACITY Business

How ANACITY Business by ApnaComplex is Revolutionising Workplace Management

With their sprawling campuses and behemoth buildings, India’s modern workplaces are the shining beacons of its economic progress. With working hours lasting at least 9 hours, these commercial complexes are the second home for most professionals. However, with their transient population, security, and maintenance issues, the management of commercial spaces can be highly challenging.

ANACITY Business by ApnaComplex offers a hosted solution with zero infrastructure setup to manage and maintain workplaces. With end-to-end digital solutions, it helps admins to streamline and simplify community and infrastructure management in office buildings, commercial complexes, industrial complexes, and tech parks.

What is ANACITY Business?

ANACITY Business offers a workplace management system that leverages multifaceted solutions to manage and maintain corporate premises such as office parks, public buildings, and warehouses. 

Available as an app, it is backed by an Enterprise Resource Planning (ERP) solution that is specifically designed for corporate spaces. 

The full-service suite consolidates key functionalities like security and access, asset & maintenance planning, as well as services and space management.

What you get with ANACITY Business

ANACITY Business helps in monitoring workplace properties through one comprehensive management solution. It empowers facility managers to significantly increase productivity and revenue flow, as it helps cut management costs and improve space utilisation. The unique features of ANACITY Business are:

Access management

ANACITY makes access management smoother and less time-consuming through various smart entry tools. Instead of carrying access cards, employees can just scan the app on the turnstile or lifts for a QR-based entry. Guest entrance is eased through pre-approvals where facility managers or employees issue a gate pass before the visit. 

Thus, it can reduce the waiting time at the gate and ensure smoother entry for guests and employees. It also helps guards and receptionists save the time spent checking in every visitor.

Parking allocation

Reduce waiting time in the parking area by getting prior information on available slots. 

Food ordering

Forgot lunch? Find out what’s available at the pantry or cafeteria. You can pre-book your meal or place an order for a team lunch on the app. 

Facility booking

ANACITY digitises facility management by empowering employees to book facilities like meeting rooms or auditoriums. Employees can also pay for the facility on the app when required. This automates facility management, avoids any instances of double booking, and removes any chances of a conflict. 

Access to emergency services

Get instant access to services like fire, ambulance, and police. The feature helps people call these services in a critical situation. 

Complaint management

Complaint management is one of the biggest challenges for facility managers. They have to keep track of different complaints, from leaky taps in the washroom to malfunctioning lifts. These issues must be addressed quickly and effectively. However, the scale of the operations can make it challenging. 

Managers have an overview of all registered complaints and their progress with ANACITY Business. All pending issues are auto-escalated to the next supervisory level after a specific deadline. Hence, managers can keep track of the progress of each complaint. The system also benefits the office employees who can simply log their complaints on the app, track their resolution, and leave feedback. 

Communication and social connect 

Facility managers often rely on archaic methods like notices to communicate important messages. However, notices are often ignored or taken down. Even emails can get lost in inboxes. ANACITY Business offers a more effective alternative with its communication module where notices are posted online and can be seen anytime. 

The communication module can also be used to create a social network within the office complex. People can form special interest groups, share information, and hold polls and surveys. 

Concierge services

ANACITY Business is designed to meet your every need, whether ordering stationary or finding a home. It offers premium concierge services that cater to both the workplace and personal needs of the employees. For instance, users can look for education loans, book movers and packers, or get a home loan. 

Connect with us at if you want to know more.

changing the rental game

How Technology is Changing the Game in the Rental Industry

Technology may have been a latecomer in the rental industry, but it has transformed it in a profound and irreversible manner. Led by Proptechs like ApnaComplex Rentals, technology is changing the rental game, from the way we search for a property or a tenant to moving into a new home.

From a transformation in consumer behaviour to the regularisation of the industry, these changes mean greater transparency and convenience for the consumer. 

Factors leading to the change

One can argue that Proptechs were an idea whose time had come. But it’s important to explore the factors that have contributed to their fast evolution.

Innovation of services: Change comes with innovation and this is where Proptechs have taken the lead. Robust competition has ensured that rental management companies are offering a bouquet of services at competitive rates to help the consumer.

Changing consumer behaviour: Much of the change is led by the consumer. The average consumer today starts by searching online. It is not surprising that search and discovery platforms led the first wave of digitalistaion in the real estate sector. With consumers now expecting end-to-end digital support, Proptechs have evolved to offer multiple services. 

Greater awareness: The consumer today is highly aware and has access to multiple options. They are looking for solutions that ease transactions and include comprehensive support. Smaller brokers cannot offer such a broad scope of services. Proptechs, on the other hand, have the capability to evolve in step with these needs. 

How tech is changing the rental game

From a transformation in consumer behaviour to the regularisation of the industry, changing the rental game has meant greater transparency and convenience for the consumer.

Widening the scope of services: Proptech have widened the scope of options and services in the rental industry from just search and discovery. ApnaComplex Rentals offers end-to-end services that include support with negotiations and rental agreements. The ApnaComplex app further eases the moving-in process with affiliate services like movers and packers.   

Smooth rental process: Proptechs are changing the rental game by making it more convenient and quicker than ever before. A landlord can list his / her property and receive inquiries within minutes. Similarly, house hunters can find multiple options, select and close the deal in a short time span. ApnaComplex Rentals ensures that the user has a smooth journey, from search and discovery to moving into a new home.  

Access to information: Today, the consumer has access to an unprecedented amount of information. They can check different options, rental trends, yields, and industry regulations. This helps them make informed decisions and increases transparency. It has gradually helped shift the power to the consumer. 

Encouraging online payments: As web platforms, Proptechs’ focus on encouraging online payments. This can include brokerage, affiliate services, and rent. It helps both landlords and tenants to keep track of their payments. Thus, it helps in promoting transparency and reducing conflicts. 

Information transparency & security: Proptechs create a robust data vehicle for consumers. It offers a secure data repository to both landlords and tenants. For instance, landlords with multiple homes can track the progress of each property. When a tenant moves into a gated society, community management Proptechs like ApnaComplex offer access to important information like community rules and regulations, minutes of Annual General Meetings, and contact information for Management Committee members. 

Regularisation of the industry: The rental industry has been dominated by independent brokers who often operate in an unregulated manner. This is further compounded by the lack of tenancy regulations in almost every state. In one of the most far-reaching and significant impacts, Proptechs have helped in regularising the industry by ensuring the inclusion of rental agreements and online payments. 

Learn more about how ApnaComplex is changing the rental game here. You can learn about the features and benefits of leveraging technology to find a home or tenant. To know more, write to us at

Meeting challenges with Community management solutions

6 Key Challenges in Community Management & How you can Overcome Them

Managing a community with hundreds of residents is no easy task. For Management Committees (MCs) and Resident Welfare Associations (RWAs), the challenges can vary from ensuring maintenance collections to dealing with resident disputes. 

ApnaComplex offers digital tools that are designed to anticipate and meet these challenges. As a community management solution, it has been developed in collaboration with different MCs and RWAs to improve their efficiency and effectiveness.

OAM Challenges & solutions

MCs and RWAs face multi-faceted challenges in managing a community. ApnaComplex leverages different tools, including communication and accounting modules to meet these challenges. 


Gated communities can see thousands of visitors in a day. This makes a visitor management system (VMS) a prime concern. The challenges here lie in recording visitors, getting approvals, and tracking every entry. Legacy systems relied on registers for recording data and phone calls to get approvals. The risk lies in the loss of data due to damage or the failure to contact the resident for visitor approvals. 

Solution: ApnaComplex offers a community management solution with an app-based VMS. Visitor data is recorded digitally at the gate. Residents can also pre-approve visits, thus creating a seamless entry. Other features include pre-approving guests on specific dates and times as well as sending bulk invites for special events. Since the app records staff entries, residents can also check their attendance. Find more benefits of ApnaComplex VMS in our article Society Visitor Management System: Top 7 Features to Look for. Learn how to further leverage your digital VMS in our article, Digital Visitor Management System: Taking Data Beyond Gate Management.

Collecting maintenance charges 

As non-profit bodies, MCs and RWAs depend largely on the collection of maintenance charges to meet their expenses and plan ahead. Other than meeting the running costs of the community, MCs must also ensure a robust capital reserve and comprehensive insurance coverage to protect their assets. However, despite its importance, timely collection of maintenance charges remains the biggest challenge for every MC. Overdue collections impair the committee’s spending power and budgetary outlays. It also impacts maintenance planning. 

Solution: ApnaComplex facilitates timely collections through a step-by-step process, designed to induce residents to pay on time. The accounting module auto-calculates late payment charges with multiple penalty options. Residents receive reminders to further ensure timely payments. The platform provides ease of payment through its collection gateway. Find out more about ApnaComplex Payment Gateway. Read our article on How to Manage Late Payments & Maximise Collections.

Ensuring financial discipline

With limited avenues of income and heavy expenses, MCs must exercise strict financial discipline. But this is easier said than done with multiple people logging in expenses. Controlling unplanned expenses, reducing wastage, maintaining a positive cash flow, and staying within budget while ensuring efficiency in the delivery of services are some of the biggest challenges for every community manager. 

Solution: As a community management solution, the accounting module in ApnaComplex is designed to help MCs drive strict financial discipline. The automation of billing ensures timely collections. The Expense Tracker is designed to trace every penny spent, thus encouraging fiscal accountability and responsibility. Learn more with our article, How can management committees implement smart financial control?

Facility management

Well-run facilities are an asset for any community. But running these facilities can be more challenging than it appears. It requires preventive maintenance coupled with careful scheduling to ensure that there are no double bookings. 

Solution: ApnaComplex addresses both challenges through the facility management module. Managers can set maintenance schedules with timely reminders to ensure timely upkeep. This ensures that facilities run smoothly while reducing asset downtime. Residents can book facilities, thus removing any chances of double bookings. Read in detail in our article Facility Management: Challenges & Solutions.

Manage complaints & requests

One of the key tasks for every community manager is addressing resident complaints. These can range from leaky taps to stalled lifts. Dissatisfaction can grow when complaints are not addressed in time. Legacy systems create gaps where complaints can get lost or residents have no way of following up on the status of their complaints.

Solution: ApnaComplex offers a community management solution with a platform for tracking complaints, suggestions, and requests. Residents can register their complaints on the app. Unaddressed complaints are automatically bumped to the next supervisory level. This ensures that all complaints are addressed in time. It also allows residents to share feedback. Find out How a Digital Complaint Management System Leads to Speedy Redressal.

Speedy communication

Communication is a critical aspect of managing a community. But managing communication can be tricky in large communities. Important notices can go missing or people may just fail to read them. 

Solution: ApnaComplex’s communication module acts as a social media for the community where all residents can interact with each other. Community managers can post notices on the app. Online notices can be viewed by every resident at any time. MCs can also post critical documents like the minutes of the Annual General Meetings. Learn more about Why Centralised Communication is Key to Apartment Management Efficiency.

As an all-inclusive platform, ApnaComplex offers an all-in-one community management solution. To learn more, get in touch with us at support@apnacomeplex or call 80886 11229. 

ApnaComplex Refreshed

ApnaComplex Refreshed: Meet the New & Improved AC 3.0

Change is the only constant. Change allows us to grow and improve. As the needs and requirements of our communities change, ApnaComplex has kept pace with continued innovation to stay in step with the needs of Management Committees (MCs) and Resident Welfare Associations (RWA). With this in mind, the app now has a complete revamp with a new logo, functions, and improved functionalities. Read more about ApnaComplex refreshed and its enhanced functionalities. 

What to expect from ApnaComplex Refreshed?

With a refreshing sleek and modern look, the new app has an intuitive, efficient, and user-friendly interface. Here are some of the changes that you can look forward to:

New logo

ApnaComplex refresh comes with a new logo and colour theme. Users will now find a fresh new look in different colours and icons. 

Intuitive & modern homepage

The homepage offers a consolidated view for quick action. The design was developed according to the most used features. It includes facility booking, complaints, community corner, bills & payments, home store, and rentals. Additional features are also accessible with just a click. 

My Unit

My Unit has been completely revamped in the new ApnaComplex. Members can access all details under the convenient tabs of ‘Overview’ and ‘Unit details’. The Overview shows members, vehicles, and staff details associated with the unit. 

Residents can also find pending complaints and dues, lease details, and important documents like the minutes of Annual General Meetings. The ‘Unit details’ tab is more descriptive with attributes like occupancy status, built-up area, utility connections, and GST number. 

Visitor swipe-down

Now trace all visitor movement by just swiping down the Homepage. You can see all your recent guests at just a glance. The panel also offers quick access to other gate and visitor-related functionalities including visitor approvals.

Admin dashboard

The intuitive admin dashboard facilitates quick access to routine operations. It includes instant view of Notices, Members, Broadcasts, Complaints, Facility, and Maintenance logs. Admins can view approved and pending notices and bookings. They can add and remove members as well as check the status of all pending complaints. The handiest feature is the quick view of pending tasks. 

Frequent visitor pass

Allow frequent visitor entries with just a click. Residents can create a Gatepass for multiple guests for an entire month or for specific (non-continuous) dates. With ApnaComplex refreshed, this upgrade is designed to allow smooth entries for guests who visit frequently. It also allows residents to automate entries for delivery people, cabs, and other service personnel for a maximum period of a month, thus reducing disruptions caused by repeated approval requests.

QR-based entry

When it comes to gate entries, your unique member number acts as your dual identity. But this can cause its own troubles. Forgetting the number can mean wasted time at the gate as you work out some other way to enter. ApnaComplex refresh offers an alternative with QR-based entry. Members can enter by just scanning their QR code. 

Global search

Short of time? The global search is designed to save time and effort through a quick search. With quick access, you can navigate the app with ease. Find Facility Management, Complaints, Homestore, and Rentals with just a click.

If you want to learn more about the ApnaComplex refreshed, get in touch with us at support@apnacomeplex or call 80886 11229. Our team will reacquaint you with the refreshed new look and how you can leverage its enhanced functionality.